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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Woman refusing to pay bills when everyone else does

129 replies

jennylamb1 · 10/04/2025 11:49

In the hairdresser's a few weeks ago. A woman is telling the hairdresser that she doesn't pay any of her household bills (council tax, water, gas, electric) on principle. Saying that the council tax arrears letters are fake, that they make them up because when she went to court they hadn't sent a legal representative to defend themselves. Doesn't pay water bills because they can't cut you off because legally they can't. Talking about getting a new flat given to her with all new white goods etc (not sure how this came about, may have been homeless on the council's books if evicted). Sat there with lip fillers, nails done and a head full of expensive hair extensions.
It was annoying me because the hairdresser was 'oh, what are you like,' 'you crack me up,' this sort of thing as if it's OK, when plenty of honest people are getting stung by increased bills and paying their way, working families, pensioners etc. I get that she probably has a mountain of CCJs and a crap credit rating, but is this a thing now?

OP posts:
TrillingLil25 · 10/04/2025 13:58

You can’t honestly believe she’s telling the truth about all of this can you…? No, it’s not a thing that everyone’s doing now. Even if half of what she says is true, she’ll be in atrocious debt, with an appalling credit score and constantly running the risk of prosecution. Who’d want her life? It sounds a bit sad to me, really. Don’t waste your time feeling annoyed about it. Take it with a pinch of salt.

FKAT · 10/04/2025 13:58

She's full of shit and the hairdresser is very well trained in customer service.

BethDuttonBaby · 10/04/2025 13:59

She will end up homeless because in the end they will make her pay.

prh47bridge · 10/04/2025 14:01

Mrsbloggz · 10/04/2025 13:38

If the wealthy can play the system and enrich themselves without paying fair share of tax why shouldn't the rest of us 🤷🏻‍♀️

This myth again. The top 1% of earners get around 13% of all income but pay nearly 30% of all income tax receipts. For comparison, the bottom 50% of earners get around 25% of all income and pay less than 10% of all tax receipts.

prh47bridge · 10/04/2025 14:02

WillItEverWork · 10/04/2025 11:54

Worked in the debt collection industry and it’s totally a thing, there are loads of Facebook groups spouting dangerous advice to people on how to “avoid” paying back debts, they quote old obscure laws “help” people write template letters.

Unfortunately the people who get sucked in just get further in debt, and will then not engage with debt charities etc to help them. They usually believe in other conspiracy theories too, like new world order etc etc it’s shocking how “mainstream” it is though!

Sounds like freeman on the land, sovereign citizen or similar legal woo. Indeed, the claim by this woman that council tax arrears letters are fake suggests she has fallen for one of these.

Mumble12 · 10/04/2025 14:04

Vroomfondleswaistcoat · 10/04/2025 12:54

About Attachment to Earnings - my XH never paid me any CS. Well, no, he paid for six months, then changed his job and stopped paying. The arrears built up and built up and around every 6 months or so I'd get a letter from the CSA saying that there were sanctions they could apply - they could take away his passport or driving licence or put an attachment to earnings on. These letters kept coming over the next ten years or so. He ended up owing CSA nearly a hundred thousand pounds (we had five children). In the end he restarted paying (youngest child by this time was in her 20s), but only paid for five years before retiring and no longer having to pay.

But if Attachment to Earnings is so easy to do and so often done - why wasn't it?

AOE earnings is exceptionally easy to apply for council tax, the process is just rubber stamped in 'court' and a letter sent to employer, who are duty bound to follow it.

CMS is entirely different to council tax and their procedures are rubbish, they can and do regularly enforce AOE on employees though. But not much beyond that. If people are constantly switching jobs, its harder to catch up with them obviously.

Mumble12 · 10/04/2025 14:06

Isthismykarma · 10/04/2025 12:32

True, but they can’t all be lying. I think there’s a lot of juggling involved, eg they will set up payment plans with debtors that they don’t pay and then the processes start again.

Possibly for other debts but not rent. Social housing landlords can have the rent paid directly to them with no say from the tenant. Private landlords more tricky but they wouldn't continue to rent to someone who wasn't paying, so there would be lots of section 21 or section 8 evictions happening if people weren't paying.

Vroomfondleswaistcoat · 10/04/2025 14:10

Mumble12 · 10/04/2025 14:04

AOE earnings is exceptionally easy to apply for council tax, the process is just rubber stamped in 'court' and a letter sent to employer, who are duty bound to follow it.

