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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Things that are meant to be better but are not better

410 replies

CrocsNotDocs · 24/03/2025 00:46

Look, I’m not a Luddite- I usually love technology.

But why oh why have headphones jacks been removed from phones and tablets? I don’t want Bluetooth headphones or earbuds that I have to worry about charging before I go anywhere and that cost a zillion dollars. I want cheap old fashioned headphones that don’t go flat that can be plugged into your device and just work. I don’t want to use the charging port for headphones- I like to charge my device while using it. I want headphone jacks back.

YABU- Everything new is always better
YANBU- some things were not broken and should have been left alone

OP posts:
TheignT · 24/03/2025 08:35

RabbitsRock · 24/03/2025 08:30

Self service tills - I don’t know how staff have the patience to work with them. Which brings me to another point - that they still need staff around because they’re always going wrong! I’m usually a calm person & have a long fuse but by God, those things enrage me! Don’t get me started on “ Unexpected item in bagging area”! 😡🤬😡🤣🤣🤣

Edited

I love them and rarely have a problem. Just been converted to self scan which is even better.

pontipinemum · 24/03/2025 08:35

I did mourn the loss of the headphone jack. I used to have a stupidly long commute and once or twice forgot my headphone I could pick up a cheap pair in the shop @GarlicStyle which ones did you get? I got a pair off 'the evil place' also and they were useless

I love my smart lights though I can turn them on coming home when it is dark. Change the strength.

The parking apps that make you top up by €10 when you sign up, I now have 3 parking apps for different towns with money on all

cheezncrackers · 24/03/2025 08:37

Totally agree with you OP. And it drives me mad that for EVERYTHING these days you have to download an app to your phone. Every single service provider 'Do you have our app?' 'Oh well it's really easy to do if you have our app'. I don't want a fucking app for everything!!!!!!

retirementislooming · 24/03/2025 08:38

No Reps in holiday hotels!

Recently had a problem on holiday and wanted to switch to a hotel we knew nearby.

Could I contact EasyJet? Of course not! Taken round in endless loops on-line. No way to contact anyone.

In the good old days, an EasyJet Rep would have been in reception for a few hours most days. Bish, bash, bong, it would have been sorted.

TheignT · 24/03/2025 08:39

Ohyeahwaitaminute · 24/03/2025 06:58

I got caught out a few years back with a digital train ticket. Phone battery was at that stage where it couldn’t ’quite’ go a full day before needing a charge.

I’d used Google maps etc.

Got back to Waterloo with the phone at 3% and (metaphorically) slammed it on the glass looking heavenwards ‘Oh please let me through…’

I’ve reverted back to paper tickets now.

This happened to me once and I went to the ticket counter, they put my phone on charge and printed me off a ticket. Don't know if all stations are as helpful but I was impressed with Newton Abbot, I was in a panic and they just calmly smiled and said don't worry and sorted it.

KimberleyClark · 24/03/2025 08:39

MixedBananas · 24/03/2025 08:16

Thats why I LOVED LG phones. But they bloody stopped making phones. So my LG V60 is the last phone I may have with a headphone jack it is 4 years old and I want to keep it a live for as long as possible.

My DH just upgraded from the phone he loved as they stopped security updates and whatsapp withdrew support. I think that is awful. A lot of old phones were built to last and are fantastic. But they are forcing us to change and become mass consumers and wasteful.
We don't need fancy cameras and apps as I use my DSLR for photography. But I do use Music app, Newpipe, duck duck go, Fdroid and Whatsapp. Everything else is pretty useless to me. Headphone jacks are amazing!

I do use my phone camera but also a DSLR. I found it hilarious when they brought out interchangeable lenses for mobile phones. Do they actually work ?

RustyBear · 24/03/2025 08:39

Patagonianpenguin · 24/03/2025 07:39

I don't like online ordering in restaurants, but the other day I went somewhere where I thought they had it just right.

Order with a person, then to pay you scan a QR code. No logging in, and you could select the items you paid ate and it added your share of the tip to them. It was SO easy for a meal with friends. I paid for another friend as she was in a hurry and within seconds she had paid me back as we both have a Monzo. Seemed a really good example to me of modern tech making stuff better/easier.

