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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Nursery asking for extra fees for 15 hours funded

115 replies

Teacup40 · 23/07/2025 10:09

Good morning everyone, I wonder if anyone can help me?
My son is entitled to 15 hours funded care and is due to start in September. We have had a fair few visits and all fine until yesterday on his last visit before starting in September they told me that there is a £100 registration fee for tapestry and uniform etc I asked if this is compulsory as I'm not too bothered about uniform and I noticed other children without uniforms she advised me it was, is this correct? I don't want to come across as entitled I'm so grateful for the 15 hours he gets but I just know I'm struggling already and will not have the £100 fee so if this is right I'll not be able to send him.

OP posts:
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Theoldestmumintown · 23/07/2025 11:00

This is completely different to funded hours. A registration fee has nothing to do with funded hours. My 2 have been to different (private) nurseries. Both charged registration fees and also deposits (deposits refunded why they left if all fees were up to date)

Cantcalloutanythinghere · 23/07/2025 11:03

The free hours are somewhat disingenuous. Usually they do not cover the costs for the nursery, so the majority of nursery's will find a way of charging for this, both my DCs private nursery and the school pre school she attends charge additional fees. You can refuse to pay but they can terminate your contract. Pretty much every nursery find a way to charge it and most nursery's have very long waiting lists. So if the fee isn't crazy and I needed child care I would pay it.

Overthebow · 23/07/2025 11:03

Registration fees are normal but if you weren’t told about it in registering then I’d question it.

Theoldestmumintown · 23/07/2025 11:04

fruitbrewhaha · 23/07/2025 10:40

But a gym is a business so they add on fees where they can to make money.

Registration isn’t an optional extra. They have to keep data on the children. It doesn’t cost £100 to fill out the database, they are doing to raise some revenue. I know why they are doing so, because it’s well reported that the funding to too low to cover the costs but they cannot legally insist OP pays for what is a normal administration for the business.

It is also necessary for the nursery to keep a progress record of the children. They can do it in a book. It’s very cheap and effective. Or they can use an app which is pointless and expensive. OP is not obliged to pay for an app. Tell them you don’t need tapestry they can tell you at pickup of any pertinent news and fill out a book with the rest which has worked for 10s of years.

Yes, a gym is a business, but a nursery is a business too. They need to make money or what is the point? Do you think nursery owners want to slog their guts out for no reward/profit? And before anyone says the owners don't work hard, the owners have been very hands on in both my kids nurseries and I want their businesses to be successful.

ChristOlive · 23/07/2025 11:17

It’s a bit of a grey area OP and I don’t think they are allowed to enforce any charges which block you from accessing the free hours.

However, if you’ve signed a form saying you agree to their T&Cs, and that outlines a fee, you’ve probably shot yourself in the foot because the time to discuss it was then. If they’re oversubscribed, they could agree to destroy your registration and put you back on the waiting list.

You need to speak to the nursery.

Overtheway · 23/07/2025 11:19

I've just attended a meeting at my DC's nursery about extra charges. They said that legally these charges have to be optional (although they did spend the rest of the meeting explaining how difficult they would make it for anyone who chose not to 'voluntarily' opt in to the extras).

I haven't looked into it any further because, in my case, I think the charges are fair. But it might be where they stand legally if you don't agree with the charges/their approach (my nursery said they were limited in what they could do because they draw down government funding. This makes them different to other private businesses).

yakkity · 23/07/2025 11:30

Motomum23 · 23/07/2025 10:37

No it's not legal. The DofE have made it perfectly clear that it is not acceptable to make accessing early years funding anything other than free at the point of delivery. You don't have to send a child in uniform and any charges must be voluntary. I'd make a complaint to your LA if you can afford to loose the place. Not sure I'd be sending my child in if I complained about somewhere.

I thought private nurseries could have a uniform policy requiring parents to purchase uniform.

yakkity · 23/07/2025 11:33

Cantcalloutanythinghere · 23/07/2025 11:03

The free hours are somewhat disingenuous. Usually they do not cover the costs for the nursery, so the majority of nursery's will find a way of charging for this, both my DCs private nursery and the school pre school she attends charge additional fees. You can refuse to pay but they can terminate your contract. Pretty much every nursery find a way to charge it and most nursery's have very long waiting lists. So if the fee isn't crazy and I needed child care I would pay it.

