Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Formal School Complaint - AIBU

281 replies

Schoolproblemsagain · 06/06/2025 20:58

NC

Yesterday, I finally submitted a formal
complaint to my DS secondary school.

It has been a long time coming, but I’m having a major panic that I’ve done the wrong thing and they will treat my younger DS differently.

AIBU to have complained?

I won’t go into all the background details as it’s too long, but the catalyst for finally raising a formal is as follows:

DS Year 11, in the midst of his GCSE’s, has an EHCP and a Pupil Profile. ASD Diagnosis.

School phoned me and said:

At lunchtime, two boys were throwing food at him, he told them to fuck off, he was asked to leave the lunch hall, he refused. He explained to the teacher that he would not leave as he hadn’t done anything wrong and food was being thrown at him. This then escalated to three teachers within his space, who were asking him to leave. He was still refusing. He has been suspended for disruption and is not allowed to return to school unless to sit an exam.

The two boys, who were throwing food and their entourage, who were laughing, have received no punishment.

His EHCP and Pupil Profile states that he will not manage public confrontation with strategies on how to manage such events.

AIBU to have raised a complaint on the grounds that his EHCP and Pupil Profile were not followed, that he has been punished when the other students have not and that he is now missing vital support sessions during his GCSE’s?

OP posts:
Darkgreendarkbark · 06/06/2025 23:59

cryptide · 06/06/2025 23:57

You think it doesn't have that duty?

OK, on reflection the first duty is probably safeguarding pupils - another respect in which this school failed.

Edited

Are you saying it is a school's first duty? What is the source for that?

ButItWasNotYourFaultButMine · 06/06/2025 23:59

Darkgreendarkbark · 06/06/2025 21:03

They surely can't be having pupils telling others to "fuck off". What do you expect the school to do? Take everything else out of it, they can't show other pupils that it's ok to tell each other to fuck off (if you have the right paperwork).

So you'd tell your own teens to just sit there and take having food thrown at you while being mocked?

Highly doubt it.

cryptide · 07/06/2025 00:00

Calmdownpeople · 06/06/2025 23:40

Sure but two wrongs don’t make a right. The other boys may have been punished we don’t actually know. But when the OP says her son did nothing wrong he did. His behaviour was also unacceptable.

No one is Lilly white here so raising a complaint about the other boys not receiving punishment when the OP doesn’t know and saying her kid didn't do anything wrong when he did doesn’t exactly scream success.

OP while I understand if you want to speak to the school I don’t think you have a leg to stand on.

These children are being allowed into school where OP's son is not. On any count it doesn't look as if they've been punished proportionately, does it? Surely ganging up on and physically attacking a disabled pupil is infinitely worse than swearing.

Schoolproblemsagain · 07/06/2025 00:00

They never used the word suspension. They just said he’s not allowed in school
other than to sit an exam.

OP posts:
Darkgreendarkbark · 07/06/2025 00:00

ButItWasNotYourFaultButMine · 06/06/2025 23:59

So you'd tell your own teens to just sit there and take having food thrown at you while being mocked?

Highly doubt it.

Yes, yes, that is what I said.... Or not. Sorry but you are the millionth poster to have read words I did not write. How about responding to what people actually write?

Schoolproblemsagain · 07/06/2025 00:01

This does not apply to the other students involved.

OP posts:
Hercisback1 · 07/06/2025 00:02

EnidSpyton · 06/06/2025 23:48

I see where you're coming from, but the reality is, the world needs to be educated on how to support people with ASD so that they can successfully take a full part in society and flourish.

It's the 21st century. We have to stop expecting everyone to fit into 19th century models of acceptable behaviour.

I think it's fantastic that we have so much training as teachers in how to support children with ASD. It's helped me hugely and made me so much more understanding of and accommodating towards the adults with ASD in my life.

