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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Who should receive the compensation?

447 replies

Olanabunny · 20/08/2024 23:16

An extended family holiday booked to celebrate somebody's big birthday
Birthday person's cost for the holiday was spread between the rest of the people attending. 2 free child places were also applied
Flight was significantly delayed
Compensation was claimed by the lead of the booking and received today.
How should it be split?
Should the children with a free place be awarded it? Should the birthday person receive a share even though they didn't pay anything towards the holiday or should those who paid for their holiday receive a portion of it back?

OP posts:
FuckThePoPo · 20/08/2024 23:18

Just the people who paid I don't know why you're even asking

stonebrambleboy · 20/08/2024 23:19

FuckThePoPo · 20/08/2024 23:18

Just the people who paid I don't know why you're even asking

This.

MakeItRain · 20/08/2024 23:19

I would say split it across the people who paid for the flights.

GivingitToGod · 20/08/2024 23:21

FuckThePoPo · 20/08/2024 23:18

Just the people who paid I don't know why you're even asking

THIS

sandyhappypeople · 20/08/2024 23:21

surely this is obvious?

The money should be paid back equally to the people that incurred the cost in the first place.

Did everyone pay an equal share?

MyOtherCarisAVauxhallZafira · 20/08/2024 23:23

Isn't compensation for inconvenience though? Do the money should go to those inconvenienced. Like when I book a train through work and it gets cancelled and I end up at York station for 3 extra hours, I get that compensation they don't, because it's my time wasted

againtomorrow · 20/08/2024 23:23

divide it between all paying parties only... assuming equal shares were paid

againtomorrow · 20/08/2024 23:23

MyOtherCarisAVauxhallZafira · 20/08/2024 23:23

Isn't compensation for inconvenience though? Do the money should go to those inconvenienced. Like when I book a train through work and it gets cancelled and I end up at York station for 3 extra hours, I get that compensation they don't, because it's my time wasted

thats a very good point

PoopedAndScooped · 20/08/2024 23:25

What a VERY odd Question

Split between who paid

BabyofMine · 20/08/2024 23:25

It’s not a refund for the amount of money paid, it’s compensation for inconvenience of waiting so I think it should be divided equally between all passengers on the booking whether they paid or not.

TooYoungToJoinGransnet · 20/08/2024 23:27

All parties were inconvenienced, not only those who paid. Surely it's being awarded to everyone, not just the ones who contributed financially.

Original poster
Olanabunny · 20/08/2024 23:30

Booking was as follows

Jane & John

Dave & Sarah
Chloe and olivia- free children

Peter & Paul

Helen & Craig

Emma & Jack - one is birthday person

Compensation has been paid to lead booker at £6,240 - £520 per person.
Should this be distributed as such or as £693 per paying adult?

OP posts:
Starlightstarbright3 · 20/08/2024 23:31

I would still split between payers .. others already have a free holiday

Molga · 20/08/2024 23:31

Ask group what they think is fair.

You can argue it either which way on whether it goes to those who paid or to everyone. Don't make a top down decision, be scrupulous in gathering THEIR opinions and go with the group vote.

Personally I would take the kids out of the split from the off, but it'll be easier if this is suggested by their parents.

35965a · 20/08/2024 23:32

Just the people who paid

WhereDoWeGoFromHereBill · 20/08/2024 23:33

How did the lead booker make the claim? Did they specify the children and the birthday person as part of the claim?

If so, £520 per person as that is what the company has paid out

dobblevit · 20/08/2024 23:35

MyOtherCarisAVauxhallZafira · 20/08/2024 23:23

Isn't compensation for inconvenience though? Do the money should go to those inconvenienced. Like when I book a train through work and it gets cancelled and I end up at York station for 3 extra hours, I get that compensation they don't, because it's my time wasted

And this is why it's not an odd question.

Is it described as a refund or compensation OP?

Namenamchange · 20/08/2024 23:37

What out goings were spent due to the delay?

CuriousGeorge80 · 20/08/2024 23:37

If it’s compensation (which I think it will be) then it should be split based on how many people compensation was claimed for…

Vabenejulio · 20/08/2024 23:38

Compensation is paid for losses suffered.

Everyone who had to wait get compensation. Doesn’t matter whether they paid cash out of their pockets. (What if someone had used a free voucher? Or extra air miles?)

Children under 18 should be excepted. They can suck it up (and it’ll end up with them anyway one way or the other via better off parents).

PassMeTheCookies · 20/08/2024 23:38

I think I'd be torn between splitting between all adults, or just all paying adults. I wouldn't be splitting it between the children, too, particularly as they both got free spaces, so that the parents bank an extra £1,000 for holidays they got for free.

I'm torn on whether the non-paying adult should get it. It's for the inconvenience after all, and any expenses incurred as a result of the delay, but they did get a free holiday at the expense of all others so I think I feel inclined to say those who covered the cost of that holiday should be compensated instead.

McSpoot · 20/08/2024 23:39

Refund goes to whoever paid. Compensation goes to everyone based on how it was calculated. Was it given as 250 per person (I assume it was)? If so, it goes out that way. If it was calculated differently (e.g. more for adults), it goes out that way.

Guavafish1 · 20/08/2024 23:39

The people who paid.

Original poster
Olanabunny · 20/08/2024 23:40

It has been paid out based on the amount of people travelling, not those who paid, which, of course the company paying don't know/care about.

The 2 differing opinions show its not an odd question.

Opinions have been very split so far in those I have asked which is why I wanted a 2 sided opinion before approaching the group. Only the lead passenger knows it has been paid.

OP posts:
Memba · 20/08/2024 23:40

I asked this question last year and got my arse handed to me on a plate by the good people of Mumsnet.

If it's compensation (as opposed to a refund) it belongs to the people who were inconvenience by the delay. Including children. This is the legal position. It doesn't matter who paid.

For the lead booker to split it any other way would be theft.