Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think it’s okay to take certain things from a hotel?

414 replies

TakeOrLeaveIt · 10/09/2024 01:00

I’m curious to know what people think about taking items from hotels. For example, I know things like toiletries (shampoos, soaps) are often seen as fair game, but what about things like mugs and glasses? I’ve stayed at a few places recently, and I was tempted by some of the nicer bits. Obviously, I didn’t take anything major, but it’s got me thinking - where’s the line? Is it stealing or part of the hotel experience?

AIBU to think it’s harmless to take certain things? Or shouldn’t all stay behind?

What do you think?

OP posts:
Packetofcrispsplease · 12/09/2024 10:31

I think the little toiletries and shampoos etc are never good so I don’t even take those , don’t use them now when I’m away I take my own .
I have had weird hair and itchy skin from using some in the past 😂
I eat the biscuits if there are any while I’m there 😉

HappyDane · 12/09/2024 10:36

The hotels I stay at often have much nicer products than I would tend to buy - certainly in terms of shampoo or conditioner, body wash and so on. My tastes at home are quite basic so I'll happily use the miniatures (which I have paid for) and to avoid waste I would take with me and use them up. Having said that I'll stop using now that I can't be sure they're not recycled from some other guest(s).

A little wrapped hand soap is always a nice thing, too.

LifesABagOfSpanners · 12/09/2024 13:48

Wow, why would you think this is okay?

Miniature shampoo, conditioner, etc. yes, fine. Slippers, they’re usually disposable ones, so take them if you want.

please don’t take cups, glasses, anything else. Bathrobes is a common one apparently, some cost a lot of money, don’t take them or the hotel will bill you!

Entitled people, who think they’ve paid for everything so it’s fair game, make me really angry.

KimberleyClark · 12/09/2024 13:52

Packetofcrispsplease · 12/09/2024 10:31

I think the little toiletries and shampoos etc are never good so I don’t even take those , don’t use them now when I’m away I take my own .
I have had weird hair and itchy skin from using some in the past 😂
I eat the biscuits if there are any while I’m there 😉

I'm fussy about what I use on my hair and won't use the shampoos and conditioners unless they are a brand I recognise.

Donsyb · 12/09/2024 17:54

I worked in a hotel. You should only take things that are single use - I.e. small sized toiletries, slippers etc. anything that’s reusable (glasses, large refillable toiletries) would be classed as stealing and chargeable. We used to charge people if they took the large refillable toiletries.

Hereforaglance · 13/09/2024 07:46

JanglingJack · 10/09/2024 01:46

I've never stayed anywhere nice enough that I'd want their toiletries, let alone glasses or mugs!

Mattress maybe, but I fell over trying to get it down the corridor. Just as I was being helped up, my nescafe sachets and sugar fell out from the kettle clutched under my other arm.
It was then that I realised that I needed a shower.

No @TakeOrLeaveIt . Leave it.

Pivot pivot

sarah419 · 13/09/2024 07:52

Hotels sort of make it clear what’s up for grabs - often refillable/disposable items, not mugs/ kettles etc Also can you imagine how many people have used them 😤

Tagyoureit · 13/09/2024 07:57

I used to take the toiletries but I can't even be bothered with that now as it ends up in the cupboard forgotten about and it's just wasting extra plastic.
Cups, glassware just no!

But I do love a free pen!

Pam100127 · 13/09/2024 08:59

Taking anything that can be reused is theft.
We run an Airbnb and people have stolen towels, Salt & Pepper mills and even a clock off the wall.
It is stealing.
We have to replace those items - the hotel would too.
It’s a financial loss and room rates have to be put up to cover it, so everyone is penalised.
If you steal from a hotel (or an Airbnb/B&B) it’s no better than stealing from a shop, or someone’s house.

Moglet4 · 13/09/2024 09:43

HeddaGarbled · 10/09/2024 01:53

I've taken home a shampoo too but once home I don't actually need or want it

Quite. I don’t know why people bother to do this. If you can afford to stay in a hotel, you’re not struggling to afford shampoo are you? Why take a tiny half used bottle of a product you wouldn’t choose normally and risk it leaking all over your toilet bag, so you can have one shower/hair-wash at home with your sub-standard freebie?

I take selected toiletries but it’s so that when I go away for one or two nights I don’t have to take big bottles with me - comes in very handy when kids are at Brownies residentials etc too

Ivehearditbothways · 13/09/2024 09:53

Don’t know if anyone has linked to this thread yet, but it’s from a while ago. Someone took the large refillable bottles and was asked to send them back.

www.mumsnet.com/talk/am_i_being_unreasonable/303601-to-take-the-body-lotion-and-soap-from-a-GBP250

OMGitsnotgood · 13/09/2024 10:05

Yes: toiletries, tea, coffee biscuits, slippers. You've paid for them.