Workplaces should provide the same support to people with disabilities as the support children with disabilities get in school. We are starting to get somewhere with this in terms of EDI policies and reasonable adjustments etc but there is still a lot of work to be done. Attitudes like yours don't help in this matter. As long as we continue to expect people to fit the mould rather than trying to change the shape of the mould, we will have a world that doesn't work for huge numbers of people. As teachers we should be part of the call for change, not trying to perpetuate the norm.

Attitudes like mine...

I've worked very successfully with adults with ASD and many children.

Police won't care, and business won't let people not follow instructions.

Otoh there are plenty of reasonable adjustments businesses and the wider world can and should be making to be more accommodating. Reasonable being the operative word. In this case a subtle removal of OPs DS may have been better and more reasonable, if moving the food throwers seemed not possible in the moment.

We're perhaps agreeing in many ways about adjustments that can be made, whilst I'm accepting that the adult world isn't the same as school.

Calmdownpeople · 07/06/2025 00:02

Schoolproblemsagain · 06/06/2025 22:46

But as posters have said about my DS, they should have just done as they were told and left! 😀

And what if the food throwers are all ND? Maybe they all have plans. Maybe there are things you don’t know about….I’m not saying their behaviour was acceptable as it wasn’t but maybe that’s why they asked your individual son -!: not a group.

So potentially if they are or more than one is it was ‘easier’ to move one person than say three.

There are far too many unknowns and facts you don’t know anything about.

cryptide · 07/06/2025 00:04

BarnOwlFlying · 06/06/2025 23:43

It’s unlikely the teachers would have even know the students names, let alone if they have an EHCP, they definitely wouldn’t have known what was in it during an incident in a secondary school hall.
All the children involved should receive some form of discipline - making apologies would seem an appropriate response.

At least one of them knew OP's son well.

Where students with EHCPs are vulnerable in situations such as the dining hall, it is the duty of the school to make sure the relevant staff know about them and how to deal with them - in just the same way as, for instance, they have to let the dining hall staff know about students with allergies.

Hercisback1 · 07/06/2025 00:04

EnidSpyton · 06/06/2025 23:57

I've been a teacher for 15 years. Have been a Head of Faculty for half of that time. I can count on one hand the CPD sessions I've had on SEN in that time.

We don't get adequate training on SEN. We don't really get much training on anything, to be honest.

Everything I know about SEN I have learned from working with SEN kids in my classroom, and working out through trial and error how best to support them. Usually with some help from the SENCO, and Google, and advice from colleagues, I muddle through. I've never learnt from an external expert or taken a course or had to pass an exam in SEN provision. Schools are utterly reliant on SENCOs for expertise.

That's actually crazy and not my experience at all.

We have termly SEN training. I've had full days from specialist teams too.

Naively thought this was common as I've worked in 3 schools with this approach.

Dramatic · 07/06/2025 00:07

cryptide · 06/06/2025 23:46

Suppose OP's son had been in a wheelchair and the staff punished him for defiance for failing to stand up when told to do so. Would you be saying "rules are rules" then? This situation is no different.

If rules are rules, the law is the law. The school should comply with the Equality Act in applying its rules, and it is failing to do that. What sort of appalling example do you think that sets to its students?

Edited

It's very different, stupid analogy

cryptide · 07/06/2025 00:07

Calmdownpeople · 06/06/2025 23:44

No absolutely not. Telling someone to fuck off is never an appropriate or acceptable reaction. Ever.

So, given OP's son's known disability, what do you suggest would be an appropriate or acceptable reaction to finding himself suddenly under attack and not being protected by school staff? Bear in mind, of course, that he has processing and executive functioning difficulties and definitely did not have the luxury of time to think through a carefully considered reaction. And do try to be realistic.

Adviceplease2022 · 07/06/2025 00:08

EnidSpyton · 06/06/2025 23:57

I've been a teacher for 15 years. Have been a Head of Faculty for half of that time. I can count on one hand the CPD sessions I've had on SEN in that time.

We don't get adequate training on SEN. We don't really get much training on anything, to be honest.