Edited

Yes I thought that also. Nurseries usually have waiting lists so surely they take the children who will be using them for more than the free hours and recoup the money from the fee paying portion

surely they will just tell anyone who only wants the free hours that they are ‘on the waitlist’

GanninHyem · 23/07/2025 11:45

Teacup40 · 23/07/2025 10:49

Thank you for all your replies, it's much appreciated.Ive just realised I did fill in the registration form with the manager and she didn't ask for any fee or tell me there was one at the time. It was another member of staff that told me about the fee and she said it was for tapestry registration and uniform.

You need to clarify the uniform situation with the nursery then but they're perfectly in their rights to charge a registration fee. I've never known a nursery not to, but since you've apparently never came across this why not put you kid in a nursery you can actually afford?

fruitbrewhaha · 23/07/2025 11:49

MidnightPatrol · 23/07/2025 10:44

Do you think a nursery isn’t a business?

The nursery isn’t obliged to take OP on as a customer if she doesn’t follow their terms and conditions.

The free hours cover the cost of the hours the child is at nursery - it does not cover, as the nursery have highlighted, the cost of administration / technology / uniform.

They need to cover their costs, and yes make a profit, to make the business viable. A one off £100 fee for otherwise free childcare is really not a huge sum - and, it’s not attached to the hours eg an extra £10 a day for X, it’s a registration fee.

I think the idea a school needs to just accept a pupil isn’t going to wear the uniform, isn’t going to be using the usual platform for monitoring progress etc because the parent doesn’t fancy paying for it, doesn’t really pass the sniff test. Would you advocate a parent with a child at a primary school just refuse to buy uniform? No.

Edited

Yes, nurseries can be a business. I sent mine to a non profit nursery that was outstanding, they don’t need to be.

What ever the economic ins and outs though, as pointed out by other posters, they cannot legally make charges for administrative costs they incur. So it doesn’t matter if you think it’s not extra or not part of the funding, legislators have already mulled this over the made it clear the OP cannot be charged.

Uniform I’m easy on, they will have to wear clothes of some sort so in essence you need less clothes. You can probably pick up some second hand for little or even free if you ask around. I’m assuming this is polo shirts and joggers rather than top and tails though.

Teacup40 · 23/07/2025 11:53

ChristOlive · 23/07/2025 11:17

It’s a bit of a grey area OP and I don’t think they are allowed to enforce any charges which block you from accessing the free hours.

However, if you’ve signed a form saying you agree to their T&Cs, and that outlines a fee, you’ve probably shot yourself in the foot because the time to discuss it was then. If they’re oversubscribed, they could agree to destroy your registration and put you back on the waiting list.

You need to speak to the nursery.

The only form I signed was a basic. Registration form for child's info, parent info medical/allergy info no t&Cs but yes I do need to speak to them. Thank you.

OP posts:
Teacup40 · 23/07/2025 11:58

GanninHyem · 23/07/2025 11:45

You need to clarify the uniform situation with the nursery then but they're perfectly in their rights to charge a registration fee. I've never known a nursery not to, but since you've apparently never came across this why not put you kid in a nursery you can actually afford?

I had no choice but to come to this nursery all the others including the ones I've used before are full.

OP posts:
MidnightPatrol · 23/07/2025 11:58

@fruitbrewhaha nurseries cannot charge additional fees as a condition of using the free hours - they can charge additional fees that are part of their usual pricing structure.

This means they can charge an administration fee, so long as it is to all pupils and not just to those who are claiming free hours.

They are well within their rights to charge the registration fee, so long as all parents are paying it. It is not against the law.

Most nurseries are private companies - you cannot expect them to operate in a way that isn’t profitable / incurs a loss.

Cantcalloutanythinghere · 23/07/2025 12:00

Teacup40 · 23/07/2025 11:58

I had no choice but to come to this nursery all the others including the ones I've used before are full.

That's why if it is affordable I would advise paying it or you may be left without childcare.

fruitbrewhaha · 23/07/2025 12:02

I think speak to them. Explain you have not been made aware of any charges until now. Is there anything that can be done? They are breaking the rules and while you understand why, it’s leaving you in a difficult position because you don’t have any spare money.

Is there a fund to cover these amounts for low income families? Is there any fund raising? Is this something that could be done and can you be involved in setting this up?

Teacup40 · 23/07/2025 12:03

MidnightPatrol · 23/07/2025 11:58

@fruitbrewhaha nurseries cannot charge additional fees as a condition of using the free hours - they can charge additional fees that are part of their usual pricing structure.

This means they can charge an administration fee, so long as it is to all pupils and not just to those who are claiming free hours.

