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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Shop allows dogs in and my item is ruined

430 replies

shedidwhatnan · 16/01/2025 22:00

Argh. Still annoyed even typing this

Visited a store of a well known aspirational brand today.

They let dogs in and have water bowls outside, encouraging dogs to 'take a sip' and then goes on to say all dogs on leads or dogs in arms are welcome inside

I had just spent good money on something and stopped to have a look at something on the display table near the exit.

The owner seemed to have been having a browse next to me and her dog proceeded to go right next to me! My paper bag from the shop got wet Sad

The store assistant noticed, giggled and went to get some stuff to clean up. No mention of my bag or compensating me when I said 'Oh dear, it's on my bag now'. She just said 'ha, what are they like!' Then ignored me and started chatting to the owner who whilst the cleaning stuff was fetched, kept apologising to me over and over

And in truth, it isn't the dog owners fault really. The ultimate blame is with the shop for allowing dogs of any kind beyond guide dogs into the place.

I asked for a clean bag. Discovered my item also got wet. Shop assistant said 'oh, hopefully it'll just wash out!' And that was that

I was so embarrassed and upset that I left

AIBU to think dogs shouldn't be in shops? I can sort of see the appeal to have a tasteful sausage dog allowed in but not medium+ size breeds!

OP posts:
Headinthesand21 · 17/01/2025 01:05

blubberyboo · 17/01/2025 00:50

You are making no sense

You were quite happy to use your statistic of " one third of households own a dog" to justify why people should accept dogs in eating places. But just as easily dismiss the two thirds of people who don't own a dog because you have decided that you believe they probably like dogs in eating places anyway. Have you not even considered that a fair chunk of the " one third" also might not want to eat in a place where other people's dogs are? I'm fairly sure they don't want to stand on other people's dog shit in the street even though they love dogs so it makes sense they probably don't want other dog hairs in their food or watch waiting staff clean a turd off the floor before carrying out their plate. Or maybe they are just more sympathetic to other diners than you.

Yes you feel free to go to places with your dog even though you know it probably bothers other diners. I mean you've just said that dog owners must all be a lovely bunch because that's what you believe about yourself. It's clear you don't consider people who are pissed off with dogs pissing and shitting everywhere in the street and indoors, jumping up on their clothes, slobbering over them, begging for food, tripping them up in the street or with there stupid long leads. Knowing that if a dog has an accident in a cafe the staff who are handling your food need to clean it up 🤢 Or those with allergies or a bad dog experience. Because you owners are all "nice people" but just know that you are actually the reason many don't visit establishments and spend our money there.

🙄🙄🙄🙄🙄🙄
You sound like you have a very big chip on your shoulder.
You don’t even make much sense, just repeating silly assumptions about groups of people you have never met. You must have a very unpleasant view of humanity if you think all people who like dogs behave in the way you describe.

Is this a reflection of how you feel about yourself?

Of course there are some terrible owners and they reflect badly on others, as with any area of society sadly. I’m pleased that where I live, I haven’t noticed dogs “pissing and shitting everywhere in the street and indoors, jumping up on their clothes, slobbering over them, begging for food, tripping them up in the street or with there stupid long leads”. I think this might exist in your mind OP.

Anyway, I’m off to bed to snuggle up with my gorgeous little cockapoo.

Try to get the chip off your shoulder through.

blubberyboo · 17/01/2025 01:12

Headinthesand21 · 17/01/2025 01:05

🙄🙄🙄🙄🙄🙄
You sound like you have a very big chip on your shoulder.
You don’t even make much sense, just repeating silly assumptions about groups of people you have never met. You must have a very unpleasant view of humanity if you think all people who like dogs behave in the way you describe.

Is this a reflection of how you feel about yourself?

Of course there are some terrible owners and they reflect badly on others, as with any area of society sadly. I’m pleased that where I live, I haven’t noticed dogs “pissing and shitting everywhere in the street and indoors, jumping up on their clothes, slobbering over them, begging for food, tripping them up in the street or with there stupid long leads”. I think this might exist in your mind OP.

Anyway, I’m off to bed to snuggle up with my gorgeous little cockapoo.

Try to get the chip off your shoulder through.

Oh stop being so sanctimonious

Read the thread and the experiences of people and shop assistants. None of those experiences are about people who LIKE dogs

It's about people like you who own dogs but who have no consideration of others. So away you go to bed and reflect on how you might try and be more respectful.

DBD1975 · 17/01/2025 01:12

It is totally the dog owners fault it is not the fault of the store.
This incident could just have easily happened outside of the store.
You must have been in very close proximity to the dog for this to have happened.
I have a male dog, he is house trained and would not wee inside a store. However if he did I cannot see any angle or position that would enable him to wee up a bag that was being carried by someone unless it was placed underneath him.
If the dog was female and squated you must have put the bag down on the floor next to the dog.
The owner apologised and if your item was soiled through the bag you should have had the discussion with the owner about them replacing it. I don't see the store are liable in any way.whatsoever, they don't own the dog and they are not liable for the dog or the dog owners actions.

