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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Trainees no longer ready for workplace

562 replies

Kukcoo · 18/11/2024 21:12

I used to love having trainees allocated to us. They were so enthusiastic, hardworking and a breath of fresh air. It was great to see them develop.

The last few have acted like they're doing us a favour if they turn up by lunchtime because they could have called in sick for nothing. Seriously can't be bothered doing the basics and expect everything to be done for them. Little respect for anyone else and the huge support they're being given. Won't meet a deadline, because this would affect their mental health and basically impinges on their human rights.

They all still expect to qualify and will be passed by the provider unless they do something truly dangerous, but they won't have the real experience or skills to join the workplace and get on with a job.

I'm barely even a different generation, but wouldn't have dreamed of acting the way they do when I was learning and felt I had to prove myself. AIBU to expect standards to be the same?

OP posts:
KindlyOldGoat · 19/11/2024 15:03

hadenoughofplayinggames · 19/11/2024 14:35

This is unnecessary.

I’m not sure it is 😁

hadenoughofplayinggames · 19/11/2024 15:10

KindlyOldGoat · 19/11/2024 15:03

I’m not sure it is 😁

Ah dear. Needless nastiness is only popular here.

KindlyOldGoat · 19/11/2024 15:15

hadenoughofplayinggames · 19/11/2024 15:10

Ah dear. Needless nastiness is only popular here.

Just as taking everything very seriously seems to be... And I think most people would agree that someone taking time off for an “urgent medical appointment” that turns out to be for lip filler is fair game!

Clarinet1 · 19/11/2024 15:25

hadenoughofplayinggames · 19/11/2024 14:35

This is unnecessary.

So is lip filler.

sharpclawedkitten · 19/11/2024 15:27

SharpOpalNewt · 19/11/2024 12:19

Also surely trainees are by their nature in training?

Employers seem to want to have their cake and eat it these days.

They want the education system to churn out perfectly formed automaton workers at 21 and don't seem to want to bother to train them up or pay for it in the sort of taxation required to have a very good state education system.

When in the past they'd have already been training them from the age of 14.

I agree there's also a laziness in employers. There is apparently a skills shortage - there might be, but instead of all chasing the same employees with the skillset there's no will (or desire to spend money on) training people.

Entry level roles demand 2-5 years experience. Not exactly entry level.

sharpclawedkitten · 19/11/2024 15:28

Clarinet1 · 19/11/2024 15:25

So is lip filler.

And it's dangerous. Shouldn't even be allowed in my view.

There was an article in the Times at the weekend about the cost to the NHS of people going overseas for cosmetic treatment and it going wrong. I digress but it's kind of linked to this discussion - people so obsessed with social media that they can't cope in real life.

fitzwilliamdarcy · 19/11/2024 15:37

PennyCrayon1 · 19/11/2024 10:33

On recruitment, my friend works for a public sector body and there is a guaranteed interview scheme for people with disabilities. Which is definitely as a policy a positive thing.

However, in their last round of graduate recruitment so many applicants had ticked the disability box that they only had the time to interview all of them. Almost all of the ones who didn’t, did not get an interview.

When the candidates arrived for interview, there was in the vast majority of cases no visible disability - which obviously does not mean that it doesn’t exist - but you can’t help but wonder how many of them are self-diagnosing as disabled? My friend said they weren’t allowed to ask about it or anything.

if this is the case, that really is damaging to people with actual and serious disabilities.

I have co-morbid disabilities (all diagnosed) which aren't visible, and I never tick the box. Partly out of a concern that it won't be 'visible' enough (appreciate you're not saying that, but I worry) and partly out of a concern that because it isn't 'visible', I'll be lumped in with people who use mental health terminology to describe themselves where it's not appropriate.

I don't sit on interview panels but I've heard from colleagues who do that being unable to interview anyone who hadn't ticked the box, due to time constraints, is something that's increasingly common over the past couple of years.

ElaborateCushion · 19/11/2024 15:38

sharpclawedkitten · 19/11/2024 15:27

I agree there's also a laziness in employers. There is apparently a skills shortage - there might be, but instead of all chasing the same employees with the skillset there's no will (or desire to spend money on) training people.

Entry level roles demand 2-5 years experience. Not exactly entry level.

We have a skills shortage in our office. I would like nothing more than to hire a school leaver and train them up to do things the correct way (unlike many of our competitors nowadays).

Unfortunately it takes a few years to train people to the level that I need now. Candidates in my industry don't have the right level of experience we need and if we take someone on that has the right amount of experience in terms of years, the work they've been given isn't compatible with what we do.

