Not surprised at all, I was driven out of my home by horrific neighbours and when police were begged to help me they refused to look at cctv due to hoodies and masks. When two idiots were on cctv and also posted my address online with a load of friends threatening me, the policewoman who was pushed to attend refused to look at clear cctv of the (unhoodied, unmasked!) 6ft man trying to break into my flat and said I'm upsetting the violent neighbours for reporting them!
Then she went off and reported me to GP for "paranoid mental health issues".
Victim support helped me complain and also found lots of issues (way the police acted and reacted to complaint too) but both complaint and appeal were thrown out within 24 hours of each being logged.
I slept on a friends floor for three weeks with cats until I could get a new home.
I've also had an abusive family and was told by a policewoman that I deserve my father's stalking and threats because I don't talk to him, and what do I expect
A few rare good ones sure, but I cannot stand the police and strongly believe if they can shrug off tricky jobs or a lot of work they will, and screw the victims. Complaints need a huge overhaul too,its just a police image protection programme!