Page 15 | Currently away for the weekend, is this acceptable?

DBD1975 · 2025-10-05T01:46:57+00:00

Would appreciate views on whether or not I am being unreasonable in thinking en-suite facilities are not acceptable. We have paid £440 for a weekend break in the UK. I am not happy and asked to move rooms but was told not possible as fully booked. Don't know if I am being unreasonable and others would find this shower room acceptable or I am not being unreasonable and it is not what others would expect.

signiffig · 05/10/2025 15:10

ginasevern · 05/10/2025 14:26

Ah, how lovely to see so many Mumsnetters out in force who think that £220 a night is basic budget prices. Also heartening to hear that so many of them don't give a flying fuck about the aesthetics of their holiday accommodation (sure, of course they don't). Just as long as they can sleep, wash and poo. That was a nice little story wasn't it. And now everyone, back to the real world.

Edited

Totally agree. Such a shitty thing to say. I book hotels all the time and £220 is not budget although occasionally you’ll be unfortunate enough to pay £200 for a premier inn it’s not the usual price.

Cyclingmummy1 · 05/10/2025 15:13

Zanzara · 05/10/2025 14:13

Those are certainly not typical rates, and you know it.

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Your original point was that no one was paying those rates when they blatantly are.

In response to your new point that they are certainly not typical rates. They are the rates for the weekends we want to stay in those locations hence they are the typical rates we pay.

BuckChuckets · 05/10/2025 15:15

I'd definitely be upset if if booked a spa hotel, expecting a bath in the bathroom, and got a clinical looking bathroom with only an accessible shower.

Though I definitely would have understood what an accessible room was if told at the time of booking - and I'm surprised your husband wouldn't, particularly as you say he travels a lot. Did he say that, or are you surmising?

I wonder if it's worth checking if the hotel records phone calls, then you can get clarification.

Delatron · 05/10/2025 15:17

I think hotels have got really got really expensive so what you think is luxury and high end isn’t these days…unfortunately.

DrPrunesqualer · 05/10/2025 15:21

I just looked up the Manchester area on the Premier in. Website and scrolled to the most expensive one for a weekend ( in a few weeks)
A premier plus room for 2 including breakfasts was £217 ( flexible payment )
Thats yhe sort of figure I would expect
I stay in PInns regularly and if I book 6 weeks in advance can get a city centre location inc breakfasts in places such as Exeter for £60 a night. Which I did just a month ago

Skybluepinky · 05/10/2025 15:30

Sounds like hubby didn’t bother telling you so is now claiming he doesn’t remember, next time you book.

Original poster

DBD1975 · 05/10/2025 15:58

KimberleyClark · 05/10/2025 09:44

It is if it includes dinner both nights.

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Dinner was not included.

OP posts:

Original poster

DBD1975 · 05/10/2025 16:05

pictoosh · 05/10/2025 10:40

Just be very sure that the hotel did not inform your husband that it was an accessible bathroom. I think they have to. Could be wrong.

They may have said so but your husband didn't register what that meant.
Accessible in his mind - easy to enter. Not an issue.
Accessible in hotel speak - mobility support equipment.
He might have dismissed it in the moment and then forgot it was mentioned.

I think you are correct, thank you.

OP posts:

rookiemere · 05/10/2025 16:29

Presumably those who actually need an accessible room are also paying the £220 per night. That’s certainly not Premier Inn prices, it’s a high end 4 star and possibly a 5 star depending on location.The accessible rooms should also have nicely decorated bathrooms whilst retaining the features that are needed.
I personally hate it when shower bottom isn’t separated from rest of bathroom floor. I go to the loo a few times during the night and always end ip with wet feet.

AngelicKaty · 05/10/2025 16:56

DBD1975 · 05/10/2025 16:05

I think you are correct, thank you.

