To ignore house buyer complaints a month after completion

[Sandals12]

My buyer has complained through our conveyancing solicitors about a crack in oil tank. Surely they are BU and completely deluded. They've sent a picture and quotes for new oil tank, removal of oil and old one etc amounting to £2500.

My solicitor has responded more or less saying about 'buyer beware', a decent survey would've shown this etc.

Btw The crack was definitely not there when we sold..its v noticeable!

Ours doesn't seem to be that fussy but by right they shouldn't put oil in an unsuitable container. He's claiming the crack only was visible with a full rank therefore he couldn't have spotted it while viewing property.

Reminds me of something that happened to us (in Oz). We sold our house ourselves, the place we were buying weren't quite ready to move out, needed a week, our buyers were immediately heading off on a big expedition (they were already storing a packed SUV and boxes in our garage), so we rented our now ex house off them for a week, win/win.

However, the bloody oven element failed in that week!

Legally, not our problem as we were now tenants, but morally we felt obligated to fix it, so we did.

Totally irrelevant but we’re probably looking to have our oil tank replaced soon. Where it stands at the moment it’s tucked nicely out of sight behind the garage next to our house, against the neighbours fence. Apparently if we want to install a new one it has to be in a different place. We haven’t got a lot of room and it’s really annoying.

Nothing to do with you now. Ignore

@MsAdoraBelleDearheartVonLipwig I feel your pain as that's similar to us. We potentially do have space but I like the fact that the tank is screened by all the bushes including brambles, making it less of a target for thieves. However, it needs to be cleared on all sides by 600mm. More money & hassle...

Outstanding!

I put an offer in on a house, paid for a survey and paid the conveyancer etc etc. Before commencement I confirmed with the seller and the estate agent that there was no maintenance/or rent charge on the property. I was not interested in buying a property with associated charges The seller also sent a signed declaration stating this that it was free of any service charges.
Imagine my surprise that searches showed that there was in fact charges associated with the building and the current owners had signed a document to say they would pay them. AITA for asking them to pay me back the costs incurred? I pulled out of the sale obviously, but I'm still out of pocket.

@Malbecfan isn’t it a pain in the arse?! For what they charge I’ll have it where I bloody well want it.

What a lot of people don't realise is that when selling your home there is insurance that can be bought that covers situations like this and it's cheap

You should definitely ignore them! Your buyers should be contacting their surveyor to find out why he didn’t notice it during the survey. If there is any comeback, it should be on him not on you.

Chances are that the boiler didn't work because the system just needed to be re-pressurised. There's a simple valve underneath most boilers that will raise the system pressure above 1 bar g, which is what it needs to fire up. Young 'uns today... 🙄🤣

That's what surveys are for! CFs for sure.

When we last moved, we left two shelving units attached to the living room wall. We had inherited them from the previous owner. Nothing expensive - IKEA, £40 each I think (no doubt less back then). We listed them on the fixtures and fittings form, so it's not like the buyer wasn't aware.

They moved in and within days complained through the solicitor that one of the units showed wear and tear and they wanted a discount of £25 - even though we left them without cost to the buyer.

Utterly ridiculous. Would have cost them more than than that to instruct the solicitor.

Our boiler has broken down twice after being switched off. Last time engineer said it was a common fault with our Vaillant boiler so basically don't do it!

On the day we moved to our isolated farm the gas didn’t work . Mid winter and extremely cold the last owners had drained it !!! Then within the week a lot of rainfall and the sespitt over flowed and they took most of the light bulbs . We don’t complain life is too short

It's the buyers responsibility to ensure thorough inspection of the property.

When I bought a house the boiler failed the night I moved in. The buyer had specifically avoided answering any questions around it and I expected it. It cost me more than your buyers are whinging about. I had no recourse and neither do they.