My firm hasn't changed in what we do and how we do it, it just seems that all of our competitors have dumbed down and relied on software to do most of the work (and the output they produce has dropped in quality and accuracy also).

It's a massive struggle at the moment, but I'm hoping either our of our work experience students will become permanent to at least work on getting the future sorted.

Doesn't help my skills gap right now unfortunately, but it's not for the want of trying.

C8H10N4O2 · 19/11/2024 15:42

sharpclawedkitten · 19/11/2024 15:27

I agree there's also a laziness in employers. There is apparently a skills shortage - there might be, but instead of all chasing the same employees with the skillset there's no will (or desire to spend money on) training people.

Entry level roles demand 2-5 years experience. Not exactly entry level.

That may be the case for some but we invest very heavily in training and development and pay well. We have still seen the issues described in this thread.

For SMEs the cost of training someone who then immediately leaves is a real problem. Its a big investment to recruit and train a graduate or school leaver for them to promptly leave to go to someone recruiting the "ready baked" article.

However the issue of this thread is not an expecting juniors to come fully able to do the job in question from day 1. Rather the issue is the basic work ethic and social practices in a shared workplace such as turning up on time, not letting people down, being considerate of others in the workforce, etc etc

DownThePubWithStevieNicks · 19/11/2024 16:13

fitzwilliamdarcy · 19/11/2024 15:37

I have co-morbid disabilities (all diagnosed) which aren't visible, and I never tick the box. Partly out of a concern that it won't be 'visible' enough (appreciate you're not saying that, but I worry) and partly out of a concern that because it isn't 'visible', I'll be lumped in with people who use mental health terminology to describe themselves where it's not appropriate.

I don't sit on interview panels but I've heard from colleagues who do that being unable to interview anyone who hadn't ticked the box, due to time constraints, is something that's increasingly common over the past couple of years.

It’s not tick the box and you’re guaranteed an interview though, it’s if you meet all the requirements for the role and you’ve ticked the box, you’ll be interviewed. So if there are 8 people over the line, you want to interview 5, and 3 of your 8 ticked the box, you’ll see them plus the best 2 who didn’t. There might have been another 20 applicants ticking the box, but you don’t interview them if the application didn’t pass.

KindlyOldGoat · 19/11/2024 16:31

fitzwilliamdarcy · 19/11/2024 15:37

I have co-morbid disabilities (all diagnosed) which aren't visible, and I never tick the box. Partly out of a concern that it won't be 'visible' enough (appreciate you're not saying that, but I worry) and partly out of a concern that because it isn't 'visible', I'll be lumped in with people who use mental health terminology to describe themselves where it's not appropriate.

I don't sit on interview panels but I've heard from colleagues who do that being unable to interview anyone who hadn't ticked the box, due to time constraints, is something that's increasingly common over the past couple of years.

I have a non-visible disability and I don’t tick the box on job applications because I don’t completely trust that in some cases, this scheme isn’t abused by employers as a means of identifying and not employing those who HR/management perceive as difficult/high maintenance/requiring costly adjustments and time off. While some employers are undoubtedly well-intentioned, many are not. I’ve only disclosed my condition at work when I’ve been reasonably confident I can trust my manager and they’ve seen I can do my job well.

gcsedilemma · 19/11/2024 16:34

@AbigailBCD
Well yes for GCSEs, as she will be compared to those who have been spoon fed and her results won't be as good as theirs.

Twilightstarbright · 19/11/2024 16:36

Interesting thread. I work in HR for a large insurance company. Our accountancy grads/trainees are generally excellent and hard working, eager to learn and have a good attitude.

The contact centre ones are a challenge for us, and it’s got worse over ten years. We actively promote from within- several MDs etc have come from being trainees in the call centre, but you have to turn up on time, not mess around, not phone in sick because your fake nail broke and needs an emergency manicure…

We offer cv workshops, interview practice etc with local high schools to help them get work ready but honestly turning up on time not in a tracksuit would be a big improvement.

DownThePubWithStevieNicks · 19/11/2024 16:45

Related to this, ime, is willingness to attend the office. I’m always astounded that the younger the staff member, the more likely they are to avoid coming in at all costs. Not turning up to team office days because they are having a parcel delivered, or need to walk their neighbour’s auntie’s dog. Often these are people who live walking distance to the office!

