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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Bus driver refused to make passenger leave

238 replies

MobilityCat · 16/11/2024 23:54

Last night on the very crowded bus I was unable to get to the wheelchair space to park, as it was full of luggage and people. The only place available was in the doorway.

A person stood next to me in the doorway and refused to move to allow people off, saying it was I that was in the way.

I asked him to move out of the doorway so other passengers could get off, but he wouldn't so I told him that he was being inconsiderate and he started shouting and swearing at me. I told him to move away and leave me alone.

He persisted so I called twice to the driver to get him off the bus, but the driver took no action to make him leave, so I was left to manage his abuse.

He then stood in front of me and threatened me, so I raised my walking stick and pointed it at him as a warning. He backed away but carried on threatening me.

I told him that I didn't want to hurt him but if he didn't leave me alone and continued threatening me I would.

He moved further away from me, but continued to swear at me, but since he was no longer a threat I just ignored him.

I was bullied as a child, but learned to stand up against bullies as they are basically cowards, but Is it asking too much to expect the driver to protect their passengers?

OP posts:
itsgettingweird · 17/11/2024 11:08

TheSnappyTaupeFinch · 17/11/2024 09:51

Sounds like the bus was full when you got on.
Wheelchair or not if the bus is full you wait for the next one.
This could have been avoided.

Not true.

It would be full if the priority wheelchair space was taken up by someone in a wheelchair.

But if the wheelchair space ant occupied then there's space.

People just don't want to move.

The same way people park in BB spaces because "they'll only be a minute" without a thought for the disabled person having a disability for life.

I've experienced people dipping their heads into their phones so they don't need to move a row on a train so my ds can get his wheelchair in the space.

I've also stood up from priority seats so a parent can sit their child in the space whilst they are in a wheelchair because I can stand whilst being near my ds.

It's called common decency. Something that's sadly lacking currently.

I will though say when ds and I have travelled the tube with his wheelchair people cannot move quick enough from the priory seats for him! He's not even in his wheelchair some of the time!

itsgettingweird · 17/11/2024 11:08

Sirzy · 17/11/2024 10:05

Things like this are why I am increasingly of the opinion that the wheelchair space should be closed until it is needed by a wheelchair user.

Travelling when disabled is hard enough without selfish people making it even worse

👏👏👏

VegTrug · 17/11/2024 11:11

My god I'm glad I don't live in London.

Also glad I don't have to use public transport, it sounds vile

snowmichael · 17/11/2024 11:12

Curtainqueen · 17/11/2024 10:04

Personal opinion posted as fact. Your understanding is wrong. Perhaps you can show us the legislation or guidelines that say bus drivers are supposed to 'enfofce' anything of the sort?

https://www.gov.uk/government/publications/buses-and-coaches-features-and-help-for-disabled-people/buses-and-coaches-features-and-help-for-disabled-people
You are the one with personal opinion that is incorrect
The person you replied so snottily to quoted fact

Buses and coaches: features and help for disabled people

https://www.gov.uk/government/publications/buses-and-coaches-features-and-help-for-disabled-people/buses-and-coaches-features-and-help-for-disabled-people

VegTrug · 17/11/2024 11:12

coolkatt · 17/11/2024 01:46

Next time this happens to you (cos it will I'm sorry) phone the police. And I mean 999.

999?! Don't be so utterly ridiculous that is NOT what 999 is for!!!

snowmichael · 17/11/2024 11:14

Curtainqueen · 17/11/2024 10:30

And if the passenger says no?

If the passenger refuses without a good reason, the driver should tell them they are required to move.
As per the link

snowmichael · 17/11/2024 11:18

VegTrug · 17/11/2024 11:12

999?! Don't be so utterly ridiculous that is NOT what 999 is for!!!

Do you even know what assault is?
It absolutely is a 999 appropriate offence

AgnesX · 17/11/2024 11:18

Sleepysleepycoffeecoffee · 17/11/2024 04:43

This sounds too much of a one-sided story and I wonder what actually happened

I wonder why you don't believe it. I can easily see it happening on public transport especially when the disabled person doesn't back down and accept the shit they're being dealt with, which ranges from their space being abused to being verbally abused.