CMS is entirely different to council tax and their procedures are rubbish, they can and do regularly enforce AOE on employees though. But not much beyond that. If people are constantly switching jobs, its harder to catch up with them obviously.

Thank you for that. The way CMS kept telling me about all the things they 'could' do to get him to pay just made me want to shout 'well why don't you DO IT, then?' But you're right and he did change jobs fairly frequently, which was probably why they couldn't apply an AOE, although in my opinion, if it was made a lot easier then fewer men would refuse to pay.

IfYouPutASausageInItItsNotAViennetta · 10/04/2025 14:11

Is she single or does she have a partner/live with somebody else?

It may be that she fully believes in what she's saying - and is insistent that she doesn't have to pay - but she may live with a DH/DD/carer who does understand the reality and just sighs and pays all the bills quietly without disabusing her of her notions.

Whilst it shouldn't come as any surprise to receive council tax demands if you haven't been paying your council tax, there are so many rather convincing scams of all varieties out there that target people relentlessly, I can kind of see how vulnerable people may struggle to tell the difference between yet another scam and a genuine demand from the authorities/utilities etc.

Theunamedcat · 10/04/2025 14:11

I knew someone who did it with gas and electric unfortunately they moved into a property with prepayment meters and have been "poor" ever since

Someone else did it with water apparently they can't dock pip money and she was the only one on the tenancy agreement that was her only income so they did nothing

IfYouPutASausageInItItsNotAViennetta · 10/04/2025 14:14

I also agree with PPs that I would tread very carefully as the hairdresser in providing a service where customers pay afterwards if I had one who constantly boasted about never paying any bills!!

Mumble12 · 10/04/2025 14:17

Vroomfondleswaistcoat · 10/04/2025 14:10

Thank you for that. The way CMS kept telling me about all the things they 'could' do to get him to pay just made me want to shout 'well why don't you DO IT, then?' But you're right and he did change jobs fairly frequently, which was probably why they couldn't apply an AOE, although in my opinion, if it was made a lot easier then fewer men would refuse to pay.

The CMS is really rubbish for some people. I don't know why they threaten passport removal etc, because the % of cases in which they actually do is miniscule.

My friends ex has NEVER paid. He sets up payment plan after payment plan, never sticks to it, they forever say its his last chance and it never is.

ItGhoul · 10/04/2025 14:20

She’s probably talking bollocks or at the very least, exaggerating. And if she’s telling the truth, she will have bailiffs knocking on the door eventually.

People who wilfully refuse to pay council tax and don’t engage in repayment plans can be sentenced to three months in prison.

The hairdresser almost certainly thinks she’s a loudmouthed dickhead and is being polite because she’s a paying customer.

Runningoutofpatiencefucksandmoney · 10/04/2025 14:22

latetothefisting · 10/04/2025 12:43

what do you mean? You don't know who this woman is so how do you know whether you pay her or not?

Attachment of Earnings orders are absolutely a thing, just because (presumably) you do payroll for somewhere where nobody has one, doesn't mean they don't exist! tbh it's quite worrying if you do work in payroll you haven't heard of them.

I used to work in council tax, if someone didn't pay it would go to court, they'd get a CCJ, and then there would be some sort of repayment schedule agreed - if they didn't stick to that then an AOE would be one possible form of repayment, as would similar from benefits, or removal of goods.

However with any of these, the amounts deducted has to be "reasonable" - e.g. if someone is only getting £100 universal credit a week you can't take £50 off them!

There were lots of people with multiple years council tax debt 'paying back' each of them at something stupid like £1 a week. As long as they stuck to that there was no further action, but obviously £52 a year is never going to pay back £1000plus council tax debt (plus enforcement costs) if you're racking it up each and every year. So, technically, the woman is right, she can get away with not paying her council tax for a while. As a pp has pointed out, to some extent the same applies with water.

At some point it will all catch up with her and people will refuse to extend any more credit/repayment terms and jail will become a possibility. At which point she will probably declare bankruptcy and the whole debt will be wiped off, and she'll start again!

I was referring to the woman that I know, not the woman in the original post. I'm well aware of Attachments of Earnings, but thank you for presuming I don't! The woman that I know, doesn't have one

MrsSunshine2b · 10/04/2025 14:28

What did you expect the hairdresser to say?

