Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To feel like some reasonable adjustments are actually unreasonable

308 replies

Tiredjusttired · 13/07/2025 20:10

Fully prepared to get flamed here, but please hear me out.

The small team I work in has an increasingly large proportion of people receiving workplace adjustments for disabilities such as ADHD, stomach issues, MS, depression, heart problems. The adjustments typically involve less workload, more time to complete tasks, less responsibility, less travel, priority for desk based tasks (while being paid the same as those with full responsibility and workload obligations).

My problem is that it means there is no capacity for the rest of us to catch a breath, undertake shadowing for professional development, or do general CPD, since the overall team workload has remained the same. I keep telling myself it is right my employer makes these adjustments, but it just feels so unfair. I’ve had to work so much of today to keep up with the workload. The ones without reasonable adjustments have to pick up the slack.

Does anyone else feel similarly? I guess I can take comfort in the fact my employer will hear me out when or if I have health issues myself, although the policy for menopause/pregnancy is very frugal. Currently, it seems a bit two-tier .

OP posts:
ButterCrackers · 14/07/2025 15:45

coffeeandmycats · 14/07/2025 13:27

yeh it sucks for everyone involved but legally disability trumps their rights in law

Ah some are more equal than others. Anyhow that mother leaving would be another employers gain.

Fundayout2025 · 14/07/2025 15:46

coffeeandmycats · 14/07/2025 15:37

Actually, employers taking action like that after someone discloses a disability can land themselves in serious legal trouble. If they try to get rid of someone within the first two years just because they've requested reasonable adjustments, that can still count as disability discrimination, which is unlawful under the Equality Act 2010.
Even though employees don't have full unfair dismissal protection until two years of service, discrimination claims don't have that time limit they can be brought from day one. So if an employer sacks someone or starts treating them less favourably after a disclosure, they’re opening themselves up to a potentially very costly tribunal pay out.
Also, there's no legal requirement to disclose a disability at the application or interview stage, even if asked. That information is personal, and the law protects someone’s right to keep it private until they’re ready to share it usually when they actually need adjustments in place.
So no, it’s not dishonest or untrustworthy to wait until day one to disclose. It’s self-protection, and it’s legally allowed. If trust is broken, it’s usually on the employer's side when they don’t handle disclosures properly.

No they can't get rid of them for that but can do for pretty much anything else.

dizzydizzydizzy · 14/07/2025 15:46

OP, adjustments that involve significant increases in workload to others do not count as reasonable adjustments.

You need to speak to your manager.

nearlylovemyusername · 14/07/2025 15:47

coffeeandmycats · 14/07/2025 14:53

I get why it might feel like a big ask, especially with NHS budgets being tight. But yes, if travel is an essential part of the role and someone can't do it safely due to a disability, then paying for taxis or alternative transport can absolutely be a reasonable adjustment under the Equality Act. It’s not about whether it feels like a good use of money it’s a legal obligation to remove barriers so that disabled staff can do their jobs.
Reasonable adjustments aren’t optional, and sometimes they do cost money that’s just part of the cost of being an employer. It’s no different from spending on equipment, uniforms, or training. If the adjustment allows the person to keep doing the core parts of their job, then the employer (in this case the NHS) is expected to cover it, as long as it’s not disproportionately expensive relative to the organisation's size and resources and the NHS clearly has far more resources than most employers.
Also, Access to Work can sometimes help cover travel costs like taxis, especially for public sector workers. So the NHS might not even have to pay the full cost in every case, but they do have to make sure the adjustment happens.
At the end of the day, it's about keeping skilled people in work, and that benefits patients too.

Most employers are unable to cover these costs to enable disabled people working for them in roles these people want. It would be great if they could, but they mostly can't.

It just doesn't make any sense to employ a person in a role they can't do permanently. I accept that some very shor-term adjustments might work, but if it's perm disability.

A person in a wheelchair can't be a bricklayer, no matter how much they might want it. They might be a top IT, lawyer, accountant, etc etc, but not a bricklayer. To force a building company to make adjustments for them is unreasonable.

