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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To this is absolutely insane! Universal Credit Sanction

463 replies

ThisIsInsane · 23/07/2025 12:18

Adult DD has had an absolute nightmare trying to get a job since she was fired just before Christmas,

She wasn’t happy in the role previous to that so applied for another, got it, gave her resignation. Three days into the new role, she was told, she wasn’t a good fit and immediately fired. She did absolutely nothing wrong btw.

This has massively affected her mental health. She’s never been fired before or been unemployed.

She has literally applied for over 1500 jobs since then, only got two interviews which she wasn’t successful at.

She missed a UC appointment in June. Not sure what exactly happened but she has evidence of her job search. At every appointment they tell her she’s applying for a lot of jobs and there’s noting they can do to help.

They have sanctioned her UC so she has only got £7!

According to the letter she has been sanctioned for 30 days for a first offence of missing one appointment after 6 months in which they have not helped her find a job!

She has an appointment later today and I’m planning to go with her to complain as she isn’t in the right head space to. I just think it’s totally disgusting! She lives at home luckily but can’t pay her phone bill even!

Imagine if she was living on her own and had no support!

AIBU to think this is extreme and unjustifiable punishment?

OP posts:
PandoraSocks · 23/07/2025 15:54

usernamealreadytaken · 23/07/2025 14:39

So how do you suggest that DWP kindly encourages people to get their arses out of bed and attend appointments, funded by the taxpayer, to try to get them in to work and paying taxes? I'm not sure that fluffy slippers and tea and cake will really cut it as much as "you have no beer tokens this month. If you want other people to pay your rent, don't miss your appointment".

Crikey.

I prefer not to engage with someone who has such a low opinion of people who claim benefits.

Off out to the Co-Op now to spend my Carer's Allowance on gin. Must feed my free goat when I get back.

Katiesaidthat · 23/07/2025 15:54

quicklywick · 23/07/2025 12:56

Also no area in England has over 1500 jobs in 6 months to apply for

I think the OP is about to find out that her daughter, I think due to not coping with her bad mental health, has lied to her through her teeth. My husband does this too, his mental health is very bad at the moment. At the interviews he does go to, they realise there is something going on with him and never hears back. Depression is loathsome. He also misses medical appointments.

usernamealreadytaken · 23/07/2025 15:54

PassingStranger · 23/07/2025 14:52

Yes sanctions are crap, and a punishment for daring to be poor and need help.
They serve no purpose other than to punish.
There has been protests for years about trying to get them stopped or made illegal. It hasn't happened though.
Best thing to do is appeal, with all your evidence.

What "evidence", other than the evidence of DD missing an appointment?

BeltaLodaLife · 23/07/2025 15:56

JenniferBooth · 23/07/2025 15:41

The sexist MD has arrived!! Thankfully the Transport Police wouldnt agree with you. The OPS DD was the victim of a crime. What an appalling attitude and i bet you wouldnt be saying the same if OPs DD wasnt claiming benefits Poorer women and girls are seen as fair game

By virtue of being a woman, I’ve been felt up on the tube. Sexually harassed walking down the street. Felt up at work… you make a complaint, you report it to the police, you do all of that .

You also go to work, or appointments. She was felt up on the tube. Big whoop. We’ve all been. It’s awful, and it deserve police attention. But it’s no reason not to work or attend appointments. She needs to toughen up. This is the reality of life.

JenniferBooth · 23/07/2025 15:56

LondonPapa · 23/07/2025 15:53

She was absolutely meant to laugh it off. If she did, she would still be employed. Sometimes you don’t have the luxury of morals.

Yet the "poors" are told on here to have the luxury of morals when they are told to shop at People Tree instead of New Look.

Tantomile · 23/07/2025 15:58

Thebibleofdave · 23/07/2025 15:39

Just to my 2 pence in....i have applied for 350 jobs ATLEAST in the last month up to a 30 mile commute away. (And I'm not talking about to be a rocket scientist. Just retail/bar work/cleaning)

A work coach has agreed there is nothing wrong with my c.v. I've been offered 2 interviews.