ImJustAGirlInACountrySong · 17/11/2024 11:20

@snowmichael

Op hadn't been assaulted.....she had THREATENED to do so herself tho..

MyrtlethePurpleTurtle · 17/11/2024 11:25

BoundaryGirl3939 · 17/11/2024 00:19

Who was in the wheelchair space? Technically, you have priority and whoever is there should move for you.

There's no 'technically' about it!

TwattyMcFuckFace · 17/11/2024 11:26

Sirzy · 17/11/2024 10:05

Things like this are why I am increasingly of the opinion that the wheelchair space should be closed until it is needed by a wheelchair user.

Travelling when disabled is hard enough without selfish people making it even worse

Unfortunately money comes first, and bus companies make far more money out of parents with buggies using the buses all day long, than the relatively small amount of wheelchair users.

Although I'm sure if they closed the space off, they'd get more wheelchair users confident enough to travel.

But again they'll be sadly considered an inconvenience because the more wheelchair users there are, the more the buses will run late, due to having to lower/higher the ramp to let them on and off.

So not only are the passengers who won't move utterly selfish, but the bus companies too.

NuffSaidSam · 17/11/2024 11:26

snowmichael · 17/11/2024 11:14

If the passenger refuses without a good reason, the driver should tell them they are required to move.
As per the link

And if the passenger says no?

MyrtlethePurpleTurtle · 17/11/2024 11:27

NuffSaidSam · 17/11/2024 00:19

Bus drivers can't make people get out of wheelchair spaces or make people get off the bus. They're not paid enough to risk their safety for this. They're not armed. They're not trained in martial arts. They can tell people, but whether people listen or not is outside of the drivers control. He should have refused to move the bus though, it doesn't sound like a safe situation for anyone.

What were the other passengers doing? It's them that have caused this problem.

Not sure I agree. The bus drivers in my area enforce this very simply. They simply stop the bus if passengers don't make way for a wheelchair and nobody goes anywhere! Somehow that works a charm.

MyDeftDuck · 17/11/2024 11:28

MoodyMargaret11 · 17/11/2024 02:00

WTH, no one said anything or tried to help? On a bus full of people??
Assholes, the lot of them,including the sodding driver - leaving a disabled woman to stand up against an intimidating able bodied male.
Shocked at posters defending this behaviour and saying drivers should not get involved.

I'm with MoodyMargaret on this one. The driver needs reporting as he was clearly in breach of the bus company protocol in respect of wheelchair users. This isn't the first case that I have heard of and it truly sickens me the way some people treat the disabled in society. I was once a wheelchair user and was often tutted at and shoved out of they way - one woman deliberately leaned against the side of my chair in an attempt to tip me out sideways; she didn't need to get anywhere, simply felt that it was ok to bully me.

NuffSaidSam · 17/11/2024 11:28

MyrtlethePurpleTurtle · 17/11/2024 11:27

Not sure I agree. The bus drivers in my area enforce this very simply. They simply stop the bus if passengers don't make way for a wheelchair and nobody goes anywhere! Somehow that works a charm.

That's literally what I said and you disagreed with!

MyrtlethePurpleTurtle · 17/11/2024 11:29

NuffSaidSam · 17/11/2024 11:26

And if the passenger says no?

