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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To not send a photo to the Dr?

140 replies

swissrollisntswiss · 19/11/2024 14:52

DS (4) has a rash around his anus. Very red, with a very clear border. He’s had it for a week now, we’ve tried sudacream but it’s not helped. He’s now complaining that it’s itchy and getting sore. I’ve looked for worms but can’t see any so I’m fairly sure it isn’t that.

After calling the surgery all day I finally get through and I’m told that they can’t see him but to email a photo. I’m not comfortable with this, it feels too private. I’ve sent one when he’s had an eye infection previously, I’m fine with the system but not for this. Is it just me? AIBU?

For full context, I’m not in the UK, I’m British though so not sure if I’m being too British!

OP posts:
TaupeExpert · 19/11/2024 17:28

If there is a clear red line around it then it might be perianal strep. My son had this and it needs antibiotics. GP didn’t know about it but I asked them to swab it and it came back positive.

Tink3rbell30 · 19/11/2024 17:29

It's fine. It's just an arse, they see it everyday. Better to get him the help as quick as possible.

nocoolnamesleft · 19/11/2024 17:36

Clear edge makes me suspicious of strep. Though worth checking for worms. In the UK sending the picture would not be acceptable. Though I have had to explain to more than one overseas trained doctor exactly why that is the case.

Differentstarts · 19/11/2024 17:49

Tink3rbell30 · 19/11/2024 17:29

It's fine. It's just an arse, they see it everyday. Better to get him the help as quick as possible.

Yeah drs do but sending a photo is different. That means all admin staff can view it and how many times have the nhs system been hacked. About half of my medical records have been lost nobody has a clue where they are

Radged · 19/11/2024 17:51

Thats outrageous. I'd nor be sending any photos let alone a childs anus for goodness sake.

Tink3rbell30 · 19/11/2024 17:51

Differentstarts · 19/11/2024 17:49

Yeah drs do but sending a photo is different. That means all admin staff can view it and how many times have the nhs system been hacked. About half of my medical records have been lost nobody has a clue where they are

I thought photos could only be viewed by the doctor? The photo wouldn't be identifiable though.

Wigglywoowho · 19/11/2024 17:52

It sounds like ring worm. It's a fungle infection that's treated with anti fungal cream like Canesten. Try to keep the area dry. It thrives in warm, damp areas..

Artistbythewater · 19/11/2024 17:52

In this country you would be risking prosecution. Child images of intimate areas and sharing the image would be a criminal offence.
Do not send it.

Wigglywoowho · 19/11/2024 17:52

I absolutely wouldn't send a photo.

2wwhandholdneeded · 19/11/2024 17:52

Artistbythewater · 19/11/2024 17:52

In this country you would be risking prosecution. Child images of intimate areas and sharing the image would be a criminal offence.
Do not send it.

This. It's a criminal offence in the UK.

Artistbythewater · 19/11/2024 17:53

What kind of country do you live in that deems this practice acceptable in the first place?

2wwhandholdneeded · 19/11/2024 17:53

Tink3rbell30 · 19/11/2024 17:51

I thought photos could only be viewed by the doctor? The photo wouldn't be identifiable though.

No. Anyone with access can see them, which is anyone who works with a computer in a practice or hospital.

Differentstarts · 19/11/2024 17:53

Tink3rbell30 · 19/11/2024 17:51

I thought photos could only be viewed by the doctor? The photo wouldn't be identifiable though.

Your not sending images or anything directly to a gp they go through admin first. It would be identifiable as staff need to know what patient it is so would have name, dob and nhs number on it

IncessantNameChanger · 19/11/2024 17:54

Our gp tells you not to photo private parts on photo uploads. I don't blame you. If I sent my gp a photo of dcs bumhole I'm pretty sure I'd be in trouble with them

AmberPanda · 19/11/2024 18:06

Another one who’s 4 year old he exactly the same and I was sure it wasn’t worms - no sign, but doc told me to treat for worms and it got better straight away.

EauNeu · 19/11/2024 18:07

VegTrug · 19/11/2024 16:50

Not to derail the thread or anything but I feel a quick tech lesson is required here.

