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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

EVERYONE taking advantage of my staff discount

210 replies

LadyGarcia · 15/08/2024 21:23

I work for a luxury British brand, and we receive a very generous staff discount. When I first joined the company, I kept this discount between me, my mum, sisters, and sister-in-law. Unfortunately, my sister-in-law couldn't keep it quiet and told her sisters. Soon enough, I started receiving shopping lists from them (SILs sisters) with all the things they wanted to buy using my staff discount, this is ongoing and I still get requests from them every now and again - just to add instead of asking me directly, they go through my sister-in-law, which is frustrating and rude.

My mum nor my sisters have ever asked me to use my discount - probably because they know anything I gift them will be from work, haha!

With my sister-in-law's loose lips, she let it slip to my cousin one day who then asked to use it, so I agreed because it was a present for her daughter. Recently, this cousin and her sister who are travelling abroad soon, asked me separately to use my discount so they could buy gifts for their friends. This really irritates me.

I'm sick a tired of people wanting to use my discount and I'm angry at my SIL for telling everyone about the discount and I get nothing in return from anyone for it.

Am I being unreasonable?

OP posts:
purplejellyfishsquid · 15/08/2024 23:02

Fleetheart · 15/08/2024 22:59

I have a feeling you’re talking about Hotel Chocolat, and my recollection from when I worked there is that it’s quite acceptable to buy for family etc. Neverthelss, it’s a pain and so just say no if it’s not convenient.

Since when was Hotel Chocolate considered a 'luxury' British brand?

Fleetheart · 15/08/2024 23:04

It’s a luxury and it’s British so why wouldn’t it be???

Arrivapercy · 15/08/2024 23:04

I work for a company with good staff discount and its carefully tracked. People abusing it to shop for friends are fired.

PinkCast · 15/08/2024 23:05

You could just say No if it bothers you so much 🙄

DreamTheMoors · 15/08/2024 23:29

Tell all the discount abusers you’ve been disciplined and it all stops now.
This gives you a perfect “out.*
Or tell them the next time they want something.
Grabby people like this infuriate me.
Worse, they offend me.

blueshoes · 15/08/2024 23:30

Onehotday · 15/08/2024 21:26

In every company I've known, you can lose your job for this.

Just tell everyone they're cracking down and you can't do it anymore. They're incredibly cheeky.

This

struggless · 15/08/2024 23:35

I think you need to be careful here. Lots of companies have restrictions on how staff discount can be used. The way you’re going about things seems like the sort of behaviour your employer would want to stamp out

IHopeYouStepOnALegPiece · 15/08/2024 23:39

I voted YABU because you’re unreasonable to let it carry on. Just say no, you can say the policy has changed but just say no more

LadyGaGasPokerFace · 15/08/2024 23:42

The fact that they haven’t acknowledged you personally and are going through a third party speaks volumes. The gravy train stops here.

HeliotropePJs · 15/08/2024 23:45

Time to tell her it's no longer being offered/you're not willing to risk your job/whatever other version you prefer. Just stop, and if she's annoyed, that's a bonus! Why should she benefit from your job (especially as it probably isn't allowed, anyway)?

Itisjustmyopinion · 15/08/2024 23:54

Put a message out to everyone saying something like “So bad news guys, due to some people taking the piss with their staff discount it has been cut right back and we can only make two purchases each year using the discount and it’s for personal use only. Was nice while it lasted eh”

But as others said you need to nip this in the bud before you lose your job over it. Don’t know why you haven’t told them where to go before now, especially the gossip who spread the news around

namechangealerttt · 16/08/2024 00:01

I worked at John Lewis and they have a generous staff discount but it is for immediate family if I recall. My SIL at the time, who didn't like me and was not that nice to me, wanted to use it. I didn't want to risk my employment for someone who doesn't like me! I did buy something on her behalf to keep the peace one time only but made it very awkward and drawn out so she never asked again.
Also you get drawn in if there is a returns issue or something because you have to do all of that on behalf of the person.

saraclara · 16/08/2024 00:04

Fleetheart · 15/08/2024 23:04

It’s a luxury and it’s British so why wouldn’t it be???

This is Mumsnet. If it's not from a bougie little single estate chocolatier in Hamstead it's positive lowbrow, dahling.

myonlinelife86 · 16/08/2024 00:09

I had this when I worked for dr martens literally being given shopping lists for people I've never met!
Again one apple ruined it by trying to showboat.

Bellie710 · 16/08/2024 00:17

i would be very careful! My nephew has a discount from a well know shop, he gave his mum me and his sister the discount but has just had a serious reprimand and been threatened with the sack due to over use of his discount!

I would suggest you just tell them all you have had similat and are not allowed to use it as uch

Sinderalla · 16/08/2024 00:21

Is it allowed to be used outside of immediate family?

BlackShuck3 · 16/08/2024 00:39

Please stop being such a doormat OP!
Is there a reason you cant say no?

PracticalLady · 16/08/2024 01:21

I would let it be known that you've had a warning about misuse of staff discount and therefore can't get it for them any more.

Ihateslugs · 16/08/2024 01:27

Not all staff discounts are restricted to close family or households or just the employee. Where my daughter works, they have two or three sales a year when staff get a list of products which are being greatly reduced. Each employee has a set amount they can spend on reduced items each sale, the amount varies I think but it’s around £1000. At the reduced prices, my daughter could buy a lot of goods before reaching this amount.

A staff code is needed to get the discounted price but the goods can be sent to another person at a different address. So in the last sale, I wanted something that was reduced from £250 to £100, my daughter ordered it, paid for it ( obviously I transferred the money immediately) and it was delivered direct to me the next day! My daughter shared the list to some close family members who also bought some things but still came no where near her limit.

I would not use her discount if it was not allowed.

She works for an American company so maybe that’s why the scheme is so generous.

LibertyPrime · 16/08/2024 01:54

@LadyGarcia add a service charge on it for you handling the transactions ?

LightFull · 16/08/2024 01:55

You absolutely can and will get sacked for this

Put a stop to it

EdithBond · 16/08/2024 02:09

If you’re sick and tired of it, you’re not being unreasonable.

I’d strongly advise you double-check your employer’s discount rules.

But, even if it’s permissible, I understand it’s a hassle for you and you’re entitled to say no. Assertiveness is important for us women to practice.

Thevelvelletes · 16/08/2024 02:22

If that was Asda.. you'd be toast.
Just tell them No not happening.

FlicksAndFroth · 16/08/2024 02:56

I wouldn’t share anymore except in accordance to the terms and conditions of the discount. It’s pretty thoughtless of your SIL. What an awkward situation she has made.

autienotnaughty · 16/08/2024 02:58

No, tell everyone that mis use is being clamped down on so you can no longer buy things for others.