I speak as someone who works in HR—often seen as the “HR police” or, let’s be honest, the absolute wankers of the workforce. I’ve heard it all. I see the policy side, the operational pressure, the people problems—and I also see how hard employees are expected to graft, often without recognition, meaningful reward, or even basic respect.
To me, “quiet quitting” is just a pejorative term used to demonise workers for doing what they were contracted to do. It feeds into a dangerous narrative that paints people as lazy, uncommitted, or somehow failing the system—when in truth, the system is failing them. Wages haven’t kept up with the cost of living, workloads have increased, and well-being has taken a nosedive in many sectors, despite some people making a good industry out of it and some firms claiming well-being is why they are trying to shoehorn workers into ways of working that have no solid evidence for wellbeing enhancement.
What we’re calling “quiet quitting” is often just people setting a boundary to protect themselves from burnout.
Let’s be real: no one owes their employer unpaid labour. If someone does go above and beyond, that’s a gift. It’s not a baseline expectation.
Yes, some organisations build amazing cultures where people want to give more. But those cultures are built. They are earned through trust, fairness, development, compassion, and, crucially, pay that reflects the value of the role.
And if an employer isn’t offering those things? Then sticking faithfully to one’s job description is not “quitting”—it’s professional integrity. Shit, it's still professional integrity if they DO offer those things and you just want to stick to your job description.
We need to stop blaming workers and start looking at how the workforce is treated. Language matters. When we call this quitting, we make the worker the problem. But the real question is: what kind of leadership and culture have we created that doing the job as described is seen as a dereliction of duty?
I am sick of this narrative, and I have been part of the machine for a very long time. We need to do better.