I feel very strongly about this. I’d caution those who think these people “lack resilience”… I used to think like that, and then it happened to me. In my opinion, there is great resilience and strength in recognising that you need to step back and put your health first.
I’m a manager now and I’m actually grateful that I have experienced what I have, it’s made me much less judgmental, and much more empathetic.
In terms of the impact on other employees, more managers need to get their arse up and get their hands dirty. Or at least be open enough that your employees feel comfortable enough to approach you with their concerns.
In my old job (before I was a manager), we had 4 people on long-term sick, and I started to really struggle balancing the massive workload with my own out-of-work issues. I asked my line manager if I could have a word with her (I’d quite obviously just been crying) and was told “no, not the right time. I’m buying new folders today.”
She left the office and came back 4 hours later with the folders (fair enough), and enough Topshop bags to fill a warehouse. And she had the nerve to question why I said “staff feel unsupported” in my exit interview…
We had a young woman off for 8 months last year, and I heard a “joke” made about how “bloody younguns can’t cope with anything these days. Probably off getting her nails done.”. They had absolutely no idea why she was off. Obviously, I did, and the poor woman had 3 traumatic events happen in close succession and kept it bottled up for months and months. Until her breaking point, you’d have had absolutely no idea what had happened to her and her family. Best believe I made a big point of not accepting those comments.
Her absence actually changed a lot about our workplace. It made me worry that I wasn’t doing enough to try and help my employees.
Managed to get rid of some work that took up quite a hefty chunk of time, that upon examination, was actually quite unnecessary. Frees up my time to be more hands-on.
Flexible/condensed hours introduced; monthly check-ins with all staff; all staff entitled to one “I really can’t be arsed” day a month. Officially, it’s called a “free day”, but they can call me in the morning and ask to use it that day. No reason needs to be given, no questions asked. Nobody’s actually used theirs yet which I’m surprised about 😂