They are well within their rights to charge the registration fee, so long as all parents are paying it. It is not against the law.

Most nurseries are private companies - you cannot expect them to operate in a way that isn’t profitable / incurs a loss.

Edited

Yes to be fair to them they did say they charge everyone this fee so its not just because I'm using the funded hours. I dont expect or want them to run at a loss I just wish they had explained this in the beginning instead of springing it on me.

OP posts:
Teacup40 · 23/07/2025 12:05

fruitbrewhaha · 23/07/2025 12:02

I think speak to them. Explain you have not been made aware of any charges until now. Is there anything that can be done? They are breaking the rules and while you understand why, it’s leaving you in a difficult position because you don’t have any spare money.

Is there a fund to cover these amounts for low income families? Is there any fund raising? Is this something that could be done and can you be involved in setting this up?

Yes I'll speak to them and see if anything be done, thank you.

OP posts:
TwoFeralKids · 23/07/2025 12:07

If he is three I would try a school nursery. Much cheaper.

TwoFeralKids · 23/07/2025 12:08

fruitbrewhaha · 23/07/2025 12:02

I think speak to them. Explain you have not been made aware of any charges until now. Is there anything that can be done? They are breaking the rules and while you understand why, it’s leaving you in a difficult position because you don’t have any spare money.

Is there a fund to cover these amounts for low income families? Is there any fund raising? Is this something that could be done and can you be involved in setting this up?

Do you qualify for UC? They can help.

TwoFeralKids · 23/07/2025 12:10

MidnightPatrol · 23/07/2025 10:26

Registration fees are completely normal for private nurseries OP.

It covers the administration of onboarding a new pupil usually - plus in your case the cost of tapestry (which they use for tracking and sharing info on development) and some uniform.

I had to pay a £2,000 deposit and a £150 registration fee for each of my children. All very normal round here.

You got fleeced. Never paid more than £25/50 for private preschool deposits.

Cantcalloutanythinghere · 23/07/2025 12:23

TwoFeralKids · 23/07/2025 12:07

If he is three I would try a school nursery. Much cheaper.

My DDs school pre school sessions run 9 - 12 and 12.30 to 3.30. So if you book them in for a day you pay £2 per day for lunch time cover, and you send in a packed lunch. So £10 per week. They then ask for 'voluntary contributions' of £10 per half term for baking and forest school. If you do not pay these fees you recieve reminders. Plus 'voluntary contributions' to any school trips of around £25.00. I thought school would work out cheaper but when you then factor in the £2 for this charity day or that, the contributions asked for for this tombola and that it probably works out more expensive. I think because schools are struggling they charge much more now in extras than they did when my eldest went to pre school.

TwoFeralKids · 23/07/2025 12:26

Cantcalloutanythinghere · 23/07/2025 12:23

My DDs school pre school sessions run 9 - 12 and 12.30 to 3.30. So if you book them in for a day you pay £2 per day for lunch time cover, and you send in a packed lunch. So £10 per week. They then ask for 'voluntary contributions' of £10 per half term for baking and forest school. If you do not pay these fees you recieve reminders. Plus 'voluntary contributions' to any school trips of around £25.00. I thought school would work out cheaper but when you then factor in the £2 for this charity day or that, the contributions asked for for this tombola and that it probably works out more expensive. I think because schools are struggling they charge much more now in extras than they did when my eldest went to pre school.

Edited

The one my son is going to it is £4 a day. £1.50 for school lunch and £2.50 for lunchtime cover. There are morning, afternoon and all day sessions. Nothing else. I appreciate not all schools are like this.

Teacup40 · 23/07/2025 12:32

fruitbrewhaha · 23/07/2025 12:11

For those stating the nursery is allowed to make these charges the legislation is here.

https://www.gov.uk/government/publications/early-education-and-childcare--2/early-education-and-childcare-effective-from-1-april-2025

Section A1.32 onwards. It’s very clear.

Thank you for that, that's really helpful!

OP posts:
Fupoffyagrasshole · 23/07/2025 12:32

it has to be optional!

however in the nursery my daughter goes to not a single other child brings a packed lunch and there are all sorts of wonderful outings and teachers that come in to do activities - these need to be paid for! if i opted out the nursery experience would be crap and she'd be left out so I just pay it - ends up around 150 a month top up for the "free hours" 😑

also i only actually get 22 hours because my nursery is open all year and the funding paid 38 weeks - no option to go term time only