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To think most of you don’t know Mumsnet are now requiring acceptance of cookie tracking or payment to use the site?

352 replies

OldChairMan · 05/02/2025 13:09

… as MN have only posted in Site Stuff:

https://www.mumsnet.com/talk/site_stuff/5268190-introducing-pay-or-consent-on-mumsnet?utm_campaign=thread&utm_medium=share

Many will click on “Read for free” without realising that this is a change in the site’s terms.

“Hello everyone.

We wanted to give you a heads-up about a change in the way we deal with cookie consent. We are introducing a Pay or Consent model, giving you two different options to continue accessing the site:

• Continue for free with cookies and ads: this is the option that most people have enabled already.
• Subscribe to Mumsnet Premium: For those who prefer an ad-free experience with no cookies/tracking for ad purposes - Besides ad-free you’ll also get first access to our product tests plus all revenues from Premium are put towards our campaigning work

Why are we making this change?

The pay or consent model is becoming increasingly common across online platforms as publishers adapt to changes in advertising levels and data privacy regulations. Like many other publishers, we relied on advertising to generate income but changes in tracking regulation and the growing use of ad blockers have made this model less viable.

We know that Mumsnet is an essential space for many - a place to seek advice, find support, and connect with your fellow Mumsnetters. That’s why we’re committed to ensuring that the site remains free at the point of use for anyone who needs it but it’s not fair that those who install ad blockers or rejected cookies are piggy backing on the back of other users who haven’t.

At the same time as introducing this, we’re going to reduce the price of Mumsnet Premium to £2.99 a month because we want to be fair to those who’d rather not accept advertising cookies. This is less than the cost of a flat white a month from most decent coffee shops and we very much hope you think Mumsnet’s worth it! Nb anyone who’s signed up to Mumsnet Premium already at the previous price (£4.99 per month) will have their payments reduced within the next week or so.

We’ll be here to answer any questions you may have. Thank you, as always, for supporting Mumsnet.”

Introducing Pay or Consent on Mumsnet | Mumsnet

Hello everyone. We wanted to give you a heads-up about a change in the way we deal with cookie consent. We are introducing a Pay or Consent model,...

https://www.mumsnet.com/talk/site_stuff/5268190-introducing-pay-or-consent-on-mumsnet

OP posts:
LetThereBeLove · 05/02/2025 16:07

alexdgr8 · 05/02/2025 13:17

It doesn't bother me.
Seems fair enough.
I can still read it for free.
And it's free to join so able to contribute also.
Am I being naive?
I am not tech savvy.
Why should I care about cookies?
Genuine question.
Ink cartridges were new tech in my era.

And mine!

OolongTeaDrinker · 05/02/2025 16:10

butitsobvious · 05/02/2025 14:05

MN is not a charity. Of course they have to find a way to make money from the site. its a business.

You are free to go elsewhere if you don't like the 'price' of using the service that they provide.

True, but we as the users are providing most of their content for them for free 🤷🏻‍♀️

JaneJeffer · 05/02/2025 16:11

One more thing to add. Mumsnet have a long history of attacks of hackers. Do you think it's a good idea to give free access to hackers into your money?

Some people seem to think it's a great idea! Remember that time when people were being logged into other users accounts by mistake or that time when hackers got hold of people's names and email addresses? Obviously not!

Janiie · 05/02/2025 16:12

OolongTeaDrinker · 05/02/2025 16:10

True, but we as the users are providing most of their content for them for free 🤷🏻‍♀️

Ah so you think perhaps they should pay us a subscription for our content? It just gets better Grin.

Autther · 05/02/2025 16:20

butitsobvious · 05/02/2025 15:04

If you want to use their site, you should pay them for it.

The entitlement of some people on this thread is off the scale.

Imagine being outraged that MN the business is expecting to get something back from the people who use, er, MN, whether in money or data. Why on earth do you think other people should work to provide something that you use, without you paying for it in someway?? Why do you think you have that right??

MN is not even an essential service Though we all do have to pay for essential services like housing, food and fuel. But MN is a non-essential leisure service that you are free to to stop using if you don't like how you being asked to pay for it, in data or money.

