I own a small business and employ about 30 people. Turnover is just over £1 million annually. We create and pay about £400,000 in tax and duties a year. Our industry was hugely affected by the pandemic lockdowns and the huge increase in utilities.
The reserve of cash the business had prior to the pandemic has been completely depleted and we have £120k of debt instead. We are re-paying the debt and we cannot build back our reserve of cash until we have done that.
About half our employees are young or 'unskilled' (I use that term in the sense that society sees it as an industry that does not require skills). In reality we employ many excellent people with amazing people skills, which is not something that anyone can do. We nurture and train our young employees to give them those skills too. I would love to double the wages of our employees but we would not have any customers as we would be seen as ripping customers off because we would be so expensive compared to similar businesses.
The last few years of above inflation rises in NMW have increased our wage bill hugely. We have not been able to increase our prices to cover this as we have to balance profits against the reality of what customers will pay. This NI increase on top of another big increase on the NMW will cost us another £40k. We have no option but to increase prices or go bust, but we will again need to balance any increase against the risk of losing customers.
We are not making massive profits at the expense of paying our employees. I earn less than several of my employees and have months where I don't pay myself at all.
The business is not a 'bad business', it had traded successfully for over 20 years prior to the pandemic. Our employees are loyal and enjoy working at the company. Many have been with us for over 10 years.
We are not special, this is the reality for many, many small businesses in the UK. The issue is that many small business have been absolutely hammered over the last 5 years and have nothing left to give,
We will do our best to keep going, but I could name dozens of similar businesses to us that have already stopped trading in the last 3 years. Each of them no longer paying the taxes they created into the economy.
How are the NHS and schools etc. going to be funded when the numbers of businesses creating the tax receipts cannot keep doing so?