One of which asked me 'if you were a cocktail...which one would you be and why?
WTAF????????

I didn't get the job💁

30 mile radius is pretty standard (if you use job search engines). With regard to the cocktail question - if it was bar work maybe they were looking for someone with a sense of humour and a bit of creativity.

purplecorkheart · 23/07/2025 15:59

Could you or she afford an appointment with a Corporate Career Guide. Clearly if she is applying for so many jobs she is not tailoring her CV. It is lacking in something. They might be able to advise. I have a friend who works for the UC version in Ireland. I was recruiting and told her. A few of her clients applied and the CVs she thought were excellent were actually quite poor in the industry I was recruiting for.

Is looking up Networking Events, Conferences, asking friends and family for contacts etc Sometimes it can be who you know rather than what.

Seven months is a big gap in her cv. Surely there must be some jobs around even it is something online until she gets one in the career she wants. Can she start doing some online courses like Udemy etc.

Also I would suggest that if she sees an ad on Indeed maybe go to the company site and see if you can apply there too, My experience of recruiting with similar to Indeed was being swamped with unsuitable people with generic cvs.

usernamealreadytaken · 23/07/2025 16:02

Mintbeecloud · 23/07/2025 15:25

I agree it is totally worth it if it means you get to do something you are passionate about. It kind of depends on your circumstances, though. What if someone was made redundant from a skilled job salaried at £60k and there was no longer a demand for that role, how would they cover their mortgage and childcare costs and the £10k it costs to go and retrain as something like a teacher for a year to earn £32k the other side? Especially if they don't want to retrain but have to because it's one of the only places with vacancies.

Also re: the 'just take out another student loan' mentality - I have spent almost 20 years paying off a student loan (paid ~ >£200 per month from my salary) and still have £10k+ left to pay, why would I want to add to that debt to take a lower-paid job?

I think my point is that reskilling/retraining is a good option for some, but shouldn't be the go-to. People are happy to tell others to retrain until it is a job in their field that has been made redundant by AI.

Edited

If they are made redundant from a £60k job and can't find another, they'll pay more of their mortgage with a £32k job than £25k benefits.

DonnyBurrito · 23/07/2025 16:03

Mintbeecloud · 23/07/2025 15:25

I agree it is totally worth it if it means you get to do something you are passionate about. It kind of depends on your circumstances, though. What if someone was made redundant from a skilled job salaried at £60k and there was no longer a demand for that role, how would they cover their mortgage and childcare costs and the £10k it costs to go and retrain as something like a teacher for a year to earn £32k the other side? Especially if they don't want to retrain but have to because it's one of the only places with vacancies.

Also re: the 'just take out another student loan' mentality - I have spent almost 20 years paying off a student loan (paid ~ >£200 per month from my salary) and still have £10k+ left to pay, why would I want to add to that debt to take a lower-paid job?

I think my point is that reskilling/retraining is a good option for some, but shouldn't be the go-to. People are happy to tell others to retrain until it is a job in their field that has been made redundant by AI.

Edited

I suppose I (and others that may have suggested it) was thinking more specifically about the OP and her daughter, who lives at home and doesn't seem to have a mortgage or childcare to pay for.

Not sure you can just keep getting more student loans either, pretty sure it's capped at 1 undergrad and 1 postgrad.

A postgrad adds 6% onto your original percentage over the original threshold. Grabbing a lower paid job for a bit whilst studying part time could be worth it in the long run, if the extra qualification can lead to a higher paid job.

I see your point, though. It's not a one size fits all. Could fit this case, though.

thatsalad · 23/07/2025 16:03

If she missed the appointment because of her mental health, she needs to let them know and provide a sick note from her gp and she won't be sanctioned

sunshinesunday · 23/07/2025 16:04

IShouldNotCoco · 23/07/2025 12:52

This is the thread that people need to be pointed in the direction of when they keep posting crap nonsense about how loads of people are on benefits because they can’t be bothered to work.