@Patagonianpenguin Is the qr code on a receipt the server gives you or at the table? If it’s at the table, it’s vulnerable to qr code scams, where a fake code is stuck over the real one. Always check carefully to make sure it’s the original code. (This scam is also becoming more common in car parks)

MistressoftheDarkSide · 24/03/2025 08:40

On the rare occasion I need to bank cash, I have to fight with a "customer service representative " trying to strong arm me into doing it with the big cash machine. And I always insist on handing it to the real person behind the counter and getting a receipt. If I've taken the time to schlep down to an actual bank, I want human interaction thank you, and the security of saying "I handed my cash to Mary on Tuesday, she counted it, and here's the proof" rather than risking "computer said no".

getahhtmapub · 24/03/2025 08:40

ThatAgileLimeCat · 24/03/2025 08:03

Appliances with personality disorders.

Touchscreen hob starts freaking out if anything is put anywhere near it. Microwave gets more and more distressed if I don't remove my food then second it tells me it has finished heating. Washing machine has an attitude problem. Ask it nicely to start by pressing the screen and it refuses to acknowledge me. Lightly brush past it on way to the sink though? Oh you can bet that bastard is going for recognise that as a command to change settings...then is has the audacity to loudly announce it has finished , every couple of minutes until I take the clothes out.

Oh yes! This! The Air fryer gets more and more distressed I haven’t opened the door to consume the food it has dried out for me within seconds of it finishing. The washing machine sings a fucking song when it’s done. The dishwasher bleeps incessantly. The electric car has a meltdown when I have 25 km left ( I travel no further than 5kg from home I. It) and shouts at me in Japanese every km.
the touchscreen hob is also my enemy. “Agggh!! You moved a pan!!”

Appliances with personality disorders is an apt description. Sometimes they are all yelling at me in unison.

we have touch lamps in the guest bedroom. They don’t turn on with an insistent finger but do turn on and brighten when you walk past or turn over in bed.

MissMarplesNiece · 24/03/2025 08:41

TickingAlongNicely · 24/03/2025 06:41

Parking apps
What's wrong with cash or card?

And they all seem to use different apps so you end up with 3 or 4 different apps on the phone but then you get to a new car park and find you still don't have the right one, so you have to sit there for 10 minutes waiting for yet another app to download. Or, you've got a new bank card and sit faffing about trying to put in new bank details. Even worse if you've forgotten your unique password which you made up in a hurry and promptly forgot.

I hate those apps that supermarkets encourage customers to use - standing in a queue, in a hurry (why am I always in a hurry) while someone pithers about trying to open it and remember their password and scan it. Even worse if they've had shopping that won't scan so you've been stuck there while a poor assistant rushes ragged between half a dozen people with "unexpected items in the baggage area".

whatwouldyoudoifisangoutofkey · 24/03/2025 08:45

@VickyEadieofThigh someone may have already suggested this but you can get buds that sit on your earlobe and don't go into the ear holes.
I use
these.
I like them because they are very easy to switch off when someone talks to you . One simple press on the bud, no tapping and faffing .
I think you can search bone conduction ear buds.

MayaPinion · 24/03/2025 08:45

We bought a Tesla last year (before the whole Musk/Trump lunacy) and it’s a brilliant car but it came with no indicator stem or buttons for temp control etc. instead it’s all done via screen or steering wheel. We gave it a good try. We really did, thinking we’d get used to it eventually, but we’ve finally caved and bought the gadgets from a company that makes them. Driving is so much more relaxing now that the mild panic of navigating a roundabout has gone.

PuppyMonkey · 24/03/2025 08:46

Wide leg trousers promoted as so much more flattering for women. Nope. Look shit on everyone including the models advertising them.

KimberleyClark · 24/03/2025 08:46

My induction hob has a magnetic dial you put on a special area to switch on and control the rings. I get a childish pleasure from twirling it as it makes a farting noise. However the hob has a complete meltdown should the tiniest drop of water get on it. Shuts down and sulks for five minutes..

luckylavender · 24/03/2025 08:46

Undrugged · 24/03/2025 00:53

Light switches that are ‘smart’. Solving a problem that did not exist.

App-based ordering at restaurants. Just no, loads of faff, does people out of jobs, can’t customise, and THEN it has the cheek to auto-add a 12.5% tip.