So stop being such whiny, entitled brats. Dear God.

Absolutely agree. Why don't people just stop using it?

cheezmonster · 05/02/2025 16:21

Babycote · 05/02/2025 14:30

Doesn't bother me at all. If you don't want ads, pay. If you don't want cookies, pay. Seems reasonable. It's been communicated clearly and transparently.

You really don't need to pay. There are very simple, free workarounds.

Twiglets1 · 05/02/2025 16:26

JoyousGreyOrca · 05/02/2025 16:04

It amazes me that people do not understand basic security issues and dismiss it by talking about kettles.

You’re easily amazed.

OolongTeaDrinker · 05/02/2025 16:27

Janiie · 05/02/2025 16:12

Ah so you think perhaps they should pay us a subscription for our content? It just gets better Grin.

When did ‘perhaps’ I suggest that?? How random - are you ok? 😂

GoldenLegend · 05/02/2025 16:30

IkeaMeatballGravy · 05/02/2025 13:34

It's laughable that there is a premium option when they don't even have one night moderator. I was really shocked to find out this week that they only have a 'night watch' of volunteers.

Absolutely this and I would be handing in my notice as a volunteer if I volunteered.

Babycote · 05/02/2025 16:32

TwentyTwentyFive · 05/02/2025 15:45

It's also very worrying that someone raised the question of how secure payment methods would be hours ago and yet MN have not been at all quick to answer the very reasonable question? You think they be falling over themselves to explain why people should trust them with this information when they can't even keep email addresses safe?

Although it's actually pretty farcical how poor (thrown under the bus) Becky started the thread to answer questions and yet there's been only one response from her on the whole thread...

Edited

Payment is virtually always handled by a third party gateway.

StopStartStop · 05/02/2025 16:33

I've just clicked to accept ads and cookie tracking but I hate it.

Smashandflab · 05/02/2025 16:34

Everyone email their DPO!

I think what is breaching the law is that they say you can make an informed choice by reading the Privacy Policy in the pop up, but you can’t read that without being forced to accept cookies.. ooopsy Mumsnet.. will report to the ICO.

I’ve just accepted cookies as had no choice (illegal) then gone down to Privacy Settings in the site footer and rejected all
cookies. When I went back to check they’re all set to rejected. Everything seems to be working still 🤷‍♀️ who knows how long my data will be stored for though after being forced to accept.

BloominNora · 05/02/2025 16:38

I've just posted a couple of questions on the Site Stuff thread as it definitely looks like they are acting illegally, or if not sailing very close to the wire in terms of ICO regulations.

@Smashandflab - not sure they have a DPO - fairly certain this latest decision was an idea in the morning brainstorm by an intern who has watched one too many episodes of the apprentice. Some real baby basic errors in the roll out of this policy!

Page 17 | Introducing Pay or Consent on Mumsnet | Mumsnet

Hello everyone. We wanted to give you a heads-up about a change in the way we deal with cookie consent. We are introducing a Pay or Consent model,...

https://www.mumsnet.com/talk/site_stuff/5268190-introducing-pay-or-consent-on-mumsnet?reply=141939211

Smashandflab · 05/02/2025 16:45

@BloominNora

but please do [email protected] if anything doesn’t make sense or needs expanding on. Because, by necessity, this is a long document and because we’re all pressed for time, we've summarised the key points – you can click on each one to get more detailed information. Please do read the whole thing if you can.
The data controller of www.mumsnet.com is Mumsnet Ltd, Studios 13-16, Deane House Studios, 27 Greenwood Place, London, NW5 1LB. Adam Stokes is our data protection officer and can be contacted at [email protected] or at The Data Protection Officer, Mumsnet Ltd, Studios 13-16, Deane House Studios, 27 Greenwood Place, London, NW5 1LB.

Mumsnet | The UK’s most popular website for parents | Mumsnet

Mumsnet makes parents’ lives easier by pooling knowledge, advice and support on everything from conception to childbirth, from babies to teenagers.

http://www.mumsnet.com

Smashandflab · 05/02/2025 16:46

The Accept button also shouldn’t be blue! That’s not allowed by ICO standards. People will subconsciously click it..

