Holiday let does not allow dogs…

[ChristmasCameEarly]

…but it states twice on the booking that the owner stays there and does have a dog, that you cannot complain afterwards that there was ‘dog paraphernalia’ in the house?!

Aside from the fact that ‘paraphernalia’ is almost always applied sexually, if there’s clear warnings (including on the booking email!!!!) that the owner has a dog and so the property is not suited to those with dog allergies or sensitivity, surely if you have such allergies or someone you are bringing with you does then you would not book?!

YABU: they have a right to book.
YANBU: they are idiots and didn’t read the note properly.

Is it important? You can't please all, can you?

It really depends, OP.

You say you that it says twice on the booking that you have a dog stay in the house and that the booking email makes clear it isn't suitable for someone with a dog allergy. But, realistically, how clear is it? Do they have to scroll down the the tiny small-print? Does it say "[owner] and Rex spend lots of time in the property" but you're assuming that they know that Rex is a dog? And, respectfully, a booking email is after they've booked - it's a bit too late then to decide to outline vital information (plenty of people won't read that in detail until they need the info from it) because it shouldn't be saying anything new that would change your decision. Regardless, personal effects (including "dog paraphernalia" should be cleaned up and tidied away) so, aside from any allergy, they have a right to complain about that.

Without seeing the actual advert and the actual complaint, it's impossible to say who is being unreasonable here.

The op has a house which she lets out. She has a dog. She has made this clear in the description for anyone with allergies. A holidaymaker has complained there is a dog bowl etc in the house which she has stated in the advert.

Aha thank you. A non issue.

Paraphernalia is sexual? That’s news to me.

Your property, your rules! Ignore these guests they will always have something to complain about (I have a let and a dog and don’t allow guests with dogs)

@ConfusedSloth

In the description of the house (where it details rooms and appliances) the first line in it’s own paragraph reads:

Although this property is dog free, pleased be advised the owners have a dog which has full, unrestricted, access to the property.

Then it details the rest of the property. It makes reference to the fact, in the description of the upstairs areas, that the dog has access to those areas as well.

It also says it on the booking email, which is specific to the property. “Please note this property is dog free, but the owners do have a dog. If you did not realise this upon booking but cancel within X period, your deposit will be fully refunded.”

The bit on booking was added after someone failed to spot it int he description, then read it again a few weeks before their stay and apparently realised their mistake and tried to cancel several days before the final payment was due.

Lol at the OP mixing up paraphernalia and paraphilia.

Me too. I suggest that the OP should look it up in a trustworthy dictionary, whether paper or online.

It is a bit strange, i guess its in case other peoples dogs are destructive maybe? But to be honest I'm really more interested in why paraphernalia is sexual I personally have never heard if it used as a sexual reference, now I'm wondering if there is people with drawers of sex toys that they call their sex paraphernalia drawer.

I think perhaps use of the words ‘dog free’ in the listing may have confused the issue a bit. ‘Dog free’ suggests someone with pet allergies would be fine there.

I get it, you are telling people they cannot bring their dog but that a dog does stay at the property. Looks pretty clear to me. I am allergic to cats, if I saw that about cats, especially in the bedrooms - like you have said - I just wouldn't book it.

Your dog you obviously know and trust. You don't know what another dog is like so don't want the hassle I get it.

I wouldn't describe your property as "dog free", that's confusing. I would say that "while guests are not allowed bring pets, the owner has a dog that uses the property" or something along those lines.

Maybe I’m being stupid but I don’t understand how a property can be dog free if the owner’s dog has access to every part of it.

This is like the 8th post in two days that looks like a chat bot, the incomprehensible sentences, etc.

Examples such as 'applied sexually' are very reminiscent of AI errors.
On another thread, the sentence structure works similarly such as 'she will go robbery'.

These are not common, human typos.

No idea if MN are aware of it or not?

Op, I wouldn’t be booking your property because I don’t care for dogs on beds. Your house, your rules. So long as you have made it crystal clear in the description (No dogs permitted, but owner’s dog has run of the house) then I don’t see the problem. (TBH, I’m not entirely sure why you didn’t remove your dog “paraphernalia” for the duration of the let!)

Aaaaaaaaah!

Right, that makes sense now. Paraphilia being a kink, paraphernalia being stuff.

Two very different things, unless somone's paraphilia is a sexual appetite your paraphernalia.

If the T&Cs of the booking state NO DOGS, then it’s no dogs. Dogs are like children - many people love their own but have no interest in other peoples’. Also, the fact that the owners have a dog may be precisely why they don’t want other people’s dogs in their house - it may encourage guest dogs to mark because they scent other dogs and may distress the owner’s dog when it returns (mine are very unsettled after a visit from friends with dogs so we keep the guest room off limits for our dogs so both they and guest dogs are happier).

And paraphernalia means, quite literally, ‘miscellaneous articles for use in a particular activity’. Tools, hammers and brushes are ‘DIY paraphernalia’. Shoes, rackets, and balls are ‘sports paraphernalia’. Nothing sexual there… unless you have a weird kink of course.

Honestly, people skim read so when you say "the property is dog free" then they'll think it's dog free (even though the next few words make clear that it isn't dog free). Just don't say it's dog free when it isn't dog free.

It's annoying because, if read properly, you've been clear that there will have been a dog there but the words "dog free" muddle that.

But also, what was their complaint? You've not said. Just because you've said that your dog has access to the property does not mean that its "paraphernalia" should have been there. You have access to the property and they'd rightly complain if you left your dirty dishes in the sink.

If you are then I am as well.
The sentence

Although this property is dog free, pleased be advised the owners have a dog which has full, unrestricted, access to the property.

seems contradictory to me. It would be clearer if it said "Although this property does not allow guests to bring dogs,..."

Thats pretty clear on the booking. However, this should be noted on the description surely, before booking.
Did thry suffer any loss or damage or illness becuase of the dog bowl or dog paraphanalia?
Are you the owner or the person holidaying?

Are you confusing the word paraphilia?

I think you’re confusing paraphernalia with paraphilia. They’re different things.

I think you are the owner, and if so, I think you need to change the wording to make it clearer. Just say: 'No dogs allowed at property as owners have a dog that has access to the property.'

Dog free implies no dogs. And while everyone should read everything, they clearly don't, so to avoid such confusion in the future, make it clearer.

You need to write ‘no guest pets allowed due to owner’s dog at the property’ or something similar. ‘Dog free’ is misleading as it isn’t dog free.