Glasses, mugs, robes, anything that can't be consumed or and can be washed and reused I'd consider theft or at the very least expect the hotel to charge for.

We've had some really good quality shampoos etc in less than 5 star hotels, as well as some very big standard ones. I take them for weekends away in places that don't provide anything other than hand soap. Shampoo also is ok for hand washing clothes, so often use the bog standard stuff for that.

Melonjuice · 13/09/2024 10:33

i used to know a friend who always took the remote control for the TV
this is partly why hotels have become expensive because they have to cover costs like this
taking the small toiletries left ou is fine because they are there for you to use up
taking other things is downright stealing, and if you paid on your card , they could charge it
It’s also quite trampy

Anyotherdude · 13/09/2024 10:46

Where does it stop though? My friend’s small café has been plagued with scumbag thieves who think it’s ok to take away her tiny milk jugs and the decorative buckets that the sugar sachets are stored in. She is barely getting by, and has to keep replenishing her supplies that are supposed to be permanent. Many hotel owners are in the same situation.
It is NEVER ok to steal…

HappyDane · 13/09/2024 10:54

Obviously it stops well before that line! But there are many, many scummy people in the world.

Creamteasandbumblebees · 13/09/2024 11:17

Complimentary toiletries - Yes
Complimentary slippers - Yes
Tea/Coffee - Yes (if you are that desperate)
Everything else -No
It's stealing, plain and simple. Would you steal these glasses from a shop?

Toomanyemails · 13/09/2024 11:23

pinkgown · 10/09/2024 01:26

I've been in a couple of hotels where there's a price list in the bedroom for things like towels etc. - even bedlinen! They must be very fed up with light fingered guests.

I've noticed this, usually in fancy hotels, which I found a bit off-putting - a high end hotel is a treat for me and the price lists/price labels were really prominent so I felt like I was in a department store or being treated as a potential thief!

I think part of the reason is that nicer places have stuff people may want to buy, like particularly soft bedlinen - the price lists are because they know some people will want W hotel towels at home, not necessarily that people were stealing... Although rich people are always the tightest so who knows!

I looove the mini toiletries, perfect for the gym. Biscuits and tea bags also come home with me.

AnnieSnap · 13/09/2024 11:54

Mugs, glasses, towels & Robes are theft! Toiletries are intended for your use.

MeridaBrave · 13/09/2024 12:48

Ok to take small bottles of shampoo / soap / tea bags / slippers - ie consumables. Theft to take glasses / spoons / soft toys / towels.

i recently stayed in a hotel with big bottles of shampoo and a sign saying if you take they will charge your credit card…

Birdingbear · 13/09/2024 17:24

We went to the Legoland castle hotel at they've a price list on the wall of everything you will be charged for if missing in the room. The quilt cover was listed and was 250.00!
Companies need to replace these items if yoy take them, even the glasses so no. I wouldn't take this stuff.

GreatGardenstuff · 13/09/2024 20:54

That’s scruffy as. Shower caps and camomile teabags is my limit.

TowerRavenSeven · 13/09/2024 20:57

Are you the person that sat at our table at a wedding and put the wine glasses in your purse? Of course it’s not ok!

Sethera · 13/09/2024 23:58

TowerRavenSeven · 13/09/2024 20:57

Are you the person that sat at our table at a wedding and put the wine glasses in your purse? Of course it’s not ok!

In her purse? Your wine glasses must have been teeny-tiny Wine

DinosaurMunch · 14/09/2024 00:07

TakeOrLeaveIt · 10/09/2024 01:00

I’m curious to know what people think about taking items from hotels. For example, I know things like toiletries (shampoos, soaps) are often seen as fair game, but what about things like mugs and glasses? I’ve stayed at a few places recently, and I was tempted by some of the nicer bits. Obviously, I didn’t take anything major, but it’s got me thinking - where’s the line? Is it stealing or part of the hotel experience?

AIBU to think it’s harmless to take certain things? Or shouldn’t all stay behind?

What do you think?

Tell me you're a Scouser without telling me you're a Scouser.

Went for a meal at pizza hut with colleagues from Speke once. They all seemed perfectly nice people at work, reception staff with responsibility for taking money and cashing up etc. They stole all the cutlery and crockery and then tried to leave without paying. The funny thing was that they were so matter of fact about it, it didn't occur that they should not do this in front of colleagues.

EtiquetteLady · 14/09/2024 00:42

Just wow. You’re clearly a chav who doesn’t have the faintest idea how to behave in civilised society. Staggered that you are even asking this question.