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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To refuse to provide bank statement to my work to prove I was in the office

977 replies

HanExplorer · 26/06/2025 09:07

I’ve found myself in a very unusual situation and am standing firm so far despite pressure.

I work in a hybrid role with a requirement to attend our office twice a week, this is measured monthly based on card swipe data. On one of the days in May, I forgot my pass so was issued a temporary one to use that day.

Earlier this month my manager flagged I was showing a day short for office attendance in May and said I’d need to make up a further day in June. I looked at the dates they had on record and quickly realised the missing one was when I had the temporary pass so that obviously hadn’t registered on the system.

I explained this to my manager and she still maintained I’d need to attend an extra day to balance the totals on the system as there ‘wasn’t any record of me attending’.

I realised I’d spent money in the on site restaurant that day and there’d be a record on my bank showing the company name. I screenshotted this on my phone, cropped it so you could see the date and sent it to my manager.

She has checked with her manager and told me that I need to provide a copy of a bank statement which shows my name and the transaction - that would of course also show all my other activity!!

This has been dragging on and I’m standing firm so far, but I’ve had a call booked in with my manager and her manager for tomorrow and I’m wary of what they are going to say.

My office is over an hours train journey each way so not a case of driving 5 minutes down the road to work a further day - regardless, I don’t feel I should do out of principle.

OP posts:
sandyhappypeople · 27/06/2025 13:13

Rosscameasdoody · 27/06/2025 12:12

It’s not reasonable to fail to keep temporary pass details for long enough to verify attendance for pay and hours worked if you’re allowing employees to use them. What you’re saying is that if you are issued a temporary pass it’s fine for the employer not to keep a record of it beyond a certain date and it’s tough if the employee can’t prove they were onsite for pay purposes ? And what of the work OP actually did that day ? Are they paying her for that or expecting her to just work for nothing that day because she can’t prove she was in the office doing it and not working from home ?

And the firefighter point is ridiculous. It’s not a question of firefighters asking people names. There are evacuation procedures in place and head counts to make sure everyone has left the building. If they’re not aware OP is in the building, then they won’t be surprised she doesn’t appear on the head count.

If company policy is that employees need evidence that they were in the office at prescribed times, then it’s on the company to make sure that evidence appears and stays on their systems for long enough for them to verify for their records. Otherwise what is the point of providing temporary passes ? And what happens if an employee can’t verify they were in the office ? Are they not paid for the day’s work because they are deemed not to be in the right place when they carried it out ? The failure for OP’s whereabouts to be verified is on the employer, not OP.

Edited

You're assuming a lot about OPs employer here, maybe their policy is to not issue temporary passes and if you don't have your pass you can't enter the building, she could have asked whoever issues the passes directly and they took pity on her and gave her a visitor pass to use and let her through without signing in.

Or maybe they are allowed to issue temporary passes, but they don't have a log separately of those and just record them in a visitor sign in book which OP obviously failed to sign.

It doesn't mean they didn't know she was in the building, or who or where she was, but there are reasons it may not have been officially recorded and the most obvious one is that OP should never have had been issued a temporary pass in the first place, and if she did she should have signed in as a visitor, which she obviously didn't do.

If OP had her pass none of this would have happened so she should be willing to give the proof they need instead of digging her heels in over a problem that she has caused.

MJQs · 27/06/2025 13:16

Glad common sense has prevailed @HanExplorer !

I would love to see your manager's face when they are told they have overstepped

thepariscrimefiles · 27/06/2025 13:17

HanExplorer · 27/06/2025 13:10

I’ve spoken with my Union rep and the matter is closed. For those who are interested:

-The hybrid policy was jointly signed off by the Union and nowhere in this did it state employees should be asked to provide personal information such as bank statements to prove attendance. My manager and their own manager have gone ‘rogue’ in asking for this.

-The policy confirms the adherence to the required office days is to be measured via pass swipe data. The company have a blind spot here with temporary passes which the Union will demand is addressed urgently.

-The rep pointed out my exemplary record of 100% adherence to this policy historically, and that a common sense approach should have been applied - they even cited that this would have been a PR disaster had it got out.

I won’t be too smug - apologies to the anti WFH brigade who will no doubt be disappointed by this victory for common sense. You know what, you could always search for roles which are hybrid/WFH - you might get even more time to post nonsense on MN 😉

Anyway, 3 hours to go and then I can crack open a bottle of wine to toast my fan club on here!

Edited

Haha! That's brilliant! How did your manager react?

