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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Delivery driver leaving rat poison in my hallway

110 replies

lonelylou09 · 14/10/2025 22:46

AIBU to complain to Amazon about their delivery driver today? It's really freaked me out.
I was home during my lunch break today and was in the kitchen seeing to our new weeny rescue pup. I heard the front door open and a male voice and thought it was my other half home early from work.
I went into the garden to see to the pup and when I came back in I saw 2 Amazon parcels on the floor in the hallway and I then had delivery notifications on my phone saying 'parcel handed to resident'.
My OH was no where to be seen and didn't come home til much later so it wasn't him.
I then concluded that the driver opened my front door and put the parcels there without even knocking or leaving them in the safe place as is noted.
I'm really freaked out that someone opened the front door...one thing is he could of let the pup out who isn't allowed out yet as too young and also one of the boxes contained rat poison which the pup then could of gotten hold of.
I'm guessing it wasn't our usual guy as he knows where to leave them and I've never had anyone just open the door before.
I can't see any way to complain to Amazon online but I can escalate it to a phone call.
I guess lesson learned to lock the door either way but as I was going back out shortly I don't usually bother.
But surely that's just so unprofessional?

OP posts:
TotallyUnapologeticOmnivore · 15/10/2025 04:43

How is the driver supposed to know what is in the packages, or that you have a dog?

verycloakanddaggers · 15/10/2025 05:03

lonelylou09 · 14/10/2025 23:04

It wouldn't fit through the letterbox and my instructions are leave it in the safe place. I would not except some doing Thier professional job to just open someone's door without knocking and leave parcels there on the floor. They never have before.

Just take a breath.

Do you really want to make trouble for someone - threaten their livelihood - because an incident happened where no one was harmed and no malice was intended?

hotpot444 · 15/10/2025 05:03

Lock your door. You are really fortunate it was someone delivering a package instead of a maniac. Once you get in the habit of locking the door it becomes second nature.

springintoaction2 · 15/10/2025 05:06

FGS - lock your front door if you're that bothered.

This is very like the thread the other day - but at least you haven't used triple exclamation marks

verycloakanddaggers · 15/10/2025 05:07

RubySquid · 15/10/2025 04:32

Why would Insurance compant expect you to have doors and windows locked while you are at hone

I don't know what insurance companies say but it is standard police advice to keep doors locked, has been for decades. Lots of thefts occur this way, just trying the door.

Kdub · 15/10/2025 05:07

YANBU - the driver should knock and wait for you to answer.

We don't keep our door locked either when home and around downstairs, we both work from home and on those days it will be unlocked from 7ish when im back from my morning walk to when both teens are home for the day and settled for the night, unless we both go out.

TheBeaTgoeson1 · 15/10/2025 06:24

These posts are wild. Lock your front door. It takes two seconds. And if you were going ‘in and out loading equipment between jobs’ then you would have seen him, so you could have locked your door. Honestly.

OhFeyreDarling · 15/10/2025 06:39

I'm so glad I live in a place where I don't feel the need to lock myself in my house at all times. But having said that it's very normal for delivery drivers to just pop parcels in front doors here. I used to be one and would always just put parcels into hallways.

Though I would always knock first or check for safe spaces so I don't think you're being unreasonable there OP

RampantIvy · 15/10/2025 06:56

INX · 14/10/2025 23:14

You're not in and out every single minute of the day.

You've just got yourself into a lazy habit that's all.

People still get burgled, raped and murdered in small villages.

And people can easily intrude on your home as you found out today.

This ^^

I live in a village with a low crime rate. Low, not no crime rate.

You are being incredibly stupid and naive to leave your front door unlocked, especially if you are in the back garden.

The most common crime round here is for criminals to steal car keys to steal cars, so leaving your front door unlocked is an open invitation for them to enter your house to do this.

Not locking your door will affect any insurance claim as well because you won't have taken reasonable steps to reduce the risk.

Just lock the front door. I don't think you should blame the driver. Blame your own stupidity.

YABVU.

lonelylou09 · 15/10/2025 09:06

HelenaWaiting · 15/10/2025 00:25

Why, in the name of God, are you ordering rat poison with a tiny puppy in the house? The consequences of a puppy ingesting it would be dire. If you have a rat problem, there are humane ways of addressing it. YABU for buying rat poison and YABVVVU for leaving your door unlocked.

Because we have rats! It's perfectly safe to use rat poison in unreachable places in a secure rat box in my back garden shed where the puppy cannot get in there. Just because I have a puppy I should let the rats have free roam?

OP posts:
lonelylou09 · 15/10/2025 09:08

sittingonabeach · 15/10/2025 00:14

If I was bringing things into the house I would bring things into the hall (with other doors leading into the hall closed so dog can’t get into the hall and then out of the front door). Then close and lock front door and then take things from the hall to where they are meant to be (also take off shoes in hall).

If door is unlocked as you or DH are taking things in and out of the house wouldn’t one of you have seen the delivery driver @lonelylou09

For those of you who don’t lock the front door I assume you don’t have young children who might open it.

Edited

As I said he wasn't home but generally comes home at that time. No we don't have young children but the driver wouldn't have known that either. It might not have been a dog he could have let out. What if I'd popped to the loo and left a child downstairs?

