It's the childish language...
E.g. taking info a parent disagrees with from a report= writing lies.
Not getting EP reports back in time to issue the plan within 20 weeks = the caseworker is choosing to break the law.
Having a day of back to back meetings for perm exclusions/placement breakdowns/ reviews/coproduction meetings plus some time to write EHCPs = ignoring parents and not bothering to reply to emails.
People would take these concerns more seriously if they were process focused and not personal attacks on caseworkers (accusing people of lying is an personal attack, accusing an LA of producing an inaccurate report is not ...can you see the difference?...)
I try not to get wound up because some of the people using this languages just don't have the life and professional experience to understand this, but it feels relentless to those in the service.
How many SARS requests have you viewed? My LA has 13,000 EHCPs under management. Wecn if you have seen a few, it's a tiny percentage.
Same with tribunal. Hundred of EHCPS are written by an LA each months a handful go to tribunal. Sometimes because the parent wants something that the LA can't give (e.g. a place in a full school) that tribunal can. It is what it is.
The caseworkers will be as pissed off with EP reports etc lacking specificity as much as anyone else. They still can't overrule what's in the report and make up their own version.
This is what I mean about people treating the caseworkers like verbal punchbags for their frustration with a broken system.