I feel quite sad that they won’t be making the friends and networks we all did, by coming in to the office regularly (and going for drinks on a Thursday or Friday!)

noblegiraffe · 19/11/2024 16:45

Missamyp · 19/11/2024 12:54

Has it ever occurred to some adults that authoritarian working styles, commonly associated with boomers, may be ineffective? Instead of harsh discipline, we should focus on collaboration and cooperation. Just because we stood in a corner as children and it didn’t seem to harm us doesn’t mean it’s the best approach..🙄

Boomerness is being rejected by the younger cohorts. Get over it.

The problem with the 'younger cohort' approach of slacking off, turning up late, not meeting deadlines and expecting your colleagues to be ok with it is that in teaching (as per the OP) and I'm sure many other professions, if you do this, you are dropping your massively stretched colleagues in it.

Teachers are all flat out with their own workload. If their trainee doesn't meet a deadline, that's extra work for the mentor. If they're late, they need to be covered. If they're 'off sick' because they had an essay due, then that's more work for the mentor who has likely found out at the last minute that they're now going to be teaching the class. It is rude and disrespectful to the person who is giving up their own time for no extra pay to train you to constantly add to their workload by not doing the basic minimum.

And the suggestion that trainees should be failed for this is laughable. The government has basically said PGCE providers need to accept anyone onto the course and no one is allowed to fail. The most you can hope is that they will drop out.

Pusheen467 · 19/11/2024 16:54

taxguru · 19/11/2024 10:46

@Another2Cats

He says that they are all very keen to learn and do well. But the thing is, getting one of these apprenticeships is a very competitive process. The company get to pick from young people who are really motivated to be there.

Yes, I think with the "in demand" apprenticeship schemes, only the most highly motivated students get through the application process. They've usually got multiple hoops to jump through just to get to the final selection process, so the "stragglers" will have been weeded out (or weeded themselves out) sooner in the process. That just leaves the most highly motivated and engaged ones to actually get to the workplace.

That's how it is in accountancy, especially the big firms. It's usually a multi stage application process, with online aptitude tests, online pre-recorded interviews, etc. all before a final real life interview. Anyone who doesn't put in 110% won't get through all the stages and will never get to the workplace.

My son went through that for his graduate apprenticeship job in one of the UK largest insurance firms. Over 1,000 applicants for around a dozen positions and the whole application process took three months and had something like 6 different stages of tests, interviews, etc. He tells me his "peers" who started on the scheme at the same time are all highly motivated, resilient, self reliant etc. Some of the online aptitude tests were to test those skills, i.e. "impossible" problems or online games where you can't get it right (you only know that after you've tried several times), so the system is measuring how many times you try, how long you spend before giving up, etc!!

I think that's the difference when it comes to the "bums on seats" job placements such as teaching and maybe even nurses/doctors, where the Uni "allocates" students to placements or maybe where there isn't a stringent application process.

I used to work in insurance and a job in this soul sucking industry is 100% not worth all that effort 😂

Whattodointherain · 19/11/2024 16:54

Aberentian · 19/11/2024 04:58

@ChannelLightVessel really? I'm always hearing that GCSEs and A-levels have got easier. Not saying you're wrong, I did mine in early 2000s and my kids aren't there yet. But my mum was always telling me how much harder it was in the 70s.

I'm not so sure. We were taught the wrong Geography syllabus and I still managed to get an A. In the 80s. I think it was more weighted on essays, which weren't marked so tightly.

RexsSoupCan · 19/11/2024 16:55

ChaoticCrumble · 19/11/2024 13:15

It's book 4 in the Bobiverse universe - Heaven's River, best on Audible. But also, only worth a read if you love a mix of comedic and hard SF. Book 1 is about someone whose mind gets uploaded to a replicating spaceship and makes clones of himself. Book 4 is a long way to go for the idea!

(the dilemma in the book is whether to interfere or not with a species that is sliding backwards because no one has to think anymore to have a nice life)

Thanks for the reminder about the Bobiverse! I am going to re-listen when I've finished my current Audible book

Pusheen467 · 19/11/2024 16:57

crochetmonkey74 · 19/11/2024 10:34

I've been teaching 25 years . This year we have 3 seperate students in year 7 who don't like cleaning themselves up after going to the toilet. Parents requested they should go home in the instance this was needed. Not neuro diverse or SEND students. Again, solvent middle class parents who because the kid 'didn't like doing it' have done it for them. Until they get to secondary school. This is mental.

What do you mean? Like not wiping their bums?? 😳

sharpclawedkitten · 19/11/2024 17:09

C8H10N4O2 · 19/11/2024 15:42

That may be the case for some but we invest very heavily in training and development and pay well. We have still seen the issues described in this thread.