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Also OP, if they've been fully booked since you arrived, it's quite likely this was the very last room they had available when your DH phoned to book because why would they allocate an "accessible" room to a couple who have no need for it? Surely they would leave allocating an accessible room until they have no other rooms available in case a disabled potential guest phoned to book?
Anyway, in spite of your understandable disappointment, I hope you and DH have been having a lovely weekend.

UnctuousUnicorns · 05/10/2025 16:59

"I personally hate it when shower bottom isn’t separated from rest of bathroom floor. I go to the loo a few times during the night and always end ip with wet feet."

An accessible bathroom can't have a separate shower bottom, as the user needs to be able either wheel their wheelchair or walker into or up to the shower area without any obstacles. Ideally there should be a slight dip towards the drain in the floor, and like I said earlier, the shower head and hose should be on a riser rail so it can be adjusted for height and directing flow. I've used accessible bathrooms in Travelodges and Premier Inns; I haven't ended up with the whole floor soaking. It's about good design.

Bellavida99 · 05/10/2025 17:41

I’m not surprised your husband didn’t really take note if they said it was an accessible room. I’m not familiar with the phrase accessible and wouldn’t take it to mean that type of bathroom without more clarification.

whatcanthematterbe81 · 05/10/2025 17:44

I wouldn’t like that

UnctuousUnicorns · 05/10/2025 17:47

I don't know about other countries, but in the UK, the word "accessible" when used in hotels, public buildings, public transport etc. refers to adjustments and equipment for less mobile people or people who need similar adjustments e.g. ramps, lifts, grab rails, wet rooms etc.

SALaw · 05/10/2025 18:15

DBD1975 · 05/10/2025 14:31

Thanks everyone for your comments I really appreciate everything everyone has said but especially those who have been helpful.
My husband travels a lot in this country and abroad for work and constantly books hotel rooms. We are both working age, the reason he rang to book over the telephone was because it was a spa hotel and we couldn't get the deal on the spa if we booked online.
My husband frequently stays in Premier Inns and is well aware of the cost, and the standard of rooms at Premier Inn (he said the bathrooms at Premier Inn are better).

As for the cost maybe I am out of touch but to me £440 for 2 nights bed and breakfast for 2 is probably mid range ( it is a lot more expensive than a Premier Inn).

The spa whilst in walking distance of the hotel was still some distance away, again not as expected.

We booked to take our dog with us and I think my husband was probably told it was an 'accessible' room but he would have taken that to mean it was 'accessible' in terms of taking the dog out, not an 'accessible' bathroom.
I am going to email the hotel to complain and thanks once again, for your support lovely, kind Mumsnetters it is much appreciated (and for those of you who weren't please don't worry about posting to tell me you weren't because I have read all the comments).

I don’t see how you can complain if you believe he was told it was accessible.

IHaveAlwaysLivedintheCastle · 05/10/2025 18:17

Bellavida99 · 05/10/2025 17:41

I’m not surprised your husband didn’t really take note if they said it was an accessible room. I’m not familiar with the phrase accessible and wouldn’t take it to mean that type of bathroom without more clarification.

What do you think it meant? But as you say, yu'd ask not assume, like the OP's husband bizarrely did and think it meant pet friendly.

I'm not sure how if he apparently regularly travels and stays in hotels for work that he wouldn't know this.

Hankunamatata · 05/10/2025 18:18

DBD1975 · 05/10/2025 14:31

Thanks everyone for your comments I really appreciate everything everyone has said but especially those who have been helpful.
My husband travels a lot in this country and abroad for work and constantly books hotel rooms. We are both working age, the reason he rang to book over the telephone was because it was a spa hotel and we couldn't get the deal on the spa if we booked online.
My husband frequently stays in Premier Inns and is well aware of the cost, and the standard of rooms at Premier Inn (he said the bathrooms at Premier Inn are better).

As for the cost maybe I am out of touch but to me £440 for 2 nights bed and breakfast for 2 is probably mid range ( it is a lot more expensive than a Premier Inn).

The spa whilst in walking distance of the hotel was still some distance away, again not as expected.

