Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Should I complain about this nurse

239 replies

AprilF00L · 21/03/2025 16:38

or just let it go?

My very vulnerable, very elderly neighbour fell in his house recently and was treated in his home by paramedics.

Today as I was rushing out to an appointment a district nurse approached me and said that she was there to visit my neighbour but he wasn't in/ This really alarmed me due to his vulnerabilities and physical state. I asked if she'd looked in all the rooms and she said she had. I got her phone number to contact her after my appt.

On my return an hour later I came across her again. She told me that she had returned to see if my neighbour had returned home.

He'd never been out. He was sleeping in bed. She lied. She hadn't looked in every room. He could have been dead for all she knew.7

I'm so annoyed at her lying. So unprofessional. AIBU to report her.

OP posts:
JessicaRabbit6 · 23/03/2025 15:49

If she didn’t care she wouldn’t have approached you

Deepf60 · 24/03/2025 08:50

LIZS · 21/03/2025 16:45

Would he have been visible from outside if tucked up in bed. I doubt a nurse is entitled to let themselves in.

All my nurses and carers had to let themselves in when I was house bound with broken ankle. Most vulnerable people have a key safe

Treacle2014 · 24/03/2025 21:01

Devonshiregal · 21/03/2025 22:25

None. None at all? Absolutely no chance at all that she didn’t, in fact, look in every room? Considering she DID miss an entire human being (a super slow moving one who wasn’t playing hide and seek) in a house?

and if she was stressed because the service is over stretched, and did her job badly, she still did her job badly. Next time your taxi driver crashes because he’s been working overtime due to the economy tanking, bad bosses and is tired - you can say well the poor love wasn’t to blame and pay for your own whiplash treatment.

and if you have a surgeon who takes your kidney instead of your appendix because the nhs is shit and he’s flustered, I’m sure you won’t put a complaint in, right?

but seriously, you do not know this nurse. You have decided she is a victim simply due to a bias based on the fact you are a nurse too. Have you really never met any bad nurse? They’ve all been veritable angels yeah? Right. You care so much about your patients and “put them first” so much so that you can’t even believe someone would dare think about complaining about someone you’ve never even met… hmmm.

Wow your message is very aggressive. Are you okay?

Lighteningstrikes · 24/03/2025 21:10

YABVU
You don’t even know if she had access to the safekey.

Why didn’t you ask her/tell her about it? I suspect you couldn’t be bothered, because it would have made you late.

She was obviously very concerned because she came back.

My rule is not to fuck someone over when you don’t know the full set of circumstances or you’re not you I yourself holy than thou.

llizzie · 25/03/2025 00:12

AprilF00L · 21/03/2025 16:51

Of course she'd been given the key safe code. It's the only way that anyone can get in to his house. He takes about 5 minutes to make his way to the door so social care have allowed anyone who has anything to do with his care access to the key safe.

You could have checked with the GP surgery or even the police if you were not sure who she was.

If the man had died, you would be witness as to the last person who 'saw' him.

Glasgowqueen · 25/03/2025 15:18

TicklishMintDuck · 22/03/2025 20:07

You don’t have to be housebound. District nurses visited me after surgery on an evening.

The criteria is if you can attend the GP surgery for a practice nurse appointment if you are mobile and go out if the house.The dn should be only for housebound patients .

Glasgowqueen · 25/03/2025 15:21

WiddlinDiddlin · 21/03/2025 20:42

If you are concerned and think it warrants reporting, then do it.

But don't check in here because you're either going to be told you're a liar and ruining this persons life OR berated because of course you should and you should have done it there and then and not come to MN and dithered about.

And yes they can let themselves in, one let themselves in here even though I expressly said not to incase our dogs were in the hallway. She'd also walked into the wrong house down the road looking for me, much to the perfectly able bodied residents total confusion!

You sound a bundle of joy , not .How entitled are you.It is your responsibility to keep the dogs away from the nurse.She has many patients to see this time constraints and cannot wait 15 mins for you to answer the door.Be realistic .

Glasgowqueen · 25/03/2025 15:25

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

WiddlinDiddlin · 25/03/2025 15:57

Glasgowqueen · 25/03/2025 15:21

You sound a bundle of joy , not .How entitled are you.It is your responsibility to keep the dogs away from the nurse.She has many patients to see this time constraints and cannot wait 15 mins for you to answer the door.Be realistic .

Fuck meeeeee...you really like inventing shit, you should write fantasy novels.

Of course its my responsibility to keep the dogs away from the nurse - that is why I have in my notes that people are not to walk in but should ideally call/text as they leave their previous job or at least knock and wait.

It takes us about 30 seconds to shift the dogs to another room (upstairs, which I can't do you know, being a wheelchair user), but more like 2 minutes if someones knocking or has just walked in and they've gone all giddy.

Everyone else can manage it - OT does - subsequent DN's have- care company have - the builders managed their dog safety instructions for 9 fucking weeks (don't enter the property before 8.30am. Don't open the living room door. Let us know if they'd be using the back yard!) - in fact it was managed so well they didn't know how many dogs we had for the first 7 weeks, it was only when one asked to meet them that they realised we had three, they thought we had 1!

All the DN's I have had here have been lovely, but just that first one failed to read her notes properly and walked in - nothing actually happened but it took a few minutes to move dogs around which wouldn't have been the case if she'd bothered. And I only mentioned it at all to refute the claim that nurses cannot and do not ever just 'walk in'. Yes they do.

Glasgowqueen · 25/03/2025 16:00

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Glasgowqueen · 25/03/2025 16:04

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Glasgowqueen · 25/03/2025 16:17

croydon15 · 22/03/2025 20:36

Thanks OP for being such a caring, considerate person, the world world would be a nicer place if there were more people like you. The nurse was lazy and of it's happens again you should definitely report her.

She was not lazy she returned.The nurse has a duty of care and has to follow confidentiality protocol.She cannot legally give a random neighbour information without the patients permission.She could be struck off the N.M.C register by disclosing confidential information to nosy neighbours.Would the op like some random person knowing her confidential care details ?

OneQuirkyPanda · 25/03/2025 16:19

You can’t assume she would have access to the keysafe code, I do home visits and I have never seen a keysafe code or information about it
on the systems we use, if I knock on the door and no one answers I leave. The only time I would know about a keysafe is if the patient or the family contacted us to tell us about it.

The systems across health and social care are not all joined up, I can’t see the same information GPs, carers or other hospitals can see, even within the same hospital there is information only some departments have access to, as each department uses different IT systems. Just because he has carers who use a keysafe it doesn’t mean any other professional who comes to visit him knows about it too and has the code to it.

TicklishMintDuck · 28/03/2025 17:27

Glasgowqueen · 25/03/2025 15:18

The criteria is if you can attend the GP surgery for a practice nurse appointment if you are mobile and go out if the house.The dn should be only for housebound patients .

My consultant put me under the care of the district nurses. Practice nurses do not deal with post surgical wound care where I am and I needed support out of hours. Perhaps different trusts operate differently.

New posts on this thread. Refresh page