OP posts:
lonelylou09 · 15/10/2025 09:11

MasterOfOne · 15/10/2025 00:17

What I don't understand is even if you are rural - does your home insurance not state a clause about security measures i.e. keeping doors and windows locked?

It might not be an amazon driver next time regardless of how safe and rural the village you live in.

In this day and age, if you are this worried about strange people letting themselves in your homes, this is easily solved by locking your doors?

Good point..I actually don't know what insurance would say but it's not as if the door was unlocked and no one home..I was in the kitchen at the time so heard the door open. I was a few meters away but not visible as at the sink.
Yes obviously I will have to start locking my door now.
My post wasn't about if iabu to not lock my door but if the driver doing his job should be just opening doors without even knocking!

OP posts:
FartyAnimal · 15/10/2025 09:12

This is so weird. I can barely get an amazon driver to do more than hurl a parcel over our front gate (instead of just driving past and saying delivery attempted), and (only on) mumsnet they are walking to the front door, knocking, then trying the door and putting it inside!

sittingonabeach · 15/10/2025 09:13

@lonelylou09 I would hope that if you had a young child you would keep your door locked, not just so no-one could open it from the outside, but so your child couldn't open it from the inside! (some dogs can open doors too!)

Bikergran · 15/10/2025 09:13

FFS. Lock your door. Next time it could be a thief or worse.

lonelylou09 · 15/10/2025 09:14

RubySquid · 15/10/2025 04:30

It seems weird. Need a key to open my front door from the othside Never known a front door otherwise

As I said in a different reply the council changed the doors a while ago as it's now considered unsafe to have the doors where you need a key to get out. So mine is just closed unless you slide the catch round.
From the outside you have to use a key to lock it. It doesn't lock itself.
Which is handy as I said we are back and forth loading and unloading equipment for work ect.

OP posts:
fluffiphlox · 15/10/2025 09:15

Delivery drivers can’t win on here this week.

lonelylou09 · 15/10/2025 09:15

sittingonabeach · 15/10/2025 09:13

@lonelylou09 I would hope that if you had a young child you would keep your door locked, not just so no-one could open it from the outside, but so your child couldn't open it from the inside! (some dogs can open doors too!)

Yes obviously but my child is now 26 and no longer at home and my pup cannot reach the handle as he is so small ( dachshund cross)

OP posts:
Crankyaboutfood · 15/10/2025 09:18

also eat poison wont solve your problem, it’s cruel, and it will affect other animals. Find another solution.

lonelylou09 · 15/10/2025 09:20

TotallyUnapologeticOmnivore · 15/10/2025 04:43

How is the driver supposed to know what is in the packages, or that you have a dog?

Not saying he should..I'm asking if it's considered ok for him to just open the front door without even knocking when instructions are leave in safe place and there is a note taped to front door saying leave in a safe place!
Obviously everyone on here thinks it my fault for not locking the door whilst being 5 steps away.
Even if the door was locked he would have startled me by hearing someone trying the door when not having heard it knock

OP posts:
PastaAllaNorma · 15/10/2025 09:21

Thunderpants88 · 15/10/2025 04:29

The truth. If someone leaves their can unlocked in a car park it doesn’t invalidate their insurance. It’s theft to steal someone’s car wether is is unlocked or not

If you leave you keys in the car when it's stolen, it very much does invalidate your insurance in many (most?) cases.

There are clauses about taking sufficient care in every insurance policy I've worked with during five years in that sector.

lonelylou09 · 15/10/2025 09:21

fluffiphlox · 15/10/2025 09:15

Delivery drivers can’t win on here this week.

Any job you do you have rules to follow ..simple things like where to leave parcels or just knock the door!!

OP posts:
lonelylou09 · 15/10/2025 09:22

FartyAnimal · 15/10/2025 09:12

This is so weird. I can barely get an amazon driver to do more than hurl a parcel over our front gate (instead of just driving past and saying delivery attempted), and (only on) mumsnet they are walking to the front door, knocking, then trying the door and putting it inside!

He didn't knock though...that's my main issue!

OP posts:
CrimsonStoat · 15/10/2025 09:27

Thunderpants88 · 15/10/2025 04:27

I think this was intentional from the OP to get people to click on their post

Same with the other deliver driver post the other day when he was supposedly trying to force his way into the house!

sittingonabeach · 15/10/2025 09:28

For those questioning insurance, car insurance policies can have a clause about keys being left in the car invalidating a claim. Most house policies will say the house has to be secure. Obviously, this normally means when you are not in the house, so leaving accessible windows/doors open/unlocked when you are away from the house would probably invalidate a claim. But I assume they would possibly argue if you are at the back of the house or in the back garden and don't have sight of the front of the house and you are not popping to the front on a regular basis that the front of the house is not secure. So when OP talks about dropping things in the house from the car, that would be fine not locking the door, but if you are nowhere near the front door for a substantial part of time I bet insurers might try and refute a claim.

And those saying they live in a low crime rate area, so do I. Then one evening/night we had a spate of burglaries and 2 people had their cars stolen. Police came round and talked to everyone in the estate, they assumed it was a gang that had targeted us that night and had moved on to the next area the following day (so not local thieves). I assume these gangs probably look at the crime statistics of the area and then do a reccy a few days before to see how complacent people are. Cars were stolen as they were able to easily access keys. Unlocked doors were opened

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