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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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MN have used my quote to promote a product I’ve never bought 🤔

979 replies

Wondermoomin · 01/05/2025 20:52

AIBU to expect MN recommendations, where they quote a poster/member, to be genuine?

I like being able to rely on recommendations in MN swears by and other emails. I excitedly opened an email with the subject “Big bargains for our most loyal Mumsnetters” wondering what MN could make me buy this time (I should probably get other hobbies).

Imagine my surprise to see my own username quoted there with a recommendation! Imagine my further surprise when I realised it was a post I wrote almost 8 years ago, and it was being used directly under a specific product to give the impression I was recommending it - and I’ve never even owned that particular thing mine was more expensive.

I don’t like posts being misrepresented as a recommendation for a specific product. It makes me question the credibility of other MN recommendations.

Hoping I’ll manage to attach screenshots.

PS my gazebo broke but I’ve replaced it. Still not with the brand I supposedly recommended according to the MN email.

MN have used my quote to promote a product I’ve never bought 🤔
MN have used my quote to promote a product I’ve never bought 🤔
OP posts:
Thread gallery
63
Mypoorbody · 01/05/2025 22:01

I don’t get the emails (and after this won’t sign up). Therefore I don’t know the format and how far it is an advert or might be regulated by the ASA if at all.

I don’t like but accept advertising but this is different. I would definitely have thought that the quote related to having tested the product in the photo.
Very disappointed.

EllasNonny · 01/05/2025 22:02

CFs...

ItalianChineseIndianMexican · 01/05/2025 22:02

UpJacksArseAndRoundTheCorner · 01/05/2025 21:28

I would be interested in what HQ have to say about this.

Same

UnctuousUnicorns · 01/05/2025 22:02

JaneJeffer · 01/05/2025 21:59

The ads are jokes

🤷‍♀️😅😅😅

lifeonmars100 · 01/05/2025 22:03

TURNYOURCAPSLOCKOFF · 01/05/2025 22:00

Oh no... Does this mean the whole "swears by" is bullshit too?? 😬

Wouldn't surprise me at all, I am just a cynical person I guess

Pinkissmart · 01/05/2025 22:03

Here for the deletion notice/ bland reply/ 'thank you for letting us know <insert lame excuse blaming some other party but pretending to 'learn something'>

Shame @mnhq

BottleBlondeMachiavelli · 01/05/2025 22:04

Pinkissmart · 01/05/2025 22:03

Here for the deletion notice/ bland reply/ 'thank you for letting us know <insert lame excuse blaming some other party but pretending to 'learn something'>

Shame @mnhq

No they’ll have to answer this.

Mypoorbody · 01/05/2025 22:05

Pinkissmart · 01/05/2025 22:03

Here for the deletion notice/ bland reply/ 'thank you for letting us know <insert lame excuse blaming some other party but pretending to 'learn something'>

Shame @mnhq

might have worked if there were just a couple of responses.

UnctuousUnicorns · 01/05/2025 22:06

MoominMai · 01/05/2025 21:49

Lol they even copied across the grammatical error in their haste (‘extended’ instead of ‘extending’)! 😅

I read that as regional or informal, similar to e.g. "that job needs done".

Biscuitsformeandyou · 01/05/2025 22:07

It is a marketing communication that counts as direct marketing and is regulated by the ASA. This might be deemed deceptive which would have consequences for Mumsnet, should a complaint to the ASA be made.

MermaidMummy06 · 01/05/2025 22:08

I don't get the emails, but I have a rule to not pay much attention to reviews, especially for sites that get payment for posting them or affiliate payment. There's a well known world wide sales site that a few people have (apparently) learned how to create reviews to get affiliate payment & even courses on how to yourself. A lot of fake reviews from sellers as well.

i look for consistent comments over a long period of time and even then don't really trust reviews. It's mostly fake

CranfordScones · 01/05/2025 22:08

You're the thing being sold.

Except with Mumsnet Premium, where you're still the thing being sold, but you're actually paying for the 'privilege'.

B1indEye · 01/05/2025 22:09

Who when deciding what to buy would look at reviews nearly 8 years old anyaay?

However prepared that and signed if off really needs their competence for the job investigated

Mypoorbody · 01/05/2025 22:09

@Wondermoomin Keep the screenshot safe as I wonder whether the content will magically change if someone else opens it now. Just in case this thread disappears.

<for some reason cynical tonight- can’t imagine why>

ZoggyStirdust · 01/05/2025 22:10

Massively out of order mumsnet!

DysmalRadius · 01/05/2025 22:10

Dodgy and misleading - is this because they cost too much to give away on the 'panel' so they just decided a vague review of something else was the next best thing?

PinkDevon · 01/05/2025 22:11

www.asa.org.uk/make-a-complaint.html

AnneLovesGilbert · 01/05/2025 22:11

That’s really crap, sorry OP.

Fwiw I once had a recommendation in a newsletter which was completely legit and posted just days before, it was a mascara. It wasn’t a very exciting or popular thread, just someone asking a question and a couple of us making suggestions.

I do wonder why they decide to promote what they do.

Cursula · 01/05/2025 22:11

@Wondermoomin I have reported the thread to get MNHQ attention, LTB, cancelled the cheque, drawn a diagram (but can’t upload it) and am sending thoughts and prayers.
like PPs, I wonder if I’ll ever take a “swears by” post seriously again.

SwanOfThoseThings · 01/05/2025 22:13

Well, that's disappointing.

murasaki · 01/05/2025 22:14

That is very dodgy. You didn't recommend that one.

Oblomov25 · 01/05/2025 22:14

This is incredibly poor mnhq. How on earth do you explain this?

ReadingSoManyThreads · 01/05/2025 22:15

@Wondermoomin the ASA are really good with things like this. I got an advertisement pulled from TV by reporting it to them.

ThejoyofNC · 01/05/2025 22:16

This is really disappointing because I often read their recommendations on baby products.