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AIBU?

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MN have used my quote to promote a product I’ve never bought 🤔

979 replies

Wondermoomin · 01/05/2025 20:52

AIBU to expect MN recommendations, where they quote a poster/member, to be genuine?

I like being able to rely on recommendations in MN swears by and other emails. I excitedly opened an email with the subject “Big bargains for our most loyal Mumsnetters” wondering what MN could make me buy this time (I should probably get other hobbies).

Imagine my surprise to see my own username quoted there with a recommendation! Imagine my further surprise when I realised it was a post I wrote almost 8 years ago, and it was being used directly under a specific product to give the impression I was recommending it - and I’ve never even owned that particular thing mine was more expensive.

I don’t like posts being misrepresented as a recommendation for a specific product. It makes me question the credibility of other MN recommendations.

Hoping I’ll manage to attach screenshots.

PS my gazebo broke but I’ve replaced it. Still not with the brand I supposedly recommended according to the MN email.

MN have used my quote to promote a product I’ve never bought 🤔
MN have used my quote to promote a product I’ve never bought 🤔
OP posts:
Thread gallery
63
ZenNudist · 01/05/2025 21:48

Log it with 101

MoominMai · 01/05/2025 21:49

Lol they even copied across the grammatical error in their haste (‘extended’ instead of ‘extending’)! 😅

Ellie1015 · 01/05/2025 21:49

Awful. I am really surprised and disappointed about this.

It might be ok if genuine but not implying you used the product when you haven't.

MelaniesLaugh · 01/05/2025 21:50

woah! Shocking

ZenNudist · 01/05/2025 21:51

I don't trust mumsnet recommends. It's meaningless now. As your fake recommendation shows its all BS.

I also hate that everything you say m & s you get a link to their website

SundayRoast1234 · 01/05/2025 21:52

Gosh I’m quite shocked!

TURNYOURCAPSLOCKOFF · 01/05/2025 21:52

ZenNudist · 01/05/2025 21:48

Log it with 101

No, she needs to cancel the cheque.

TheWisePlumDuck · 01/05/2025 21:52

Oh wow. I actually feel foolish now for previously assuming I could trust mumsnet recommendations. Will not be making that mistake again.

MartinAynuss · 01/05/2025 21:53

Justine will be behind her sofa, shaking and crying

Minnowmeow · 01/05/2025 21:53

Interestingly I was talking about this topic at work this week. The Digital Markets, Competition and Consumers Act 2024 bans specific practices related to reviews, including fake reviews, concealed incentivized reviews, and misleading presentation of reviews.

based on my v limited knowledge this sort of practice i would think falls inside the misleading presentation and/or fake reviews. The Guidance in this space was published only a few weeks ago.

Bit OTT but a complaint can be made to them about it and I reckon they will investigate and give MN a slap on wrist.

BottleBlondeMachiavelli · 01/05/2025 21:53

Wow. Can’t wait to hear what HQ have to say about this. 👀

JaneJeffer · 01/05/2025 21:54

Oh boy

AnotherDelphinium · 01/05/2025 21:54

That’s really poor, even by current MN “standards”. Talk about scrapping the barrel!

BoIIocks · 01/05/2025 21:54

BottleBlondeMachiavelli · 01/05/2025 21:53

Wow. Can’t wait to hear what HQ have to say about this. 👀

Wonder if they still hire interns?

HowAmITheCatsGranny · 01/05/2025 21:54

Bump

Couldnotthinkofausername · 01/05/2025 21:54

Very disappointing 🤨

BottleBlondeMachiavelli · 01/05/2025 21:55

TheWisePlumDuck · 01/05/2025 21:52

Oh wow. I actually feel foolish now for previously assuming I could trust mumsnet recommendations. Will not be making that mistake again.

I wonder whether they’ve outsourced the whole thing? Not that that’s an excuse. But it’s either hugely cynical or a huge cock up.

BottleBlondeMachiavelli · 01/05/2025 21:55

BoIIocks · 01/05/2025 21:54

Wonder if they still hire interns?

Same thing just crossed my mind. 😂

TURNYOURCAPSLOCKOFF · 01/05/2025 21:56

you might be able to get a free gazebo out of this!

ncforschoolhelp · 01/05/2025 21:56

Tripadvisor has been fined millions of pounds for how many fake reviews it uses. Just a thought!! Grin

TheMissMarple · 01/05/2025 21:56

Absolutely disgraceful mn! Shane on you. Thought this was a brand you could trust but apparently not!

DeborahVance · 01/05/2025 21:57

That's pretty shitty behaviour @mnhq

JaneJeffer · 01/05/2025 21:59

The ads are jokes

MN have used my quote to promote a product I’ve never bought 🤔
JaneJeffer · 01/05/2025 22:00

Using @mnhqdoesn’t alert MNHQ to a thread BTW. You have to use someone’s name.

TURNYOURCAPSLOCKOFF · 01/05/2025 22:00

Oh no... Does this mean the whole "swears by" is bullshit too?? 😬