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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be a bit cross with the cleaner?

100 replies

Standbyeknee · 03/07/2025 18:47

My wonderful cleaner, who’s been with me for years, is great at taking initiative, but sometimes it backfires. Today, she unpacked and set up a household item from an opened Amazon package, tossed the box, and I realised too late it was actually for a friend (a gift for her husband) who wanted it left in the box and unassembled. She’d had it delivered to my house so he didn’t see it.

I’d mistakenly opened it, thinking it was mine. I said to the cleaner that I must’ve ordered it without realising it. It is something I’d been in the market for and I can be forgetful!

I did NOT ask her to unbox and construct it.

Then my friend asked me if it had arrived and I realised…..

My friend is understandably upset, and I’ve offered to replace it, but it’s expensive. I love my cleaner and know she meant well, but I’m a bit frustrated by the situation.

OP posts:
VehicleTracker77 · 03/07/2025 20:39

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

katepilar · 03/07/2025 20:40

Dangermoo · 03/07/2025 18:58

You should be frustrated with yourself for not checking the package, before opening. You must have been expecting it to hold for your friend.

Edited

That has nothing to do with what the cleaner did.

Troubleclef · 03/07/2025 20:40

Beyondburnout · 03/07/2025 19:56

Friend takes item assembled no biggie.

This. What a big fuss your friend is making. You were doing her a favour.

katepilar · 03/07/2025 20:46

alexalisten · 03/07/2025 20:22

Why doesnt your friend want it assembled id be thrilled if someone saved me the time of putting something together

I would absolutely hate it if someone assembled my stuff.

HunnyPot · 03/07/2025 20:46

Loafbeginsat60 · 03/07/2025 20:37

Maybe it's a sex toy

Sex swing or Real Doll is my bet.

Flyswats · 03/07/2025 20:48

I'd say this was almost entirely your fault.

theunbreakablecleopatrajones · 03/07/2025 20:48

Well you told her it was yours but you’d forgotten about it. It sounds like if it had been yours you wouldn’t have minded her assembling it, if she’s been with you for years and felt comfortable to do that.

So I think this one’s on you. But for sure you can tell her to leave any flat pack action to you in future.

Beautifulspringsunshine · 03/07/2025 20:51

thistimelastweek · 03/07/2025 19:26

Sounds like an episode of Miranda.

Such fun 🤩

katepilar · 03/07/2025 20:51

In my view this is not being helpful but crossing the boundary. Even if the cleaner knew you hate assebling stuff she shouldnt do so without you asking her to do so.

I hate when people want to be helpful but wont accept I am saying I dont want any help.

Marble10 · 03/07/2025 20:51

You were thinking about buying one anyway & possibly crossed your mind you had in fact brought it … so you keep that one and reorder one for your friends DH.
don’t think the excuse that it is expensive will fly because you thought you had ordered it anyway 🤷‍♀️

I get her DH would want whatever it is boxed. I’d think it was a second hand item if it came unboxed and assembled which would put me off for a gift

katepilar · 03/07/2025 20:55

KilkennyCats · 03/07/2025 20:29

Why was it so crucial that your fried’s dh assemble it himself?
She overstepped, but she’s saved him a job…

Some people like assembling stuff. Or handle their own stuff themselves. Do it their way /make sure its done properly.

AnnoyedAsAllHeck · 03/07/2025 20:55

Standbyeknee · 03/07/2025 19:43

Yes, that’s what I’ll do. And hope I can get another before my friend’s husband’s birthday for him.

You do know that you are driving the readers of your thread a bit crazy by not telling us what it is. It wouldn't be outing, unless you then invite us all over for a BBQ or something.

dogcatkitten · 03/07/2025 20:57

Is the cleaner paid by the hour? If so she wasted a load of paid for time not cleaning. What is she not supposed to do if this is within her remit? Sounds a strange job description.

katepilar · 03/07/2025 21:00

Do you usually ask your cleaner to unbox and assemble delivered items?

When I worked as a live-in help I would never dream of touching anything like that. Perhaps if my bosses repeatedly asked me for such help, I would ask if they want me to assemble it but not otherwise.