PiggyPigalle · 17/01/2025 01:14

GreenTeaLikesMe · 17/01/2025 00:21

"Dogs in arms" is pretty awful; great, so now people are going to be touching the shop's items with doggy-smelling hands? Yuck.

Unfortunately,

  1. brick-and-mortar establishments are trying to survive in the internet age

  2. a lot of people went and lumbered themselves with fucking dogs during COVID (because apparently a lot of people either thought the pandemic would go on for 10 years or didn't understand that dogs live for about 10 years and don't automatically disappear into thin air when lockdown conditions are lifted?) and now want to be able to do all the things they did pre-dog while trailing a dog around with them

  3. it's become taboo to leave dogs in cars or tied up outside a shop

So we are basically stuck with them in shops now, unless we want to see a lot of places going bankrupt :(

With any luck, things may improve in a few years, as some of the COVID-era mutts start to shuffle off this mortal coil.

Edited

You've ruined your argument in the first sentence.

Ok is it that humans have been picking their nose. Defecated without washing their hands. Carrying infectious diseases. Have you ever seen the swabs taken from a public hand rail? I assure you that dog hair would be the least of your worries, and I'm against dogs in shops.

Headinthesand21 · 17/01/2025 01:21

blubberyboo · 17/01/2025 01:12

Oh stop being so sanctimonious

Read the thread and the experiences of people and shop assistants. None of those experiences are about people who LIKE dogs

It's about people like you who own dogs but who have no consideration of others. So away you go to bed and reflect on how you might try and be more respectful.

‘No consideration for others?’
You know very little about me and yet you make sweeping statements about me and about large groups of people.
I’m not sure that the admittedly awful experiences of the tiny number of people who have written on this forum is exactly representative of things.
Do you even know what sanctimonious means? I suspect not or you would realise that the finger is pointing back at you.
Respectful? Written by somebody who uses ‘f’ words in their post. Mmmnnn

DBD1975 · 17/01/2025 01:21

blubberyboo · 16/01/2025 23:35

What an utterly silly and ignorant comment
Two thirds of households don't own dogs and that means a hell of lot don't care for dogs around them

You banging on about "your little cockerpoo" is exactly what I mean! You've grown an expectation that everyone will love her and want to cuddle her. Thats because you surround yourself with those kind of people. Well a whole fucking lot of us don't want her anywhere near us when we are eating! Thats the "we"...the people that are staying away from cafes while you clog the place up with non paying dogs. It obviously hasn't occurred to you that other people are staying away from those establishments because she's there. The dog doesn't have to be disruptive to be a problem...it's just the presence that puts other paying customers off.

Edited

Stay away then, trust me you won't be missed.

Begsthequestion · 17/01/2025 01:22

PiggyPigalle · 17/01/2025 01:14

You've ruined your argument in the first sentence.

Ok is it that humans have been picking their nose. Defecated without washing their hands. Carrying infectious diseases. Have you ever seen the swabs taken from a public hand rail? I assure you that dog hair would be the least of your worries, and I'm against dogs in shops.

If you really think dog hands is on par with snot and human shit, why would you object to someone expressing their disgust about it?

DBD1975 · 17/01/2025 01:22

Throwingpots · 17/01/2025 00:06

Had a freshly bought croissant snaffled out of my bag whilst I was paying for my shopping awhile ago. Id put my carrier bag down whilst I was paying for something and before I knew it, this large dog on extendable lead had its bloody head in there. So cross, once upon a time dogs were left outside shops.

Once upon a time we sent kids up chimneys but thankfully we have evolved.

Frostynoman · 17/01/2025 01:29

Couldn’t find a direct comparator however this is interesting as regards liability

law.stackexchange.com/questions/94062/purchased-merchandise-stolen-from-customer-before-taken-off-retailer-s-premises

Begsthequestion · 17/01/2025 01:29

DBD1975 · 17/01/2025 01:22

Once upon a time we sent kids up chimneys but thankfully we have evolved.

Child labour is in no way equivalent to a dog sitting on a pavement for five minutes.

bridgetreilly · 17/01/2025 01:36

Of course it is the shop’s problem. If they welcome dogs into stores, they have to take responsibility for the consequences. I mean, it’s also the dog owner’s problem, but there’s plenty of blame to share around here.

bridgetreilly · 17/01/2025 01:38

DBD1975 · 17/01/2025 01:22

Once upon a time we sent kids up chimneys but thankfully we have evolved.

Dogs have not. They shouldn’t be taken shopping, whether to go inside or be left outside.

