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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

I genuinely would like opinions - what does the definition of "new" condition cover on ebay?

44 replies

Chequers · 15/04/2008 16:34

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DirtySexyMummy · 15/04/2008 16:36

New means new. Unused.

Send it back.

goingfor3 · 15/04/2008 16:37

'new' I would exect to have never been used.

'as new' would expect to have an opened box and maybe used once or twice but still looking as if it has never been used.

Your one was clearly well used!

belgo · 15/04/2008 16:38

I wouldn't consider what you bought as 'new'.

AMumInScotland · 15/04/2008 16:38

New = new. Totally unused. Possibly taken out of the box. Even tried on in the case of clothes. But definitely not used. Return it, and report them to eBay.

LazyLinePainterJane · 15/04/2008 16:40

New is unused. I believe that you are no even allowed to use the term "as new" any more on ebay, it's either new or it's used. The box wouldn't bother me TBH but if it's been used....yuck!

Original poster
Chequers · 15/04/2008 16:41

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Original poster
Chequers · 15/04/2008 16:42

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Oblomov · 15/04/2008 16:43

Yes new = new. As new means nearly new, i.e very very good condition. But new means new. Everyone knows this. E-mail and send it back. Pronto.

lulumama · 15/04/2008 16:43

surely if you were spending £65 you could have bought one from a shop?

also, NCT hire out breastpumps, you might not need or use one in the end either.

sleepycat · 15/04/2008 16:44

This reply has been deleted

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AMumInScotland · 15/04/2008 16:45

I dug in the eBay Help system:

An item is considered "New" when it meets the following criteria:

It is in the original condition from the manufacturer, distributor, or retailer.

It has not been refurbished or used for any purpose.

It has no known defects or damages.

Original poster
Chequers · 15/04/2008 16:48

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Saveme · 15/04/2008 16:55

Why are people harping on about how much she chose to spend on it. It's her money, she's not asking for advice on where to buy a cheap breast pump.

Any excuse for a quick judge eh?

Original poster
Chequers · 15/04/2008 16:56

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lulumama · 15/04/2008 16:57

no t judging

a genuine query as to whether one could be purchased new for that amount and a helpful hint about hiring one

sheeesh

lulumama · 15/04/2008 16:57

if you can return it and get the moeny back it is not academic !

Original poster
Chequers · 15/04/2008 16:58

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Original poster
Chequers · 15/04/2008 16:59

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lulumama · 15/04/2008 17:00

well, quite.. can paypal help?

might be worth asking the NCT what breastpumps they hire out..
but good to be organised and research the one you want...

belgo · 15/04/2008 17:01

I hope they don't mess you around!

What sort of pump was it? An electric one?

Original poster
Chequers · 15/04/2008 17:03

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lulumama · 15/04/2008 17:03

hope you get sorted

Original poster
Chequers · 15/04/2008 17:04

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Original poster
Chequers · 15/04/2008 17:05

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alicet · 15/04/2008 17:14

I would be livid at this - well out of order. If you don't hear back from them I would mail again and tell them that you will open a dispute with paypal (as receiving an item that is significantly different from thatdescribed) if you haven't heard back from them by x date but that you would much rather resolve this amicably as you're 'sure it was a misunderstanding on their part' (yeh right but it might make them more likely to respond). Paypal will find in your favour and give you the money back but do not refund postage which was probably significant for a breast pump so being amicable with the seller might get you that back too.

It's true you can't say as new anymore - I have been selling some stuff recently and ad 4 listings cancelled as I had this in the title and didn't realise.