SummerFrog25 · 03/07/2025 21:03

FrodoBiggins · 03/07/2025 19:09

I'm so intrigued about what item can be assembled by a cleaner presumably quite quickly and then never disassembled. Lego death star? A jigsaw she somehow had time to frame and lacquer?

Coffee machine.

mine would have fit the OP's description.

@Standbyeknee

it's not an arrangement that would suit me, but as it suits you & her then 🤷🏻‍♀️

I still don't think she should have assembled it though as you may have wanted to return it.

i think regarding your friend though. You really have fucked up (& that's on you, not the cleaner) personally if I had the money to do it, I'd have just ordered a replacement fir my friend & either kept the first one or set about finding the best way to sell it.

are you ok though?? It's a pretty major thing to just forget??

Cucy · 03/07/2025 21:05

JaneEyre40 · 03/07/2025 20:28

It was open already 🙄

OP says she unboxed it and the friend said she wanted it to remain in the box - she took it out of the package.

Its rude ti open up someone else’s box and take something out without asking.

SummerFrog25 · 03/07/2025 21:05

katepilar · 03/07/2025 20:51

In my view this is not being helpful but crossing the boundary. Even if the cleaner knew you hate assebling stuff she shouldnt do so without you asking her to do so.

I hate when people want to be helpful but wont accept I am saying I dont want any help.

But you're not the OP & SHE hasn't said she doesn't want any help. In fact she seems very happy with their usual arrangement (I wouldn't be either!!)

andweallsingalong · 03/07/2025 21:06

Nice to see I'm not the only person who loves assembling stuff. Always thought I was weird!

Feels 50/50 cleaner should have asked, but if she often takes the initiative and is thanked...

tommyhoundmum · 03/07/2025 21:12

Standbyeknee · 03/07/2025 19:01

She addressed it to me, rather than to her! And I do order stuff regularly so I thought it was mine. The actual packaging within the Amazon box was quite fancy, rather than being clear what was inside, hence I opened the box within.

I was quite confused but had to get off to work. I mentioned to my cleaner that I must’ve ordered it months back without remembering.

Definitely my fault for not putting two and two together immediately though. I did know my friend was ordering it but totally blanked in my rush to get to work,

Just take it apart and wrap in some nice paper

SummerFrog25 · 03/07/2025 21:13

alexalisten · 03/07/2025 20:22

Why doesnt your friend want it assembled id be thrilled if someone saved me the time of putting something together

I wouldn't! Like my Coffee machine. I enjoy the unboxing, making sure everything is there & in good order, knowing it was done properly so that if there are any issues I know exactly what was done to assemble it etc.

we!re all different & the friend knows her DH would prefer it in its original packaging, not assembled 🤷🏻‍♀️

Left · 03/07/2025 21:15

My money is on sea monkeys.

SummerFrog25 · 03/07/2025 21:16

KilkennyCats · 03/07/2025 20:29

Why was it so crucial that your fried’s dh assemble it himself?
She overstepped, but she’s saved him a job…

She hasn't 'saved him a job' if like many of us we don't want someone else fiddling with out parcel/gift & want to assemble it ourselves

DiscoBob · 03/07/2025 21:18

Unless it was Lego or something I don't see why it needs replacing just because someone assembled it? Surely that's just making it easier in a way? Is it too big to easily transport in a car once assembled?

Either way it's no your cleaner's fault. The box wasn't addressed to you so you shouldn't have opened it. Has she assembled stuff in a similar way before, and it was met with approval?

Make it work with your friend but don't involve the cleaner or mention her any further.

SummerFrog25 · 03/07/2025 21:19

katepilar · 03/07/2025 20:40

That has nothing to do with what the cleaner did.

Of course it does. The OP would have said this parcel is for a friend then NOT oh I'd forgotten I'd bought this.

JustASmallBear · 03/07/2025 21:22

Standbyeknee · 03/07/2025 19:10

I’m not sure she’s ever taken quite so much “initiative” before but she definitely does things to be proactive. I just happened to open the box while she was there and comment that I didn’t remember ordering it.

But yes it probably is on me.

Yeah, I think it probably is. All she knew was that you'd forgotten ordering it, so not her fault at all, really.

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