HotCrossBunplease · 05/02/2025 16:49

@Janiie

Every other site has the accept cookie thing, please tell me why the outrage for this one?

Most sites give users the option to consent to cookies or reject cookies. This is the law. It is summarised by the ICO as follows:

QQ

You must tell people if you set cookies, and clearly explain what the cookies do and why. You must also get the user’s consent. Consent must be actively and clearly given.
There is an exception for cookies that are essential to provide an online service at someone’s request (eg to remember what’s in their online basket, or to ensure security in online banking).
The same rules also apply if you use any other type of technology to store or gain access to information on someone’s device.

UQ

What Mumsnet are doing is taking this one step further and telling people that they can’t use the site for free if they don’t accept the cookies. That’s their choice, they can do this legally as long as they are transparent about it.

A lot of sites offer a service with ads, but one that still allows people to reject cookies. in other words, you agree to see ads, but you don’t agree to the ads being personalised to you.

Mumsnet are not offering this any more. That‘s the difference.

Locutus2000 · 05/02/2025 16:49

ilovesooty · 05/02/2025 15:10

I really am surprised that there are so many people who've apparently been here for years and didn't know about the existence of the Night Watch and how it works.

I think the whole furore has proved that many people didn't know about the Night Watch thing as it has not been relevant to them.

DrBlackbird · 05/02/2025 16:52

gamerchick · 05/02/2025 14:08

You know there's nobody forcing you to log in and post here. If you're not happy then you're free to go elsewhere.

Have you seen what you agree to when you visit the likes of the daily mail? That's properly fucked up.

Exactly. Or any regional paper? They have over a thousand vendors they sell your data to.

Reddit actively selling poster’s data now. Amazon, google, FB, insta, TikTok all monetise our data to a fine art. Tech firms desperate for more data to train algorithms. MN is probably one of the better forums. They’re not actively selling our data, (I think?) but selling advertising space.

Edited to add: Most sites give users the option to consent to cookies or reject cookies. This is the law. It is summarised by the ICO as follows There is no such thing as rejecting all cookies. All websites have essential cookies. Most websites are quite sneaky. You go into vendors and find 100’s of data firms allowed to place cookies/acccess data for ‘legitimate purposes’. All alllowed in the GDPR. You have to individually reject access one by one.

Locutus2000 · 05/02/2025 16:52

ilovesooty · 05/02/2025 15:25

Agreed. Some posters certainly seem to have suspect motives.

I'm more suspicious about all the brown-nosers myself.

WinterBones · 05/02/2025 16:52

Nice to see someone reacted with a laugh emote on my comment about disabled users being made to feel unwelcome.

AgnesX · 05/02/2025 16:54

More than they are already? It seems that there's enough ads as it stands.

Locutus2000 · 05/02/2025 16:56

Fuck me this is a discussion site.

I am so sick of posters who think they can tell other people what they are allowed to say. Fuck off.

BloominNora · 05/02/2025 16:57

@Smashandflab - Thanks - I was just being facetious about them not having a DPO 😉 but it is good to know that they are at least complying in that regard

But this latest hoohaa would suggest that either:

a) he hasn't been consulted about this or
b) he has and they've gone against his advice or
c) he isn't very good!

Janiie · 05/02/2025 16:58

Locutus2000 · 05/02/2025 16:52

I'm more suspicious about all the brown-nosers myself.

Brown nosers Grin. It is the internet! Most sites require that you accept cookies and ads or pay premium what on earth is with all the pearl clutching about mn doing it.

Have all the dereggers deregged yet or are we going to get a few more pages of yeah but no buts?

niadainud · 05/02/2025 16:58

alexdgr8 · 05/02/2025 13:17

It doesn't bother me.
Seems fair enough.
I can still read it for free.
And it's free to join so able to contribute also.
Am I being naive?
I am not tech savvy.
Why should I care about cookies?
Genuine question.
Ink cartridges were new tech in my era.

Nice poem.