Our home was flooded in October 2023, again in January 2024 and April 2024, we lost everything from the ground floor and damp got upstairs and ruined things up there to. The material things are an inconvenience and expensive to replace but nowhere nearly as bad as the loss of the sentimental things. I have never felt stress and hopelessness like it, I would wish this on my worst enemy,
We have insurance they’ve been ok, traced and tracked the issue, made us water tight and dried us out (12 weeks of hell with dehumidifiers, fans, heat pads, suction tunnels etc). Thete are lots of things I stupidly didn’t claim for as it just didn’t register at the time that I needed to, the insurance company sent an adjuster but they only add what you request, this was an expensive mistake and my stupidity is adding up fast. Furniture replacement was through insurance mandates, they never seem to fully cover the cost of replacement. We currently have zero furniture because of this as we just don’t have the money to add. Carpet/vinyl/wood was a mandate for CarpetRight had to pay £350 extra on top for that as well, ordered it all in June paid with the mandate and then topped up in cash as requested, 8 week wait was due to be fitted this week. Had three letters in the post start of the week from the administrations they’ve gone bust!! I rang my insurance company how won’t help as they’ve paid CarpetRight, not sure how much more I can take.