I, and others repeatedly say how harsh the system is and how claimants have to show they are looking for work to claim. Any excuse to cut you off and they do as this post shows….

Definitely go with her to the appointment. Complaining probably won’t do much but that’s because the system is set up in a certain way with punitive measures.

Agreed

ByQuaintAzureWasp · 23/07/2025 16:15

autienotnaughty · 23/07/2025 13:05

She needs a routine, getting up at a reasonable hour, eating 3 meals, job hunting, going for a walk, online yoga/exercise, downtime watching tv /reading and going bed at a reasonable time.

with regards to not being successful are her applications up to scratch, is she being diverse in her job choices is she getting feedback from interviews?

the sanctions aren’t t personal if she’s not up for job hunting /appointments she needs a sick note.
it’s so much because she didn’t rearrange her appointment. She knows not to do it again.

This! You can help her improve her mental health by managing what she does with her time.

thepastinsidethepresent · 23/07/2025 16:15

Cara707 · 23/07/2025 13:41

I'm so sorry for your personal circumstances icantwaitforsummer. However you're being very judgemental of the OP's daughter. Benefits are not 'free handouts', they are paid for by taxes paid by all of her family and friends and she will contribute in her own taxes as soon as she finds work. She is obviously very keen to work and the system is set up to punish people who are struggling and vulnerable.

A wealthy society such as the UK's should support those who through no fault of their own cannot work or cannot find work.

Couldn't have put it better myself.

AngelicKaty · 23/07/2025 16:16

@ThisIsInsane "She’s just phoned me as she went to the meeting on her own.
The sanction is actually going to be for 45 days so she won’t get any money next month either." Why do you think she won't get "any" money next month OP?
Your DD is single with no dependants, not sick or disabled, not a carer for anyone else, and living at home (so no rent liability) so she will be in receipt of just the Standard Allowance (SA) of UC with no additional elements. Therefore, depending on your DD's age, she will be receiving one of the following rates of UC SA:

  • £316.98pm (if under 25), or
  • £400.14pm (if over 25).

The sanction rate for a single person is either:

  • £10.40 per day (if under 25), or
  • £13.10pm (if over 25).

(essentially these daily deductions are the monthly UC rate divided by 30.41 days for an average month so a claimant loses all their UC for every day they're sanctioned).

So, although she's lost almost her entire UC this month, next month she will lose around half of it i.e.
Assuming she's under 25:
Sanction of £10.40pd x 15 days = £156
UC SA of £316.98 - Total Sanction of £156 = £160.98 to be paid to DD next month.
Or
If she's over 25 the calculation would be:
Sanction of £13.10pd x 15 days = £196.50
UC SA of £400.14 - Total Sanction of £196.50 = £203.64 to be paid to DD next month.

OP, why has her sanction been increased from 30 days to 45?

Grammarnut · 23/07/2025 16:17

But should not have called MD who hires and fires rude. She did not have to comment either way at all but just say something neutral about the meeting. Keep a note of the incident if she was shocked.

MidnightMeltdown · 23/07/2025 16:31

ThisIsInsane · 23/07/2025 12:36

i am not denying she is at fault for not attending the appointment! Her mental health is shot and she is struggling to get up so spends most of the day in bed. Sleeping for 14-16 hours of the day.

The point I made about the appointment not being helpful was about even the job centre are saying they don’t know what happening with jobs at the moment.

Is sanctioning her so she hasn’t got enough even for basic living requirements, for ONE missed appointment, not extreme though?

£7 for a whole month.

That is the point of this thread.

Oh here we go, out comes the mental health card. No wonder half the population claim to have a disability when dealing with normal life stressors are used as an excuse for not doing anything.

Didums is facing the consequences of not showing up for her appointment. Luckily, she’s still living at home so doesn’t have any real problems to worry about.

No it’s not extreme at all. She is expecting public money but hasn’t bothered to turn up for her appointment. The sense of entitlement is off the scale. I’m not surprised that she got fired from her previous job if this is her normal attitude.