Equally, a person who gets overwhelmed by working with people, and sick people at
this, probably shouldn't be a nurse. They can be a brilliant accountant or do many other roles.

To get a project manager who gets anxiety over deadlines, then move them to an admin role and still pay the project manager's salary is not a reasonable adjustment.

People need to get real.

WorkNightmares · 14/07/2025 15:47

Tiredjusttired · 14/07/2025 15:21

One could argue that is exactly the sort of thing PIP is for, to help bridge the gap where part time working is required?

PIP is intended to help with care costs and costs of equipment needed due to disability. It is not intended as an income replacement (although it is often used in that way).

With the criteria for claiming PIP tightening, and it being the new basis for Universal Credit recognising limited capacity to work, this is going to get worse.

There really needs to be some consideration of disabled people who cannot work full time, even if they don't meet the new high threshold for PIP. Some kind of benefit top-up.

coffeeandmycats · 14/07/2025 15:47

IwasDueANameChange · 14/07/2025 15:33

Your manager could have hired a part time staff to reduce workload

What happens when all the employers go bust? Many companies are making wafer thin profits already. My employer made a loss last year. They literally can't afford this.

If a company genuinely can’t afford an adjustment, then no it might not be considered reasonable. The law takes into account what the business can actually manage. But that doesn’t mean nothing can be done. A lot of adjustments don’t cost anything like changing someone’s duties a bit. For example, if someone struggles with client-facing work, maybe they could do more admin or behind-the-scenes stuff, and someone else takes on more of the public-facing role.
It’s about being flexible and looking at all the options, not just saying no. Employers are expected to explore all reasonable alternatives before deciding something isn’t doable.

the difficulty is as I said before that for companies it is safer to redistribute work to other employees than sack the disabled employee, as a company without much money cannot afford to fight at an employment tribunal, as in general fees for disability discrimination are not recoverable even if you win.

coffeeandmycats · 14/07/2025 15:52

This kind of thinking is exactly why so many disabled people end up pushed out of work unnecessarily. No one is saying a wheelchair user must be hired to lay bricks or that someone should be paid for work they’re not doing. But the Equality Act makes it clear: if someone can still do the core functions of a role with adjustments, then those adjustments must be seriously explored even if they’re long-term.
And on the pay point you're wrong to assume that keeping someone on their original salary after a role change is automatically unreasonable. There are real tribunal cases where judges have ruled that it is a lawful and reasonable adjustment to maintain someone’s pay after moving them into a lower-paid role due to disability. For example, in Powell v G4S, the court found that keeping a disabled worker’s higher salary in a new, less demanding job was justified. So it’s not about opinions it’s about what the law actually says. People don’t need to "get real" they need to get with the law.
Adjustments aren’t about handouts or wishful thinking they’re about removing unnecessary barriers and making work accessible. That might mean shifting duties, rethinking how tasks are done, or yes, helping with transport or workload in some cases. Employers don’t have to say yes to everything, but they are legally required to consider all reasonable options especially in large organisations like the NHS, where these kinds of changes are often very doable.
Saying someone “probably shouldn’t be a nurse” just because they struggle with one aspect of the job ignores the fact that most roles involve a mix of tasks, and people often excel in some areas while needing support in others. That’s why reasonable adjustments exist to keep skilled people in work, where they belong.

coffeeandmycats · 14/07/2025 15:53

dizzydizzydizzy · 14/07/2025 15:46

OP, adjustments that involve significant increases in workload to others do not count as reasonable adjustments.

You need to speak to your manager.