We booked to take our dog with us and I think my husband was probably told it was an 'accessible' room but he would have taken that to mean it was 'accessible' in terms of taking the dog out, not an 'accessible' bathroom.
I am going to email the hotel to complain and thanks once again, for your support lovely, kind Mumsnetters it is much appreciated (and for those of you who weren't please don't worry about posting to tell me you weren't because I have read all the comments).

You cant complain if dh was told it was an accessible room - thats just height cf

Leilaandtheloggerheads · 05/10/2025 19:25

Cyclingmummy1 · 05/10/2025 08:47

Which prove the point that no, we're not kidding you, people are paying £200 for travelodge rooms.

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But for a poster to “assume” and comment that it’s “just a cheap weekend away at a travelodge” is so incredibly snobby, looking down on OP. I don’t consider £220 a night a “cheap” night away. Typical gross mumsnet tbh.

£220 a night is not a standard price for a travelodge!

Leilaandtheloggerheads · 05/10/2025 19:28

BennyBee · 05/10/2025 08:53

It depends where you are. In London or holiday hotspots, £220 a night is about as cheap as it gets. Most other places, £220 is mid-range for a nice hotel.

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OP hasn’t said where it was, and as I said to the last poster, £220 a night is not a usual price for a travelodge. Nor would I consider it a “cheap night away”. Standard mumsnet snobbery trying to put someone down.

DrPrunesqualer · 05/10/2025 19:47

Leilaandtheloggerheads · 05/10/2025 19:28

OP hasn’t said where it was, and as I said to the last poster, £220 a night is not a usual price for a travelodge. Nor would I consider it a “cheap night away”. Standard mumsnet snobbery trying to put someone down.

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Agree. Heres Travelodge price for two nights at the weekend
( plus breakfasts won’t get the price up to £440 )

Currently away for the weekend, is this acceptable?

Redredwiner · 05/10/2025 19:48

Other posters being obtuse, of course it's not what you'd expect for the price, even half the price

itsgettingweird · 05/10/2025 19:56

Ddakji · 05/10/2025 08:24

I’d be really upset with that too. Having a nice en suite is part of booking a hotel room. Ignore the “I can’t see the problem” idiots.

No idea what you can do about it though.

I guess I’m an idiot then as that’s the type of bathroom we always get as ds is a wheelchair user and I can’t see the problem.

In fact I wish it was as easy to get an accessible room as it seems to have been for the OP - even if she didn’t want it!

Ddakji · 05/10/2025 20:01

itsgettingweird · 05/10/2025 19:56

I guess I’m an idiot then as that’s the type of bathroom we always get as ds is a wheelchair user and I can’t see the problem.

In fact I wish it was as easy to get an accessible room as it seems to have been for the OP - even if she didn’t want it!

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Don’t be silly.

PinkSparklyPussyCat · 05/10/2025 21:03

B1anche · 05/10/2025 12:38

"I've also never seen the attraction of sitting in a bath that hundreds of other people have sat in!"

It is cleaned between bookings. I mean, how is it any different from sleeping in a bed that hundreds of people have slept in, or shitting in a toilet that hundreds have shat in?

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I'm aware that they're cleaned and no, I'm not keen on sleeping in hotel beds but needs must. I don't have to sit in a bath though!

I should probably have put something about being lighthearted as everything is so bloody literal on here - I'll still hate baths though! A complete waste of time as far as I'm concerned and I was so glad when DH agreed to take ours out so I could have a nice shower instead!

signiffig · 05/10/2025 21:20

BuckChuckets · 05/10/2025 15:15

I'd definitely be upset if if booked a spa hotel, expecting a bath in the bathroom, and got a clinical looking bathroom with only an accessible shower.

Though I definitely would have understood what an accessible room was if told at the time of booking - and I'm surprised your husband wouldn't, particularly as you say he travels a lot. Did he say that, or are you surmising?

I wonder if it's worth checking if the hotel records phone calls, then you can get clarification.

Tbf to her dh - we travel a lot and we’ve only been given an accessible room once