You know on your phone when you take a picture that you ultimately delete? Yeah, it's not deleted off the actual hard drive of your phone. It's there forever in that whenever you go on to sell your phone, even if you 'Restore to factory settings' there is some (free and very easy to download & use) software that will download Every. Single. Photo/text/video/voice memo you've ever taken or received. Any 'media' that has ever been on your actual device, can be recovered. Even if you had a passcode when you took or received the photo/video etc. Any model of phone and yes, even if you delete it from the 'deleted images' folder.
__
This also applies to tablets including iPads and computers including laptops and digital cameras.

This is usually how evidence against monsters who possess vile images, is gathered (after arrest) because they believe that 'restore to factory settings' wipes the device when it doesn't!

Please please please do not take images of any 'sensitive' areas of your children. At all. Ever

well said.

now think about the trip that photo takes from your phone to the surgery software. its uploaded to your phone cloud (if you have one). It goes through your internet providers network, your email provider, through then the same at the other end - surgery email provider, onto the NHS network, then possibly into the surgery database, possibly on some other NHS database. that is a lot of touchpoints to trust. some will be scanning for obscene material and this could flag up. people can intercept traffic at multiple stages. and this photo is replicated at each point. once you put a photo out onto the internet, it is never safely deleted.

Mirabai · 19/11/2024 18:08

I’m surprised any GP is suggesting this. I’d have thought it would be NHSwide policy not to.

GertrudePerkinsPaperyThing · 19/11/2024 18:08

Chelseaflag · 19/11/2024 14:55

Our online GP system states explicitly not to send photos of intimate areas so I personally wouldn’t. Have you explained to the person requesting the photo exactly where the rash is?

also my daughter had this, I couldn’t see any worms but low and behold after I gave her a dose of ovex it cleared up over a week or so. I think they’d been irritating her overnight

I never check - I just give the medicine if they’re itchy in their bum hole.

Its not a harmful medicine.

C8H10N4O2 · 19/11/2024 18:16

Gettingbysomehow · 19/11/2024 17:02

We ask for photos so we know how to triage the problem. We have a special system that guarantees complete confidentiality. You can also ask them to delete it as soon as they have seen it. But of course you do have the right to say no. If I was little Id rather my mum sent in a photo than a strange man messed with my bum in a scary setting.

You cannot guarantee complete confidentiality on the phone /device used to take the picture or the carrier systems scanning for potentially illegal content. Brutally, I'd be surprised if you can guarantee 100% on your own systems - you can only minimise risk.

If you are in the UK what you are asking people to do potentially illegal.

MrTiddlesTheCat · 19/11/2024 18:20

Email is not secure. Our doctors are not even allowed to send messages via email. I'm also not in the UK.

2wwhandholdneeded · 19/11/2024 18:22

EauNeu · 19/11/2024 18:07

well said.

now think about the trip that photo takes from your phone to the surgery software. its uploaded to your phone cloud (if you have one). It goes through your internet providers network, your email provider, through then the same at the other end - surgery email provider, onto the NHS network, then possibly into the surgery database, possibly on some other NHS database. that is a lot of touchpoints to trust. some will be scanning for obscene material and this could flag up. people can intercept traffic at multiple stages. and this photo is replicated at each point. once you put a photo out onto the internet, it is never safely deleted.

People are extremely tech naive even now.

swissrollisntswiss · 19/11/2024 19:43

Artistbythewater · 19/11/2024 17:53

What kind of country do you live in that deems this practice acceptable in the first place?

Switzerland. The irony of this in a country with such strict privacy laws.

OP posts:
Makingchocolatecake · 19/11/2024 20:04

His face won't be in it so even if it got leaked (don't think that would happen) no one would ever know it was him.

2wwhandholdneeded · 19/11/2024 20:05

Makingchocolatecake · 19/11/2024 20:04

His face won't be in it so even if it got leaked (don't think that would happen) no one would ever know it was him.

Or we could not normalise adults taking photos of children's genitalia.

Makingchocolatecake · 19/11/2024 20:08

2wwhandholdneeded · 19/11/2024 20:05

Or we could not normalise adults taking photos of children's genitalia.

Bum isn't genitals. For a medical reason I don't see an issue. If it was zoomed in would it even be obvious that it was a child not an adult?

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