That’s not quite right. The law doesn’t say an adjustment stops being reasonable just because it causes some extra work for colleagues. Reasonable adjustments can involve some redistribution of tasks or changes to how the team works that alone doesn’t make them unlawful or invalid.
What matters is whether the impact on the business or team is disproportionate. That’s a higher threshold than just “this is inconvenient” or “someone else has to do more.” The employer has to weigh up all the circumstances including the size of the business, available resources, and how essential the adjustment is to removing a disadvantage for the disabled person.
Plenty of Employment Tribunal cases have upheld adjustments that caused some extra workload for others. It’s the employer’s job to manage those impacts, not to deny someone their legal rights to access work equally. So no added workload alone doesn't automatically make an adjustment unreasonable.

coffeeandmycats · 14/07/2025 15:53

As people can probably tell disability rights are something I feel strongly about!

HerNeighbourTotoro · 14/07/2025 15:54

NeedAnyHelpWithThatPaperBag · 13/07/2025 20:26

😩so now your workload needs some reasonable adjustments to compensate for others reasonable adjustments. How did society used to manage...

Not the "in good ol days we nanaged" bs...
Wet didn't manage it in the past, people who needed adjustments didn't get them and were out of work. Now the subsequent governments want them to contribute and to work, as it's a right for people with disabilities to have the necessary adjustments.

coffeeandmycats · 14/07/2025 15:57

HerNeighbourTotoro · 14/07/2025 15:54

Not the "in good ol days we nanaged" bs...
Wet didn't manage it in the past, people who needed adjustments didn't get them and were out of work. Now the subsequent governments want them to contribute and to work, as it's a right for people with disabilities to have the necessary adjustments.

Right on! Companies need to understand that hiring people means accepting that some support might be needed and that’s just part of doing business in a fair society. If they don’t want to step up, then honestly, I hope the long arm of the law reaches deep into their pockets and the tribunals hand out pay outs like confetti. Nothing reminds a company to do the right thing like a nice, expensive wake-up call.

TheOriginalEmu · 14/07/2025 15:57

nearlylovemyusername · 14/07/2025 15:47

Most employers are unable to cover these costs to enable disabled people working for them in roles these people want. It would be great if they could, but they mostly can't.

It just doesn't make any sense to employ a person in a role they can't do permanently. I accept that some very shor-term adjustments might work, but if it's perm disability.

A person in a wheelchair can't be a bricklayer, no matter how much they might want it. They might be a top IT, lawyer, accountant, etc etc, but not a bricklayer. To force a building company to make adjustments for them is unreasonable.

Equally, a person who gets overwhelmed by working with people, and sick people at
this, probably shouldn't be a nurse. They can be a brilliant accountant or do many other roles.

To get a project manager who gets anxiety over deadlines, then move them to an admin role and still pay the project manager's salary is not a reasonable adjustment.

People need to get real.

  1. wheelchair user, not person in a wheelchair.
  2. Many wheelchair users can lay bricks.
coffeeandmycats · 14/07/2025 15:59

TheOriginalEmu · 14/07/2025 15:57

  1. wheelchair user, not person in a wheelchair.
  2. Many wheelchair users can lay bricks.

I feel like people pick up extreme examples for their arguments, obviously we aren't going to have blind pilots, but why can't someone in a wheelchair lay bricks?

HerNeighbourTotoro · 14/07/2025 16:01

nearlylovemyusername · 14/07/2025 15:47

Most employers are unable to cover these costs to enable disabled people working for them in roles these people want. It would be great if they could, but they mostly can't.

It just doesn't make any sense to employ a person in a role they can't do permanently. I accept that some very shor-term adjustments might work, but if it's perm disability.

A person in a wheelchair can't be a bricklayer, no matter how much they might want it. They might be a top IT, lawyer, accountant, etc etc, but not a bricklayer. To force a building company to make adjustments for them is unreasonable.

Equally, a person who gets overwhelmed by working with people, and sick people at
this, probably shouldn't be a nurse. They can be a brilliant accountant or do many other roles.

To get a project manager who gets anxiety over deadlines, then move them to an admin role and still pay the project manager's salary is not a reasonable adjustment.

People need to get real.

You totally missed the point of what reasonable adjustments are and I hope you are not and never stop be in a position of responsibility over others. The other option for you is to become disabled and try to work, and tell us in some years time how it worked out.