Everything I know about SEN I have learned from working with SEN kids in my classroom, and working out through trial and error how best to support them. Usually with some help from the SENCO, and Google, and advice from colleagues, I muddle through. I've never learnt from an external expert or taken a course or had to pass an exam in SEN provision. Schools are utterly reliant on SENCOs for expertise.

But if this is the case, why would you so confidently tell an upset parent of a SEN child that she is wrong to question the treatment her son has had?

Under the law, she isn’t wrong to question it. What has happened seems highly likely to be illegal.

Whether we agree or disagree with the law is completely irrelevant.

Also, your initial comments on the behaviour showed an understanding of autism that is actually really upsetting for parents of autistic children. When dysregulated and in fight/flight mode, they literally cannot follow any instructions in most cases. This really isn’t bad behaviour. It’s a genuine disability but because you can’t see it (like a wheelchair), you just attribute it to bad behaviour.

Dramatic · 07/06/2025 00:09

cryptide · 07/06/2025 00:00

These children are being allowed into school where OP's son is not. On any count it doesn't look as if they've been punished proportionately, does it? Surely ganging up on and physically attacking a disabled pupil is infinitely worse than swearing.

I don't think the punishment is for the swearing, it's for the refusal to leave after 3 separate staff members have asked him to.

EnidSpyton · 07/06/2025 00:09

Hercisback1 · 07/06/2025 00:04

That's actually crazy and not my experience at all.

We have termly SEN training. I've had full days from specialist teams too.

Naively thought this was common as I've worked in 3 schools with this approach.

I've worked in three schools too. All of them - useless on SEN training.

I've had enough safeguarding training to last me a lifetime, but SEN? Practically nothing. I'm an English specialist and have never even had one training session in my entire career on dyslexia, if you can believe that.

I have educated myself, of course. But no school has ever paid for me to be trained, or brought someone into school to train me or my department, ever. I know my experience is not unusual on that score - lots of friends working in different schools say the same. When it comes to SEN, we are stumbling in the dark and reliant on our SENCOs.

cryptide · 07/06/2025 00:10

Hercisback1 · 06/06/2025 23:47

All ITT routes include a lot of SEN training, teachers get yearly KCSIE CPD, and the ECT framework includes SEND. That's just the mandatory stuff. Ime schools have at least one inset day per year on SEND.

One inset day a year is inadequate. In my experience teachers' knowledge of, for example, the basic legal tests for EHCPs is seriously inadequate. It's not their fault, but they rarely receive appropriate training. My own authority is still using training materials that give the wrong date for the Code of Practice and erroneously bases all its training on the Code rather than the statute, regulations and case law.

cryptide · 07/06/2025 00:12

CaptainFuture · 06/06/2025 23:47

This, can imagine op wouldn't be happy the school telling the whole year her sons punishment, so expecting to be told others punishment is a bit skwefiff!

Have you read OP's posts? She knows the other pupils are still going into school regularly where her child is not allowed to do so. Exclusion is meant to be the punishment of last resort, so it is clear that if the school has applied any sanctions they fall far short of what has been imposed on her child.

EnidSpyton · 07/06/2025 00:12

Adviceplease2022 · 07/06/2025 00:08

But if this is the case, why would you so confidently tell an upset parent of a SEN child that she is wrong to question the treatment her son has had?

Under the law, she isn’t wrong to question it. What has happened seems highly likely to be illegal.

Whether we agree or disagree with the law is completely irrelevant.

Also, your initial comments on the behaviour showed an understanding of autism that is actually really upsetting for parents of autistic children. When dysregulated and in fight/flight mode, they literally cannot follow any instructions in most cases. This really isn’t bad behaviour. It’s a genuine disability but because you can’t see it (like a wheelchair), you just attribute it to bad behaviour.

I think you have mistaken me for another poster.

I haven't said the OP is wrong to question.

I also haven't said anything about the child behaving badly.

I have actually said the exact opposite, and that the school has handled the situation badly.

