To have laughed out loud at this retail worker

[Shmee1988]

Today I went to a highstreet branch for some painkillers. I asked the lady behind the counter if they had some cocodomol. She said 'yes, we have our normal cocodomol and our max strength'. I asked if I was allowed to come and read the box and she said no (behind the counter so fair enough) I then asked if she could please explain the difference between the 2, I obviously meant the difference in strength in the active ingredient. Her honest to God, genuine response was 'yes of course, this one is our max strength version...... and this one ....is not'😂I was so taken aback by the utter ridiculousness of her explanation that I had no idea to respond, I just laughed. Anyone had anything similar or did I just encounter a particularly unknowlegable retail worker ?

You have no idea if that is the case but you keep doubling down if it makes you happy.

"If she'd of"

If she'd HAVE.

Rather than laughing out loud AT her, wouldn't it have been kinder to say, 'Oh, sorry-what I meant was, can you tell me how many mg of codeine is in each so I can compare the two?'

My sons autistic and he'd have struggled with the question too so he'd seek clarification. That's the difference customer service training makes.

Edited your original post now! Yes you were rude for “laughing out loud at the retail worker” and BU arguing about it for 2 1/2 hours with everyone that disagreed with you!

This.

Exactly. Why couldn't she just show you the boxes?

Yes, that's the sensible thing to do. We all need to clarify on occasion.
No need to laugh at someone, really.

She was expecting her to tell her the amounts of paracetamol and codeine. 500mg paracetamol 8mg codeine is the usual. Solpadeine max have 12.8mg codeine.

I'd have laughed too. I'd have been insulted if she was using language aimed at 8 year olds or whatever the average reading age is in the uk.

She should have just asked the pharmacist to answer you but maybe new at her job and nervous or was just being a wise guy.

Nobody asked her to??

I'm autistic too and I prefer the answer I'd have given.

So after you laughed, then what happened?

Yes, I could laugh out loud at an adult saying of instead of have if they asked me something, but I’m not that rude!

Seriously?

No, of course not lol !!!

Ugh. Reminds me of when I was a barmaid and some rude old bat was asking me what all the different beers tasted like, I said "I just pull the pints I haven't tasted them all". She'd had an attitude from the start though. People are horrible.

I actually heard someone ask a similar question in a pharmacy this evening and they got an explanation as to the difference in milligrams of the regular versus max version. Most people who work behind the counter in pharmacies are put on a training course to give them some familiarity with what they are handing out over the counter.

Yes, but in pointing it out are you not bring just as rude. The point is, she said something funny and it made me laugh. If I'd have said ' that's a stupid thing to say'that would've been rude. I just laughed, she laughed. I was in a hurry so I told her not to worry and purchased the normal ones.

I can’t believe people with customer facing roles have to endure people like you.

Well thank goodness for that lol.

As we weren’t there it’s hard to say for sure if you came across as a mean girl but as you've made a thread about it I’m thinking you laughed because you found her stupid? which seems mean.

So how did the encounter end?

I do actually have a degree in English language and literature

Are you now saying that you lied about your degree?! That's bizarre as well.

Quite. However, I assume that should she of asked you what the difference between and lager and a spirit is, you'd of been able to answer that? And if not, I can only guess that youd still probably not have said 'ones a spirit and one is not' ....

She was difficult to deal with. Is the "old bat" bit really necessary?

Yes, I suspect the OP might have mistaken sarcasm for stupidity…