Yes, this is my feeling, having watched the videos and read the report. Hopefully professional standards investigations will bring the police officers to account - they can suspend, order re-training, etc.
Thing is, though - we in the court of MN are too quick to judge here.
There is simply not enough money going into the care (non-NHS) sector, and this has consequences for staffing levels, funding, leadership, quality, etc. Likewise for policing.
I'm not saying this excuses poor behaviour. However, if you want higher standards and better trained/equipped/support care staff and police officers, well, we going to have to stomach higher taxes.
It's such a shame that non of our political leaders have the backbone to admit this, and a shame that many members of the public feel that pouring money into the NHS, and not social care, is sustainable.