Can't sleep for stress.
DWP sent my carer letters to my address as a care of address as agreed by me, as she was sofa surfing.
For unknown reasons they then changed it to violent next door neighbors address! (She does have a DWP claim)
NDN sat on this for some time. and no one else knew.
We now know that two years ago carer had received a single justice conviction and fine for an out of date student train ticket discount card, that she was unaware of. It's grown to £950 and a few months after she stated working with me bailiffs had been given next doors address by/via DWP and went there. Neighbor sat on that for a few months too.
Then out it all came along with allegations that a UC claim had also been applied for, and a catalogue supposedly set up, and defaulted on over £550, supposedly with bailiffs too. But, no paperwork, just shouting NDN.
TBH wasn't sure if we should believe her.
Weeks later NDN finally handed over one DWP letter and the bailiff letter only,
DWP say no UC claim ever made, NDN wont give even the name of catalogue, let alone paperwork. Carers credit score hasn't changed. Police have said Action Fraud, who said no evidence so no fraud.
Bailiffs returned their debt to court after it was shown no attempt to hide or deceive, (plus she brought a full price ticket) DWP couldn't explain why they changed carers address to NDN but said all OK now.
NDN has made a couple of public scenes, but told produce paperwork as impossible to do anything further without it.
Tonight I have been seriously screamed at, struggled to get the woman out of my hall that she's accessed, and had serious slanderous unrelated rubbish along with claims it's fraudulent for me to have a carer, screamed up the street and threats of lies to the landlord, for a prolonged time causing people to stop and watch. Apparently months later she claims she's had another DWP letter for carer.
DWP can't confirm or deny, but admitted they had sent letters to my address then inexplicably to next door. They can't input carers new address as they say her flat number doesn't exist, (it has to, it's a block of not new flats and each has a number - no letters) then said they can't even input mine to end this, as the computer just defaults back to NDN each time they do!
They can't explain it, and say they can't block carers mail wrongly going out to this woman, even though they know, and that it's causing huge issues.
Poor carers personal info (with added BS) is being shouted all over the street, and it's allowing NDN to shout outrageous untrue claims that I've stolen from and defrauded named individuals and organizations and what a scummy person I am. It's a horrible data breach and DWP saying they can't explain it or fix it.