For SMEs the cost of training someone who then immediately leaves is a real problem. Its a big investment to recruit and train a graduate or school leaver for them to promptly leave to go to someone recruiting the "ready baked" article.

However the issue of this thread is not an expecting juniors to come fully able to do the job in question from day 1. Rather the issue is the basic work ethic and social practices in a shared workplace such as turning up on time, not letting people down, being considerate of others in the workforce, etc etc

Agreed and that's where work experience, Saturday and summer jobs really help.

Fizbosshoes · 19/11/2024 17:15

InSpainTheRain · 18/11/2024 21:36

I'm with you OP. I am in software development, a trainee grad started being repeatedly late. I had a meeting with him yo find out why and if he was having any problems etc. His reply "I moved to X place (200 miles away) so I can't get here before 11.30 you need to get me to work from home". I pointed out that we are not set up for remote working, as a trainee he needs support of his team members to learn. I ask why he moved to X and he told me because he wanted to and hadn't thought it would be a problem even though his contract states he is office based. The level of entitlement he felt was unreal. I've been employed for a long time but have not seen anything like that, I should add that not all grads are like that in my experience bur it is becoming more common.

I've had 2 colleagues who were persistently late because they moved somewhere inconvenient or wanted to buy off peak tickets because the new journey was so expensive. The workplace and their hours had not changed. Both are in their 40s so not necessarily a young person thing.
One is late if they can't get a lift to the station even though they have their own car

Puzzledandpissedoff · 19/11/2024 17:36

The issue of this thread is not an expecting juniors to come fully able to do the job in question from day 1. Rather the issue is the basic work ethic and social practices in a shared workplace such as turning up on time, not letting people down, being considerate of others in the workforce, etc etc

Precisely, @C8H10N4O2, though I'm glad many have pointed out that it's some rather than damning an entire cohort

Equally, as a PP rightly reminded us, there are some employers who haven't the least interest in training, but then it depends what training we're talking about. Fair enough with the details of the job, but not with turning up and being prepared to do some actual work - and how can you train someone who's not there or isn't listening anyway?

So we get employers blaming the Unis, who blame secondary schools, who in turn blame primaries and so it goes on
Call me naive, but what about the parents' role in all this?

Lemonsole · 19/11/2024 17:55

My take on it is that the education system in England teaches children from their earliest years, that their teachers will be held more to account for what they do in a test or exam than they will.
Schools compound it: "our results" "my results"
We dread parents' evenings as teachers, knowing that we will be berated if a student isn't performing at the level that their parent feels they should be at.
Is it any wonder that that many of them don't own their own progress or outcomes?

Mnetcurious · 19/11/2024 17:57

EvangelicalAboutButteredToast · 19/11/2024 09:17

Im hoping my kids when they hit the workplace will be the ones who understand how to be reliable and responsible. Im trying my best 🤞

Me too! My eldest teen has a Saturday job which is already developing resilience, people skills and just having to suck it up and do things you don’t want to. I made her go round local shops/cafes and take in her cv even though she just wanted to email. I asked her to make phone calls to arrange/follow up on interviews even though she didn’t know what to say - I coached her and now she’s much more confident in knowing what to say and less reluctant to make calls.
When my kids want to just not bother with things when they’re not in the mood, we point out that they’ve made a commitment and adult life in the real world doesn’t work like that - you can’t just pull out of things or not turn up when you don’t feel like it. Hopefully there are enough sensible parents in this world that we’re not completely screwed in terms of future workforce.

AgnesX · 19/11/2024 18:05

C8H10N4O2 · 19/11/2024 13:30

Babysitting I expect to provide for our highly paid grad trainees:

  • help navigating the internal systems when new
  • a buddy to provide ongoing help with scheduling, culture, random stuff
  • training (expensive in our case)
  • a named mentor a couple of levels up to provide them with regular guidance and be a support
  • a small community of peers from different practices in the business to help build their network and learn
  • peers to help review their work
  • standards/processes etc to follow to help get it right first time (or more realistically - second time)
  • encouragement to give their own ideas and thoughts, participate in activities etc

Babysitting I don't expect to provide:

  • chasing to turn up on time
  • chasing because they have simply not turned up and have failed to inform anyone
  • work simply not done or not completed
  • going on leave without a handover
  • letting down clients in basic ways (eg not attending meetings or not attending on time, failing to follow up etc)
  • trying to instill a basic work ethic (futile usually - if they don't have it by this age the damage is often done)
  • general chasing on everything due to lack of aforesaid work ethic and proactivity

In that case it's the ones you hire. If any of ours pulled any of those stunts they'd never hear the end of it.

What do you pay them?

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