Mumlaplomb · 27/06/2025 13:17

Glad to hear it OP, awful behaviour from your managers.

HanExplorer · 27/06/2025 13:18

thepariscrimefiles · 27/06/2025 13:17

Haha! That's brilliant! How did your manager react?

No idea yet! But the meeting invite was cancelled without a comment which speaks volumes 😂

OP posts:
Ace56 · 27/06/2025 13:23

HanExplorer · 26/06/2025 10:35

I am not comfortable using systems to redact my statement (which is paperless), my DP works in a cyber type role and has told me these programs are not fool proof. Frankly, there’s enough of a ‘big brother’ culture in this country, worse since the pandemic and going along with this sort of nonsense plays right into it.

I have asked re. a record of my temporary pass and been told no record is kept - I have my employer number and they viewed my photo on the system to verify and handed the pass over without recording anything.

I was given the highest possible award for my performance review in April so definitely not a managing out attempt, but an employer who have lost touch with reality.

Why don’t you print out a copy of your statement and manually redact it using a marker pen? Then take a photo and send it to your boss.

I think you’re being a bit precious but on the other hand your company sounds dreadful.

nomas · 27/06/2025 13:24

I think it’s good they have backed down OP, but you were disingenuous to us pretending that you couldn’t print a bank statement and black out the other transactions, your account number etc.

If you had said that you didn’t think you should have to do that, you would have had a better response.

You started a thread asking for advice and then got angry at the advice. Poor form.

40YearOldDad · 27/06/2025 13:32

Frozo · 27/06/2025 13:08

Google how long CCTV footage is usually retained for. It’s very unusual for it not to be overwritten within a few weeks. There probably isn’t any footage to review at this point.

Why Google, when each company should have its own policy? The smaller the company, the smaller the time scale usually. My home CCTV has a longer retention period of 30 days with a 512 GB hard drive and four HD cams

Now, if the company had said, We would check, but the retention period has lapsed, then that's a different story, but they didn't; they tried to force the OP's hand with a lie.

Pipsquiggle · 27/06/2025 13:34

Well done @HanExplorer . Common sense has prevailed

The way your company asked you to provide your own highly personal data because of failings in their process was out of order.

TerribleGardener · 27/06/2025 13:37

Hooray! Victory for common sense but Id be looking for a new role if I were you, you manager's behaviour is not normal or reasonable and I'd really struggle to work for someone who had that little trust in me.

Shesafancyflapjack · 27/06/2025 13:39

It’s not unreasonable to request proof the statement is hers and not a colleagues. It smacks of deflection and pettiness to not work with them to resolve this, you provided a screenshot, they want indisputable evidence in the form of a redacted full statement, so provide it and challenge toxicity and breaches of employment law going forward? This is not the hill to die on.

TheSwarm · 27/06/2025 13:40

Shesafancyflapjack · 27/06/2025 13:39

It’s not unreasonable to request proof the statement is hers and not a colleagues. It smacks of deflection and pettiness to not work with them to resolve this, you provided a screenshot, they want indisputable evidence in the form of a redacted full statement, so provide it and challenge toxicity and breaches of employment law going forward? This is not the hill to die on.

And yet the company has admitted they were wrong to ask.

TheSwarm · 27/06/2025 13:42

Frozo · 27/06/2025 13:06

How does asking you to read the fact that your point has been answered a dozen times already mean I don’t like being disagreed with? 😂😂

The fact that it was answered several times showed I’m fine with that. I just don’t like needlessly repeating myself because you haven’t read the thread.

So what if a point has been answered a dozen times? People disagreed with those answers. They are allowed to. If you don't like people doing that, then click away.

TerribleGardener · 27/06/2025 13:44

@Shesafancyflapjack Sorry disagree. The OP has fully complied with the 2 day pw policy apart from one day when she was there but forgot her pass. She has a great performance record, clearly a valued employee. There was simply zero need to ask for any evidence at all.

Frozo · 27/06/2025 13:47

TheSwarm · 27/06/2025 13:42

So what if a point has been answered a dozen times? People disagreed with those answers. They are allowed to. If you don't like people doing that, then click away.

You didn’t say you disagreed with the answer, or explain why. You repeated the same question already asked.

It’s not something you can disagree with either, it wasn’t an opinion.

Arran2024 · 27/06/2025 14:28

MrsBennetsPoorNerves · 27/06/2025 09:22

Your workplace sounds awful. If this is a one-off, and not part of a wider pattern, any reasonable manager would accept your explanation and take it on trust.