BlueRobins · 17/01/2025 01:38

one puzzlement i have with dog owners, there's a park with both a cycle track and a walking track parelle to each other, the parks rules are all dogs on leads, so your there cycling and nearly have an accident with the dog because they are off the lead and the owner tries to call the dog back to them but then the dog runs across the cycle track in some cases, i love the dogs but owners why when you know they should be on the lead in a park is omg behaviour,

DBD1975 · 17/01/2025 01:41

Begsthequestion · 17/01/2025 01:29

Child labour is in no way equivalent to a dog sitting on a pavement for five minutes.

There is a huge trade in dogs being stolen, no responsible dog owner would leave their dog tied up outside anywhere.

BlueRobins · 17/01/2025 01:46

DBD1975 · 17/01/2025 01:41

There is a huge trade in dogs being stolen, no responsible dog owner would leave their dog tied up outside anywhere.

that i agree with

DBD1975 · 17/01/2025 01:49

bridgetreilly · 17/01/2025 01:38

Dogs have not. They shouldn’t be taken shopping, whether to go inside or be left outside.

Dogs can and should be taken wherever their owners deem it suitable to take them as long as they are well trained.

Dogs have evolved, dog ownership has evolved and the way dogs are involved in their owners lives has changed and there is no going back.
I have a well trained dog who goes everywhere with me
We frequent and spend money in the shops and cafes which are dog friendly and we obviously don't frequent or spend money in the ones which are not, it really is that simple.

Verbena17 · 17/01/2025 01:55

shedidwhatnan · 16/01/2025 22:00

Argh. Still annoyed even typing this

Visited a store of a well known aspirational brand today.

They let dogs in and have water bowls outside, encouraging dogs to 'take a sip' and then goes on to say all dogs on leads or dogs in arms are welcome inside

I had just spent good money on something and stopped to have a look at something on the display table near the exit.

The owner seemed to have been having a browse next to me and her dog proceeded to go right next to me! My paper bag from the shop got wet Sad

The store assistant noticed, giggled and went to get some stuff to clean up. No mention of my bag or compensating me when I said 'Oh dear, it's on my bag now'. She just said 'ha, what are they like!' Then ignored me and started chatting to the owner who whilst the cleaning stuff was fetched, kept apologising to me over and over

And in truth, it isn't the dog owners fault really. The ultimate blame is with the shop for allowing dogs of any kind beyond guide dogs into the place.

I asked for a clean bag. Discovered my item also got wet. Shop assistant said 'oh, hopefully it'll just wash out!' And that was that

I was so embarrassed and upset that I left

AIBU to think dogs shouldn't be in shops? I can sort of see the appeal to have a tasteful sausage dog allowed in but not medium+ size breeds!

You were still on the premises - you should have either asked the assistant to replace your wet item or said you want to return it.

The assistant should also have automatically done that for you.
’Hopefully it will wash out’ was your cue to say ‘I’m not going to risk it and I’d like a replacement’.

TwentySecondsLeft · 17/01/2025 01:57

@shedidwhatnan

I really want to like dogs, but the amount of shit, chasing my kids into the road, licking my kids water bottles, off lead when they should be on a lead, taking up the whole pavement and forcing me into the road etc makes me really, really detest them - or rather dog owners.

We have a lovely deli along the High Street with fruit and veg displayed beautifully outside. Every time I walk past, there is a dog licking the veg and an oblivious dog owner having a chat. Gross. Haven’t witnessed a dog pissing over the veg yet, but I bet it happens.

I’d have demanded a refund saying your store policy means a dog has pissed all over my purchase.

TwentySecondsLeft · 17/01/2025 02:05

Just want to add - licking and sniffing the veg with the same nose that had just been sniffing some other dogs arse…
It’s just completely vomit inducing.

BettyBardMacDonald · 17/01/2025 02:08

Yellowbananasarebetterthangreen · 16/01/2025 22:07

Why didnt you stand at the till and insist on an exchange for an alternative? I would have.

This.

IfOnlyOurEyesSawSouls · 17/01/2025 02:09

Thegoatliesdownonbroadway · 16/01/2025 22:10

John Lewis lets dogs in now. Its just revolting.

😂
a lot of dogs are infinitely less revolting than humans.

TwentySecondsLeft · 17/01/2025 02:15

@IfOnlyOurEyesSawSouls

Hmm. Generally humans don’t shit on the pavement, sniff each others arses in public and piss over consumables - although I agree it’s a close call.

NattyTurtle59 · 17/01/2025 02:25

I love dogs, but all I can say is thank goodness I live in a place where dogs aren't allowed in shops (except for guide and companion dogs obviously).

GreenTeaLikesMe · 17/01/2025 02:35

PiggyPigalle · 17/01/2025 01:14

You've ruined your argument in the first sentence.

Ok is it that humans have been picking their nose. Defecated without washing their hands. Carrying infectious diseases. Have you ever seen the swabs taken from a public hand rail? I assure you that dog hair would be the least of your worries, and I'm against dogs in shops.

I'm thinking more about doggy smells on things like clothes rather than germs, actually.