HerNeighbourTotoro · 14/07/2025 16:01

Edited as replied twice

coffeeandmycats · 14/07/2025 16:03

HerNeighbourTotoro · 14/07/2025 16:01

You totally missed the point of what reasonable adjustments are and I hope you are not and never stop be in a position of responsibility over others. The other option for you is to become disabled and try to work, and tell us in some years time how it worked out.

I think sometimes those lucky enough to not have disabilities find it hard to put themselves in other peoples shoes.

LadyKenya · 14/07/2025 16:11

coffeeandmycats · 14/07/2025 16:03

I think sometimes those lucky enough to not have disabilities find it hard to put themselves in other peoples shoes.

Of course, the same could be said for lots of other things. That is why it is important to listen to people who are living with disabilities, who can see things from a different perspective.

coffeeandmycats · 14/07/2025 16:13

LadyKenya · 14/07/2025 16:11

Of course, the same could be said for lots of other things. That is why it is important to listen to people who are living with disabilities, who can see things from a different perspective.

it's a fine balance I guess, businesses are struggling lately and don't want to make adjustments but I guess if they don't want to work within the remit of the law they shouldn't be business owners.

nearlylovemyusername · 14/07/2025 16:27

HerNeighbourTotoro · 14/07/2025 16:01

You totally missed the point of what reasonable adjustments are and I hope you are not and never stop be in a position of responsibility over others. The other option for you is to become disabled and try to work, and tell us in some years time how it worked out.

I'm now retired but I had both - managed a very large team (and quite a few of them became my life long friends eventually) and grafted more than 30 years with significant disability.

Arran2024 · 14/07/2025 16:30

Companies may make reasonable adjustments for existing staff, but how likely are they to employ people knowing about their disabilities and the adjustments that will be needed?

In my experience they won't. The gov is removing PIP from lots of people and telling them to get jobs but the jobs dont exist. And part of the reason is the unwillingness of employers to take them on.

Jimmyneutronsforehead · 14/07/2025 16:31

Tiredjusttired · 14/07/2025 15:21

One could argue that is exactly the sort of thing PIP is for, to help bridge the gap where part time working is required?

Pip is not an out of work benefit or to cover the gap in payments. It's to support independence.

In some cases it is used for this because employers cannot accomodate reasonable adjustments but it isn't the purpose of PIP, no.

Comefromaway · 14/07/2025 16:36

coffeeandmycats · 14/07/2025 16:13

it's a fine balance I guess, businesses are struggling lately and don't want to make adjustments but I guess if they don't want to work within the remit of the law they shouldn't be business owners.

There are a lot of business owners at the moment who are questioning whether they want to still be business owners. My bosses included.

reasonable adjustments are fine thing but ultimately people are employed to do a job.

coffeeandmycats · 14/07/2025 16:40

Arran2024 · 14/07/2025 16:30

Companies may make reasonable adjustments for existing staff, but how likely are they to employ people knowing about their disabilities and the adjustments that will be needed?

In my experience they won't. The gov is removing PIP from lots of people and telling them to get jobs but the jobs dont exist. And part of the reason is the unwillingness of employers to take them on.

This is why I am a big advocate for not disclosing your disability until your first day at work, springing it on them will prevent staff with disabilities from being discriminated against during the hiring process.

coffeeandmycats · 14/07/2025 16:40

Comefromaway · 14/07/2025 16:36

There are a lot of business owners at the moment who are questioning whether they want to still be business owners. My bosses included.

reasonable adjustments are fine thing but ultimately people are employed to do a job.

yes that is true, and to be fair those business owners who don't want to comply with the law should either sell their business or wind it down

coffeeandmycats · 14/07/2025 16:41

nearlylovemyusername · 14/07/2025 16:27

I'm now retired but I had both - managed a very large team (and quite a few of them became my life long friends eventually) and grafted more than 30 years with significant disability.

Did you ask for adjustments for you job due to your disabilities?