Having said that, in your situation, I would probably suck it up and either work the extra day in the office or provide a redacted bank statement.

And I would also be looking for another job.

You are saying that some staff are trustworthy and others aren't, and it can be left to a manager to decide which applies? That would be crazy - companies have across-the-board policies to ensure that managers can't use favouritism or prejudice with staff. Imagine if the manager let his mate off but went hard on a new recruit or someone from an ethnic minority? There has to be a single system that applies to everyone.

Angels1111 · 27/06/2025 14:49

HanExplorer · 27/06/2025 13:10

I’ve spoken with my Union rep and the matter is closed. For those who are interested:

-The hybrid policy was jointly signed off by the Union and nowhere in this did it state employees should be asked to provide personal information such as bank statements to prove attendance. My manager and their own manager have gone ‘rogue’ in asking for this.

-The policy confirms the adherence to the required office days is to be measured via pass swipe data. The company have a blind spot here with temporary passes which the Union will demand is addressed urgently.

-The rep pointed out my exemplary record of 100% adherence to this policy historically, and that a common sense approach should have been applied - they even cited that this would have been a PR disaster had it got out.

I won’t be too smug - apologies to the anti WFH brigade who will no doubt be disappointed by this victory for common sense. You know what, you could always search for roles which are hybrid/WFH - you might get even more time to post nonsense on MN 😉

Anyway, 3 hours to go and then I can crack open a bottle of wine to toast my fan club on here!

Edited

Great!
I didn't see much "anti WFH" posts on here though, just a lot of "why can't you provide the statement and cover up the bits that you don't want them to see" which you still haven't answered 🤣
Anywho, doesn't matter now

BIossomtoes · 27/06/2025 14:57

Rosscameasdoody · 27/06/2025 12:37

The fact that they issue temporary passes would seem to suggest otherwise.

Presumably temporary passes are intended for use by visitors and temporary staff.

catlover123456789 · 27/06/2025 14:58

I am kind of sad there wasn't a Line-of-duty type investigation, where you pulled out phone GPS and cellphone tower information to prove your location, and a surprise star witness turned up, and then it all went rogue.....
Seriously though, I am glad common sense eventually prevailed.

Handbagcuriosity · 27/06/2025 15:00

Great outcome OP, common sense prevails!

KimberleyClark · 27/06/2025 15:00

Glad all is sorted OP.

Tiredandtiredagain · 27/06/2025 15:00

HanExplorer · 27/06/2025 13:10

I’ve spoken with my Union rep and the matter is closed. For those who are interested:

-The hybrid policy was jointly signed off by the Union and nowhere in this did it state employees should be asked to provide personal information such as bank statements to prove attendance. My manager and their own manager have gone ‘rogue’ in asking for this.

-The policy confirms the adherence to the required office days is to be measured via pass swipe data. The company have a blind spot here with temporary passes which the Union will demand is addressed urgently.

-The rep pointed out my exemplary record of 100% adherence to this policy historically, and that a common sense approach should have been applied - they even cited that this would have been a PR disaster had it got out.

I won’t be too smug - apologies to the anti WFH brigade who will no doubt be disappointed by this victory for common sense. You know what, you could always search for roles which are hybrid/WFH - you might get even more time to post nonsense on MN 😉

Anyway, 3 hours to go and then I can crack open a bottle of wine to toast my fan club on here!

Edited

Thank fuck it was a victory for you! If you’re that snippy and snarky after a victory, imagine if you’d “lost”.

I’m sure the rest of your household will be much relieved for a peaceful weekend.

Glad to see the hybrid works for you and as you say gives you time to post nonsense in MN.

Lighteningstrikes · 27/06/2025 15:05

Well done to you 👏

The world is full of time wasting idiots (that get paid far too much).

Codlingmoths · 27/06/2025 15:15

Tiredandtiredagain · 27/06/2025 15:00

Thank fuck it was a victory for you! If you’re that snippy and snarky after a victory, imagine if you’d “lost”.

I’m sure the rest of your household will be much relieved for a peaceful weekend.

Glad to see the hybrid works for you and as you say gives you time to post nonsense in MN.

I’d be pretty damn sarky after all the tripe dealt out on this post, good on the op for standing up for herself.

BunnyLake · 27/06/2025 15:28

Glad you’ve got a good outcome and the company’s flaws in the system have been highlighted. I no longer work but why are people against wfh, I would have loved the opportunity to do that.

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