I posted about this before.
My almost 1 year old daughter had come home with a nasty scratch from nursery in November.
Another child had scratched her.
I attached two pictures. One of the original scratch and one of the scar that she has on her face now :(
Apparently the child who scratched her is only a few months older than her.
I wrote an email to the nursery and complained about it.
The next day a manager spoke to me and she had lots of excuses. She said that my daughter was very confident and social because she had older siblings. Because of this she always wanted to be where the other children are and if she wanted a toy, she would just go for it. Basically implying that my daughters behaviour sometimes causes conflicts with other children. She said that my daughter is friends with the other child and that it happened very quickly "there was nothing we could have done to stop it".
Another manager assured me it wouldn't happen again. A week ago my daughter came home with a small injury on her finger as she was bitten by another child.
I asked if it was the same child again. The manager said they can't tell me as they can't disclose anything about the other children. I replied that the information is relevant as I asked the nursery to keep this child away from my daughter.
I know that the staff can't prevent everything and that some scuffles are normal, but I'm just so upset and angry when I look at her little face and her scar.
AIBU?