To have laughed out loud at this retail worker

[Shmee1988]

Today I went to a highstreet branch for some painkillers. I asked the lady behind the counter if they had some cocodomol. She said 'yes, we have our normal cocodomol and our max strength'. I asked if I was allowed to come and read the box and she said no (behind the counter so fair enough) I then asked if she could please explain the difference between the 2, I obviously meant the difference in strength in the active ingredient. Her honest to God, genuine response was 'yes of course, this one is our max strength version...... and this one ....is not'😂I was so taken aback by the utter ridiculousness of her explanation that I had no idea to respond, I just laughed. Anyone had anything similar or did I just encounter a particularly unknowlegable retail worker ?

Maybe I'm both 😉

Training or no. I take it you can read.

Wow, you accuse OP of using "offensive" language and then call her that? Give your head a wobble.

"Would of". Do you mean "would have"?

75mg is sold in every pharmacy I've been to, and different consultants both pregnancies said to buy it rather than doing a prescription so presumably that's policy to reduce NHS costs. Understandably as it would be ridiculous to be adding that huge bill for something women can buy for £1 just because the occasion pharmacist might want to go on a power trip over one of the most commonly used medications in pregnancy.

OP said she was the retail assistant, not a pharmacist. OP wasn’t clear/specific in her question hence the answer she received. Yes, the RA could have asked OP to clarify what she meant.

If the RA was being sarcastic OP would have said so, but they hadn’t. OP also said that they laughed about it after.

Retail Assistants selling OTC medicines are trained to do the job and they don't have to be a pharmacist to answer simple questions like OP's (I could have answered her question competently with no training whatsoever). This RA clearly wasn't competent to do her job and needs retraining if she thought her response was in any way sensible, reasonable or helpful.
And I didn't say OP said the RA was being sarcastic - that's my best reading of the RA's reply because the only other conclusion I could draw from it is that she's as thick as mince.

BRAVO!

Shoukd. ? Really? I am that "retail worker". Also I double up as a worker in hospitality. I also have a degree in Law and a Masters. I recently gave up full time career in law to care for my mum and dad. (96 each).

I think I may be missing your point? I'm sure you're very smart, which leads me to believe that should you have been the person serving me, you'd have a basic understanding of my question?
And you're really going to pick me up on what is clearly a typo? Lol

Bitter much? You've been caught out as a bully. (Sorry, I'm on my retail lunch break).

Agree. A bully attempting to justify their behaviour.

Talking to people IRL and posting a thread about it calling someone else stupid amongst other things, yet insisting that they're not mocking anyone, because they don't like it that decent people don't behave like that.

And it was a total non event, not even worth thinking about afterwards, unless you need the ego boost that comes with running someone else down.

Bitter about what? Lol 😂 if you're seriously telling me that you'd not have understood my question? If that's the case I genuinely hope I don't end up with you for a legal matter

I love how you are being told over and over again that you were wrong and are still doubling down 🤣🤣

You asked a stupid question. Obviously the extra strength is stronger! If you wanted to know the mg difference in them, maybe you should have been more clearer and asked that!!

The cringe at using Lol.

Sad times.

One was higher strength than the other. What was so funny?
Perhaps you ought to clearly have asked how many mg each were?

I didn't know there were 2 strength OTC cocodamol.

Thought it was just the 500/8 and everything else was prescription.

Respectfully OP, if I were her, I too would have thought you were a sandwich short of a picnic and said exactly the same.

And this is why no one wants to work retail. No one wants to be constantly looked down on or mocked on MN.

What?

What?

That wasn’t to you op. I just don’t get the question?

It's called chip on shoulder 😂

Consultants have no idea about pharmacy rules and regulations so they'll tell you anything. Vets tell people to come and buy medicine for their pets when that would also be illegal. They just don't know. You can buy aspirin off the shelf in supermarkets and pharmacies, but if you're asking to buy it from behind the counter in a pharmacy where it's controlled, then they were within their rights to refuse sale. Just go to Tesco instead!

Oh come on -pharmacies sell various painkillers that are kept out of reach for a good reason. Staff training ought to cover those reasons or they shouldn't be in a position to dispense.