Then the driver stops the bus and no one goes anywhere. That pretty ,uch invariably gets the selfish shit to move, particularly given the whole bus will be giving him daggers by thatpoint

EdgeofSeventy · 17/11/2024 11:30

I am disabled, not a wheelchair user, but my disability is obvious.
Travelling home on a bus (early evening) the driver allowed a man on that was so drunk, when he dropped all his money whilst trying to pay, he fell over. He also appeared to have pissed himself.
He then proceeded to letch over a young woman, who moved several times to get away, until finally getting off.
As the bus rounded a very slight bend in the road this drunken idiot fell on me. I was completely freaked out (past trauma) and I found energy I didn't know I had and shoved him on the floor!
As I exited the bus shortly after I asked the driver why he'd let him on when he could see he was so drunk.
He shrugged his shoulders.
@MobilityCat I can only imagine how difficult travelling is for you. I'm angry on your behalf that there seems no safe way of upholding the law regarding wheelchair spaces on buses. Why have an unenforceable law 🤷🏻‍♀️
I totally understand that a driver shouldn't leave his cab, and a PP said they get agro if they run late unless it's a police matter, so the driver is not going to solve this.
If you need to rely on common decency from fellow (arseholes) humans then therein lies the problem. Unfortunately other people's selfishness is not fixable 😔

MyrtlethePurpleTurtle · 17/11/2024 11:31

NuffSaidSam · 17/11/2024 11:28

That's literally what I said and you disagreed with!

No, you said Bus drivers can't make people get out of wheelchair spaces or make people get off the bus. They're not paid enough to risk their safety for this

They can and they do. They stop the bus. And people then get ot of wheelchair spaces or get off. And if they don't, they radio to control. They don't need martial arts. They are well trained and know how to handle this situation and are paid to do so

Flossflower · 17/11/2024 11:33

MyrtlethePurpleTurtle · 17/11/2024 11:29

Then the driver stops the bus and no one goes anywhere. That pretty ,uch invariably gets the selfish shit to move, particularly given the whole bus will be giving him daggers by thatpoint

It depends where you are. You can’t stay and hold up traffic or prevent other buses getting to the bus stop in a city.

YourAmplePlumPoster · 17/11/2024 11:35

I've been on buses where the driver says the bus is going nowhere until the disruptive passenger gets off. It's the best action they can take. I once managed to order some naughty school children off a bus using my school teacher voice. Funnily enough they obeyed. It appears there's a lot of bystander passive behaviour with other passengers not willing to intervene.

NuffSaidSam · 17/11/2024 11:36

MyrtlethePurpleTurtle · 17/11/2024 11:31

No, you said Bus drivers can't make people get out of wheelchair spaces or make people get off the bus. They're not paid enough to risk their safety for this

They can and they do. They stop the bus. And people then get ot of wheelchair spaces or get off. And if they don't, they radio to control. They don't need martial arts. They are well trained and know how to handle this situation and are paid to do so

I did say that, followed in the same post by:

He should have refused to move the bus though, it doesn't sound like a safe situation for anyone.

It's always good to read the whole post before you respond to someone. It makes your posts more relevant.

TwattyMcFuckFace · 17/11/2024 11:45

Flossflower · 17/11/2024 11:33

It depends where you are. You can’t stay and hold up traffic or prevent other buses getting to the bus stop in a city.

Yes you can.

And lets face it, it's not something that's going to happen everyday.

There's far more chance of a bus breaking down and other bus drivers having to work around that.

MyrtlethePurpleTurtle · 17/11/2024 11:49

NuffSaidSam · 17/11/2024 11:36

I did say that, followed in the same post by:

He should have refused to move the bus though, it doesn't sound like a safe situation for anyone.

It's always good to read the whole post before you respond to someone. It makes your posts more relevant.

I read and I disagreed. So posts that don't agree with yours must be irrelevant 😃

ChazsBrilliantAttitude · 17/11/2024 11:57

MyrtlethePurpleTurtle · 17/11/2024 11:31

No, you said Bus drivers can't make people get out of wheelchair spaces or make people get off the bus. They're not paid enough to risk their safety for this

They can and they do. They stop the bus. And people then get ot of wheelchair spaces or get off. And if they don't, they radio to control. They don't need martial arts. They are well trained and know how to handle this situation and are paid to do so

In an ideal world that is what they would do but the reality is that control often wouldn’t be sympathetic and would just tell them to get on with it. They are more concerned about keeping to timetables

ThatRareUmberJoker · 17/11/2024 12:03

Anewuser · 17/11/2024 10:15

Not in London