Oldlady62 · 23/07/2025 16:38

Same thing happened to my son . His dad died suddenly and unexpectedly and he was staying with me.
No one was interested and the nasty women he spoke to said just because his dad had died was no excuse.
These people are heartless

JenniferBooth · 23/07/2025 16:40

Oldlady62 · 23/07/2025 16:38

Same thing happened to my son . His dad died suddenly and unexpectedly and he was staying with me.
No one was interested and the nasty women he spoke to said just because his dad had died was no excuse.
These people are heartless

Its not just the JC Housing associations are just as bad They dont give a shit if you have had a bereavement either

Boomer55 · 23/07/2025 16:42

She missed the appointment, and was sanctioned. It doesn't matter what you or she thinks - they are the rules.

JenniferBooth · 23/07/2025 16:45

Boomer55 · 23/07/2025 16:42

She missed the appointment, and was sanctioned. It doesn't matter what you or she thinks - they are the rules.

I have bowel issues Should i ever find myself on UC i will make sure i attend EVERY appointment. If a CAT 1 hazard ends up on their chairs...........so be it.

CurlyhairedAssassin · 23/07/2025 16:45

ThisIsInsane · 23/07/2025 12:36

i am not denying she is at fault for not attending the appointment! Her mental health is shot and she is struggling to get up so spends most of the day in bed. Sleeping for 14-16 hours of the day.

The point I made about the appointment not being helpful was about even the job centre are saying they don’t know what happening with jobs at the moment.

Is sanctioning her so she hasn’t got enough even for basic living requirements, for ONE missed appointment, not extreme though?

£7 for a whole month.

That is the point of this thread.

You wouldn't be helping her if you try to "rescue her" from this situation. She is spending most of her time in bed - she can't expect to get paid for doing that. It's why they have these sanctions, to try to kickstart some motivation into people. I get that she's very down at the moment but she'll just have to pull herself by her bootstraps and go and sort it herself - that alone will give her some self-respect and let her feel more in control of her life.

Why wasn't she happy in her previous role before the one she was let go from? It would be very unusual for an employer to do that to someone after only 3 days. What exactly WAS the real issue? Not being a good fit usually means something.

JenniferBooth · 23/07/2025 16:46

CurlyhairedAssassin · 23/07/2025 16:45

You wouldn't be helping her if you try to "rescue her" from this situation. She is spending most of her time in bed - she can't expect to get paid for doing that. It's why they have these sanctions, to try to kickstart some motivation into people. I get that she's very down at the moment but she'll just have to pull herself by her bootstraps and go and sort it herself - that alone will give her some self-respect and let her feel more in control of her life.

Why wasn't she happy in her previous role before the one she was let go from? It would be very unusual for an employer to do that to someone after only 3 days. What exactly WAS the real issue? Not being a good fit usually means something.

Go back and read the OPs posts there is the choice of reading OPs posts only so there is no excuse

Thebibleofdave · 23/07/2025 16:48

Tantomile · 23/07/2025 15:58

30 mile radius is pretty standard (if you use job search engines). With regard to the cocktail question - if it was bar work maybe they were looking for someone with a sense of humour and a bit of creativity.

Im a lager lout so the only thing I could think of was 'sex on the beach'😅

Afterwards I thought I'd be a woowoo. Because I'll be WoooWOOOOO if i get a bloody job😂

slashlover · 23/07/2025 16:48

JenniferBooth · 23/07/2025 16:45

I have bowel issues Should i ever find myself on UC i will make sure i attend EVERY appointment. If a CAT 1 hazard ends up on their chairs...........so be it.

Or, you know, communicate with them about the issue and tell them about your medical issue. OPs DD didn't communicate with them for almost a month.

Happyher · 23/07/2025 16:49

Don’t go in with her. Does she have the right of appeal? If so help her write a formal factual appeal outlining the reasons why she missed her appointment and pointing out all the applications she has made. A calm reasoned argument is more likely to succeed than an angry rant