Adviceplease2022 · 07/06/2025 00:13

EnidSpyton · 07/06/2025 00:09

I've worked in three schools too. All of them - useless on SEN training.

I've had enough safeguarding training to last me a lifetime, but SEN? Practically nothing. I'm an English specialist and have never even had one training session in my entire career on dyslexia, if you can believe that.

I have educated myself, of course. But no school has ever paid for me to be trained, or brought someone into school to train me or my department, ever. I know my experience is not unusual on that score - lots of friends working in different schools say the same. When it comes to SEN, we are stumbling in the dark and reliant on our SENCOs.

Please raise this with your Headteacher and if no success then follow up with your Chair of Governors! I would be really upset if teachers in my school felt they had a lack of training and didn’t raise it so we could help

Adviceplease2022 · 07/06/2025 00:14

EnidSpyton · 07/06/2025 00:12

I think you have mistaken me for another poster.

I haven't said the OP is wrong to question.

I also haven't said anything about the child behaving badly.

I have actually said the exact opposite, and that the school has handled the situation badly.

Yes I have sorry!

Hercisback1 · 07/06/2025 00:15

It's really not a teachers job to know the legal side of an EHCP. It's our job to give the provision in section F, the legals isn't our circus. We've got enough going on. This is where parents expect too much. Legalities of an EHCP is SENCO/LA /MAT level stuff. Where do you think we have the head space for that along with everything else we have to do. Sorry if this comes across badly, it's not meant to, but I'd far rather teach well with good SEND provision than being trained on the legalities of an EHCP.

Ablondiebutagoody · 07/06/2025 00:18

cryptide · 06/06/2025 23:46

Suppose OP's son had been in a wheelchair and the staff punished him for defiance for failing to stand up when told to do so. Would you be saying "rules are rules" then? This situation is no different.

If rules are rules, the law is the law. The school should comply with the Equality Act in applying its rules, and it is failing to do that. What sort of appalling example do you think that sets to its students?

Edited

That would be a completely different scenario.

Kids can't just opt out of sanctions at will. Although many will try it on because of some special "adjustment" that they deserve. Nothing reasonable about ignoring teachers instructions. Schools cannot function like that.

cryptide · 07/06/2025 00:23

Ablondiebutagoody · 06/06/2025 23:53

These threads are so depressing. Equality act blah, blah, blah. The kid should have just left the hall. Hardly even a punishment. Problem solved. But he escalated it by refusing so has been given an actual punishment. School's can't function if kids can't be sanctioned.

You are really exposing your lack of basic knowledge about autism. Suppose the school had a rule that said children have to stand up when told to do so, and OP's son was punished because he had failed to do so, because he was in a wheelchair. Would you be saying "the kid should have just stood up. Problem solved"? It really is the same as OP's son's situation.

For a child who has sufficiently serious autism to merit an EHCP which specifically warns about his difficulty in dealing with confrontation, and who would already be understandably very upset at being the target of a serious attack by a number of other children, OP's son would simply have been really distressed and overwhelmed and unable to take in what was going on, and that would be exacerbated by school staff apparently blaming him and telling him off. He couldn't leave because he probably wasn't even aware that was being asked of him; plus children with autism tend to have a very strong sense of justice, and get even more distressed when they perceive unfairness. Try a bit of empathy - imagine yourself in a situation where you have been attacked and taunted, are overwhelmed by the noise and the whole situation, can't really take in and understand what people are saying. Then you see people who should be protecting you and, in your perception, they are simply protecting your attackers. How rationally and logically would you react?

cryptide · 07/06/2025 00:24

Schoolproblemsagain · 06/06/2025 23:56

I haven’t been given any paperwork, they called me to say what had happened and the outcome, which is, he can only be on site for exams. He cannot attend any lessons, workshops etc

In that case this is an unlawful exclusion. The school's conduct is getting worse and worse.

cryptide · 07/06/2025 00:25

Darkgreendarkbark · 06/06/2025 23:59

Are you saying it is a school's first duty? What is the source for that?

Did you read my post?