I think it's down to highly educated people like that not realising how simple some things actually can be. They sometimes look for complications when there are none.
I see a lot of it with some of my highly educated clients such as IT consultants, who in theory should be absolute whizzes when it comes to accounting, VAT, tax returns, etc., but are absolutely hopeless with basic/simple stuff, looking to solve problems that don't actually exist.
Many of them simply can't get to grips with simple book-keeping software and get themselves tangled in so many knots seemingly trying to avoid doing the simple things. I've lost count of the number of them who've given up on book-keeping software and created their own convoluted spreadsheets or databases which are an absolute nightmare to work with and completely unnecessary (and prone to errors despite all kinds of "proofs" being built in that are utterly bonkers to a layman but probably make absolute sense to someone with a masters degree!).
I think one of the most memorable was a woman who'd retired and started making/selling jewelry more as a hobby than a business. Very low turnover. I literally only needed two figures from her - the total of her sales for the tax year and the total of her costs for the tax year. All she needed to do was list out the in's and out's and give me two figures. That's what I asked her for. What she produced was from a different planet - a multi-tabbed purchases spreadsheet with every single component purchase listed, linked to a multi tabbed sales spreadsheet with every single sale listed, and broken down into exact amounts of each component that was used to make every item made, another spreadsheet showing the detail of every component (or part thereof) that was scrapped, broken, etc, a spreadsheet breaking her postage costs down into each sale, each envelope posted to pay a bill, etc., it was a work of art - completely useless as she'd forgotten to put dates on any of it and it spanned more than one tax year, so I couldn't use it as it didn't show the sales and costs figures for the specific tax year. (It was also a pile of crap as there were so many errors, mistakes, etc., but it looked pretty). What she thought I wanted was light years away from what I actually wanted - she just hadn't listened or had listened but assumed she was right in her thinking and I was wrong.
It's actually a pretty common trait in more highly educated people to actually second guess what they think someone wants rather than listening to what they tell you they want.