"You, ma-am, are a liar and a cheat and I banish you from my hair salon!"

No, she's a paying client. She will be polite.

theressomanytinafeysicouldbe · 10/04/2025 14:31

On benefits perhaps?

Council will eventually send the bailiffs out for council tax debts. gas and electric will be cut off and put on a meter and they have to pay the debt back out of each top up. water is suspect is true.

Soontobesingles · 10/04/2025 14:41

I think as this is something you overheard, not having the full facts and not being part of any of the agencies involved it falls squarely into the camp of ‘not your business’. The woman sounds crazy. Forget it and live your life.

Dotjones · 10/04/2025 14:49

Just leave a bad review for the hairdresser online and don't go back there again if you feel they're allowing an environment that makes honest people uncomfortable.

IsEveryUserNameBloodyTaken · 10/04/2025 14:54

WillItEverWork · 10/04/2025 11:54

Worked in the debt collection industry and it’s totally a thing, there are loads of Facebook groups spouting dangerous advice to people on how to “avoid” paying back debts, they quote old obscure laws “help” people write template letters.

Unfortunately the people who get sucked in just get further in debt, and will then not engage with debt charities etc to help them. They usually believe in other conspiracy theories too, like new world order etc etc it’s shocking how “mainstream” it is though!

Ah Freeman on the Land tripe, common Law and Magna Carta bullshit, that has no relevance anyway.

GETTINGLIKEMYMOTHER · 10/04/2025 15:40

We bought a flat whose owner had evidently returned PDQ to his country of origin - taking the huge profit he’d made after buying the place years previously via Right to Buy.
it was very soon evident that he’d left a mass of debt behind, everything from utilities to a bank loan. It all came to over £20k. I had to start opening his mail, if I didn’t want debt collectors turning up en masse.
An explanatory letter (12! - IIRC) with a copy of our council tax bill, was enough to make them all back off.
But it really pisses me off to think that he could almost certainly return to the UK tomorrow and nothing would happen to him.
I bet such cases are not uncommon (this was in London). We are far too soft!!

Anyname25 · 10/04/2025 16:13

I've NC'd for this, you'll see why!
I didn't pay council tax for a long time. Basically buried my head in the sand. The bigger the debt became, the more scared I was to tackle it. Until one day I got paid and they'd put 2 attachment of earnings on me, which left me not enough to live on. I owed £18,000! So potentially yes, you can get away with it for a long time but they will catch you in the end. They did agree to a (high) payment plan and I've got it down to 5k now so I'm getting there. A few more months to go. But with having to pay that plus the usual yearly bill it's been tough. Not that I'm expecting any sympathy!

I haven't paid for water either, I think ever. Which puts me in the same scenario as I was with the CT as i'm too scared to contact them as they'll probably want thousands off me. But, as far as I am aware, their powers are less than the council have. So I continue to ignore it for now. I couldn't afford to give them anything while I'm paying back the council.

I've run up credit cards in the past, but they get written off after 6 years so I don't really think about that. I could say oh its because of this and that reason but no one needs to hear my excuses. I've just been really irresponsible.

I am getting better. I certainly will never not pay my CT again now! I have had CCJ's but I'll never be getting a mortgage or private renting where it would really matter. And my credit score is getting better again.

So yes I can well belive there are others like me.

Mumble12 · 10/04/2025 16:34

Dotjones · 10/04/2025 14:49

Just leave a bad review for the hairdresser online and don't go back there again if you feel they're allowing an environment that makes honest people uncomfortable.

Oh please don’t do this!!! It’s definitely not ok to publicly slate someone’s business for this. What else could she have done other than “what are you like”, it’s as much the hairdressers business how she spends her money (or doesn’t!) as it is the OPs.

Dawnb19 · 11/04/2025 18:44

It takes them a while but they will take it out of her benefits, send bailiffs and evict her. She'll have to live in a hostel or on the streets as she won't get offered a council flat with rent arrears. They are really strict about it now.

schtompy · 11/04/2025 18:56

country is full of them and us who do pay our bills and battle to pay correct amounts get battered by higher rates. They have their priorities totally backwards but feel entitled and the world revolves around them. I have no patience or time for people like that.

RaininSummer · 11/04/2025 19:02

Seems crazy that credit card bills are written off after 6 years. Might be worth me going on spending spree before I retire.