Parking ticket fine

[Girlinblue]

So me and my partner went for a meal on Saturday 28th September. We bought a pay and display ticket for 2 hours and were there for 1 and a half hours. We received a letter yesterday which is a £60 fine, I appealed it this morning and sent a picture of the pay and display ticket plus a screen shot of the transaction on my bank statement.

The appeal has been rejected because it is computer generated and there is no payment against my reg plate. The rejection email states there may have been a “keying error” which I am assuming that means maybe I entered my reg plate incorrectly. I can’t find any number to call them to explain. The fact of the matter is that I paid for that parking. I am now being charged £80. I want to explain to someone that if they check their system they will see a reg plate the same as mine but maybe off by 1 letter or number because I must have hit the wrong key or something.

What’s should I do in this situation? Do I just admit defeat and pay £80 for a ticket that I actually already paid for, or would I get anywhere if I kept pushing back and didn’t pay it? I just don’t think it’s fair for me to be charged this when my car had a ticket in it for the duration of my stay and I haven’t done anything wrong apart from human error, but still paid! Does anyone have any advice and know how on earth I contact euro car parks? My fine was £60 but because I appealed it they’ve added another £20 as an admin charge 😢 I don’t have the money and feel like this is very unfair

It shouldn't be...but I've been advised that the fact that they've corrected it means that there's no further action to be taken.

Bluntly, they stopped before it reached POPLA. If it had got that far, then they might have been in trouble.

I've only read the first page of the thread, but it's definitely worth posting on some of the forums dedicated to parking tickets, OP. I've had several cancelled by following the advice given to me on pepipoo.com.
WRT the ticket only displaying the "D" of your reg plate, I don't believe for a second that you only typed the first letter and then, what? Wandered off? Figured you didn't need to type the rest? Far more likely that you typed it and the (faulty) machine didn't recognise it.
There's a car park near me where the machines are well known to regularly only register half the characters you type when you're inputting your number plate. So many people get parking tickets as a result that there's a fairly active forum on FB specifically to seek and give advice about this particular issue in this particular car park.
I'm really surprised that most people assumed straight away that you has only typed the first letter of your plate! Who would do that?

*I'm really surprised that most people assumed straight away that you has only typed the first letter of your plate! Who would do that?*The OP was convinced that she’d input the reg and incorrectly input “just one” digit and that this was on the parking ticket.

It wasn’t until a poster pointed out that that wasn’t the case at all

So the Op being convinced about something relating to this fine is not particularly compelling

I don’t understand why you keep saying I was convinced of this. I wasn’t. The letter stated there was a keying error so I assumed that meant I had typed in my reg incorrectly. And it’s safe to assume I didn’t just enter a completely different reg. if you’re filling something in and you accidentally type your phone number wrong or your email wrong it’s usually just because you have mis-entered one of the keys isn’t it. Like typed m instead of n or something. I knew for a fact I didn’t just enter a random reg plate, my husband read it out to me and I typed it in. So to be told there was a keying error I assumed that I’d typed in a number wrong. Until someone pointed out it only said D and then realised that’s where the keying error has come from then. I was never adamant about anything, just assuming

Where do people get this nonsense from? You typically become a criminal barrister by doing a law degree (or non-law degree plus law conversion), passing the Bar course and undertaking a year's pupillage in a criminal set. If you are then lucky enough to be offered tenancy you are a practising barrister.

You messed up. You pay the penalty charge. You get a D for effort.

so explain average age being 46 and more than 40% being over 50

I wouldn't pay this. I'd fight it as a matter of principle. I'd insist you did enter my reg correctly and this is a machine error. She you did pay for your parking.

Something similar happened to me. It was a machine error. I definitely put my whole reg in but it only showed the first part. It happens to lots of people in the same car park but nothing is ever done about it. I have never returned to the car park again!

So suppose my point was that you hadn’t checked the ticket, not before you sent your appeal, not after and not even before you start a mumsnet thread about it.

So to say you “know for a fact” something isn’t especially convincing to me!

Sadly, machine (ab
Nd for that matter people) are not mind-readers. Iy's your responsibility to enter your registration number, and according to the machine, your car had the reg D. So, if the anpr doesn't see a D, but clocks your 'un-inputted' reg, it thinks you haven't paid.
Yes, you displayed a ticket, but usercerror isn't an excure to display a wrong one.
Think you are going to have to suck this one up. Indeed, you should rather than expecting a machine to compensate for your error, or for the parking company to believe you made an error, because they have no proof that the payment you made to produce an invalidcticket related to you or your car
Sorry, user error. Admit it happens, lesson learnt

If it's computer generated they must have a record of the letter D being inputted into the machine and the time recorded and that amount will match to the ticket you have. I wouldn't pay it.

Get your self over to Money Saving Expert and follow their instructions They have all the details to deal with this

@ThePinkBiscuit
"so explain average age being 46 and more than 40% being over 50"

I'm not sure where you are getting this from but if after training most people start working as a barrister in their mid-20s and retire in their mid-60s the average age would be mid-40s and around 40% would be over 50 so it makes sense.

I did exactly the same, appealed and ended up paying £100. I now double check when entering details and photograph the ticket inside my car window. What a waste of money.

These people are thieves

This.

The machine must have buggered it up because if you don’t enter a number plate it shouldn’t issue you with a ticket, it should just stay on the enter number plate screen until either one is entered or the transaction is cancelled.

The bar council

So that's the average. It doesn't mean you need to practise for 20 years to become a criminal barrister.

we will agree to disagree

read around it

the thread that instigated my post…. was pulled because a fake

i knew she was making it up!

Just pay it and don’t waste any more head space on this.
just bad luck…

The machines have tiny buttons to key in where I live and not always easy to operate. It may have been a problem with the keys and even one letter or number wrong can cause a problem / fine.
I do understand your frustration op, but I'd honestly chalk it up to experience and pay it as these firms are ruthless and it'll quickly add up.
I feel it's a ruse to get all the parking just on apps over time by making it as hard as possible for people to get an actual ticket. Especially as using coins and notes are becoming rarer too ( for things like this anyway)

Not the point of this thread I know, but where you have car parks that only allow a set length of stay for free and you have overstayed by more that 10 minutes, there is a ‘genuine usage’ option you can use to appeal. So if you do a 3 hr gym session and the car park only allows a 2.5 hr stay, then you can appeal on the basis that you were genuinely using the gym for that time (use gym sign in/out data to support the appeal).

Was it quite a while again?
https://www.britishparking.co.uk/write/Documents/AOS/NEW%20Redesigned%20Documents/sectorsingleCodeofPractice.pdf
if you look at point 6.3 they cover keying errors.