Shop allows dogs in and my item is ruined

[shedidwhatnan]

Argh. Still annoyed even typing this

Visited a store of a well known aspirational brand today.

They let dogs in and have water bowls outside, encouraging dogs to 'take a sip' and then goes on to say all dogs on leads or dogs in arms are welcome inside

I had just spent good money on something and stopped to have a look at something on the display table near the exit.

The owner seemed to have been having a browse next to me and her dog proceeded to go right next to me! My paper bag from the shop got wet

The store assistant noticed, giggled and went to get some stuff to clean up. No mention of my bag or compensating me when I said 'Oh dear, it's on my bag now'. She just said 'ha, what are they like!' Then ignored me and started chatting to the owner who whilst the cleaning stuff was fetched, kept apologising to me over and over

And in truth, it isn't the dog owners fault really. The ultimate blame is with the shop for allowing dogs of any kind beyond guide dogs into the place.

I asked for a clean bag. Discovered my item also got wet. Shop assistant said 'oh, hopefully it'll just wash out!' And that was that

I was so embarrassed and upset that I left

AIBU to think dogs shouldn't be in shops? I can sort of see the appeal to have a tasteful sausage dog allowed in but not medium+ size breeds!

Costa don't allow dogs.

There are 4 independent coffee shops in my small town. All of them allow dogs. Costa doesn't. Yet there are constant complaints on local Facebook pages about Costa's no dog policy. It has to be said that the other coffee shops are more popular than Costa regardless of dogs. (Not a dog lover personally although don't hate them)

Your dog probably reacted to the smell of where someone else’s dog pooped.

Thus is why dogs in general stores is a bad idea.

M/y dog comes everywhere with me, because I need him for work and nowadays you can't leave a dog in the car for 5 minutes otherwise some busybody is threatening to break your windows. Of course he's going to have to come into a cafe or whatever with me if I am out working for the day. Not everyone's lives are the types of lives where you 'pop out to the shops for a few hours'

I’m a massive dog lover.

Dogs should be left at home, not in shops, and not in the majority of restaurants/cafes.

I leave my dog at home, and don’t want to deal with other dogs when I’m at shops or having a coffee.

That's awful.

I'm a dog lover but that is 100% the owner's fault - you do NOT bring your dog in unless you're confident it knows not to piss inside!!

Shitty behaviour by the owner - but also by the shop. I'd email them, explain the situation and request a refund / exchange. Definitely put your foot down.

Agree. My dog is well trained but she could clear a table with her happy tail. No way would I subject anybody to her whilst they're trying to enjoy a peaceful coffee 🙈

In which case retail would grind to a standstill if every issue in the shop become the owners' issue...

Of course he's going to have to come into a cafe or whatever with me if I am out working for the day. Not everyone's lives are the types of lives where you 'pop out to the shops for a few hours'

By the same token, not everyone's lives are the type where you can have a dog as a pet.

2 questions

1. What is an "aspirational brand"
2. Why are sausage dogs (in your mind) tasteful

It's something that cost the OP more than buying an acrylic jumper from M&S. And a shop where premium service might be expected

Nice outcome.

Sounds like the owner was left down by her staff not knowing the correct action to take in that situation. Hopefully she's now trained them about it!

Yeah, yeah, yeah. All OP's fault

Dogs move around.

OP didn't say that she put her things down next to a dog.

Eww at White Stuff or the dog pissing on OP's new purchase that she had chosen to buy?

Neither do service dogs. Guide dogs are only one type of service dog, and all service dogs are permitted to accompany their owners.

It's getting beyond ridiculous now. I went in to a well-known baby shop over the summer, it was chucking it down outside and I got caught behind a dog and owner at the entrance. Owner asked the shop assistant if her dog was allowed and I couldn't believe it when the reply was 'yes'!

It was bad enough gagging on the wet dog stink (super-strength pregnancy nose) but watching it shake itself off next to the rails of newborn clothes and blankets was a shocker. They charge £28 a sleepsuit and allow filthy, stinking wet dogs to contaminate items intended for babies. I couldn't believe it.

Oh that's great. Glad she was nicer and more reasonable than some posters on this thread

Depends what the item was damaged?

Only if the child were injured

Sorry, did you just suggest that dog owners have better life priorities than non-dog-owning parents? No sweeping generalisations there, then...

Why does it matter what it was? Surely people are entitled to make it out the shop they've just bought something from without it being showered in urine?

Well that's a great result!

Well done TWC. {We bought some Christmas copper 'seed' lights from there years ago and they are still going strong}

I too hate dogs in a shop. Other than service dogs (which by the way should be like a Blue Badge Scheme and registered with ID, because at present anyone can claim 'service dog') none should be allowed in.

Some humans actually stick their fingers up other humans arses. How do you know if they’ve washed them before touching products at aspirational shops? 😂

Well, only if the OP had the power to turn back time