Most online booking things where you have to try to sign in/ forget password/ reset password/check email for reset link. So much easier to call up: do you have a table/ slot? Great, thanks, see you then (the end)

Oh yes the App based ordering. Totally shit.

PenneyFouryourthoughts · 24/03/2025 08:47

Thought if another: subscription purchasing.

Amazon, Holland & Barrett and Pets at Home do this. You can buy an item for a one-off purchase for say, £20, or if I subscribe it will be sent to me monthly for £18, plus they've got my data.

Fudge, Off!

AInightingale · 24/03/2025 08:47

Cordless appliances that have a battery life of about 15 minutes and utterly shite motors, like hoovers. Struggling to find a cheapish lawnmower at the minute that still has a corded power supply.

luckylavender · 24/03/2025 08:47

I miss CDs in cars

GingerLiberalFeminist · 24/03/2025 08:47

@garlicstyle
/My washer isn't 'smart' but it still needs three different button presses in the correct order to get going - and has secret functions that you access with secret button sequences, which you have to go online to find out about/

I'm sorry, your washing machine has a cheat code?!!!

🤣🤣🤣

GETTINGLIKEMYMOTHER · 24/03/2025 08:48

Our burglar alarm!

Recently compulsorily updated because of digital phone line.

So instead of a simple, very clear panel where you just entered 4 digits to turn on/off, we now have a much smaller one where it’s a lot harder to see the numbers, plus a big screen which helpfully tells us that today is Monday 24th, 13 deg and cloudy, plus a bloody annoying loud American woman’s voice telling us the system is now ARMED/DISARMED!
If that’s progress you can stuff it up your arse!

I never understand why ‘improvements’ seem to mean more effing complicated. At some point I shall have to replace my now rarely used old tumble drier - just 2 settings, hot and less hot, absolutely fine. But any replacement will almost certainly have 11 settings that I’ll never need.

cheezncrackers · 24/03/2025 08:48

MissMarplesNiece · 24/03/2025 08:41

And they all seem to use different apps so you end up with 3 or 4 different apps on the phone but then you get to a new car park and find you still don't have the right one, so you have to sit there for 10 minutes waiting for yet another app to download. Or, you've got a new bank card and sit faffing about trying to put in new bank details. Even worse if you've forgotten your unique password which you made up in a hurry and promptly forgot.

I hate those apps that supermarkets encourage customers to use - standing in a queue, in a hurry (why am I always in a hurry) while someone pithers about trying to open it and remember their password and scan it. Even worse if they've had shopping that won't scan so you've been stuck there while a poor assistant rushes ragged between half a dozen people with "unexpected items in the baggage area".

And god forbid you change your car! I spent half an hour on the phone with the customer service department of a parking app after I got a different car last year, while trying to buy a train ticket and get on the train and all the time worried I was going to get a massive fine for parking without paying. I never minded buying a ticket from a machine!!

luckylavender · 24/03/2025 08:48

TickingAlongNicely · 24/03/2025 06:41

Parking apps
What's wrong with cash or card?

Parking apps are so shit. And all different. And not always good network coverage

Curiossir · 24/03/2025 08:49

Airfryers

KimberleyClark · 24/03/2025 08:52

GETTINGLIKEMYMOTHER · 24/03/2025 08:48

Our burglar alarm!

Recently compulsorily updated because of digital phone line.

So instead of a simple, very clear panel where you just entered 4 digits to turn on/off, we now have a much smaller one where it’s a lot harder to see the numbers, plus a big screen which helpfully tells us that today is Monday 24th, 13 deg and cloudy, plus a bloody annoying loud American woman’s voice telling us the system is now ARMED/DISARMED!
If that’s progress you can stuff it up your arse!

I never understand why ‘improvements’ seem to mean more effing complicated. At some point I shall have to replace my now rarely used old tumble drier - just 2 settings, hot and less hot, absolutely fine. But any replacement will almost certainly have 11 settings that I’ll never need.

Oh I hate that armed/disarmed thing. It’s an alarm not a bomb for god’s sake.

luckylavender · 24/03/2025 08:53

Brioche burger buns. Every bloody where. And sourdough.

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