Background- my son is 7, going into yr3 in September. Holiday club is run by the school, and he has attended each year since starting school. Every year previously holiday club has provided breakfast and a snack tea, but parents have had to provide a packed lunch as they don’t have access to the school kitchen.
Yesterday was the first day of this years summer holiday club (for some reason it didn’t open for the first week of the holidays). There has been a new system put in to book places at holiday club, and part of this was an option to pay an extra £1.50 each day for a hot meal.
We specifically did not pick this option as while DS is not a fussy eater he cannot stand potato, and at least 3 of the meals are potato based.
There was no communication of any other changes at all.
DS comes home last night to tell us he was not allowed to eat his packed lunch at lunch time and had a have a hot dinner- which we have not paid for. The meal was jacket potato with beans, and as he doesn’t like potato all he ate was beans!
The staff told him he should have brought two packed lunches, as he needed a second one for tea time. They then gave him his packed lunch at tea time.
I know he hasn’t gone hungry, and that’s not the source of my angry (though it doesn’t help!) but the complete lack of communication?! We would have packed a second lunch if we had only been told about it.
There has not been a single bit of communication about this, I went back and checked booking docs, posters, terms and conditions- nothing.
I should also add that DS is in before and after school club every day, and the same staff run holiday club, but again nothing was mentioned! They know he eats basically everything but potato, so to withhold his packed lunch just seems absolutely insane to me!
It was not a very successful start to the holidays as we couldn’t even get into the building yesterday as they are having building work done and the entrance was blocked (with a builder as a bouncer who insisted we had been informed- we hadn’t!) and also now holiday club closes at 3pm on Fridays!
There are many frustrations as a working parent but this has tipped me over the edge when it’s all combined! 😬