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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be really sick of supermarkets treating paying customers like scum

416 replies

OptimismvsRealism · 25/07/2024 14:34

Sainsbury's traps you in the self service pen of shame until you scan your receipt like a good little girl

Tesco won't take the security tags off your wine until you've not only paid but they've examined your receipt in detail to make sure your wine is paid for - sort of a performance so you remember your place

Waitrose makes a bit song and dance about doing the rescan of self scanning shops (I don't do self scanning because why would I sign up for this extra work?)

Just in Lidl and my wine set off the security alarm even though I've had the tags taken off and the security guard chased me out the door to try to get me to show him inside my bags (er no fuck off pal)

Aldi staff try to look in your shopping bags as you queue

Does anywhere NOT get a kick out of treating their profit drivers like filth any more?

I will probably just have to live off UHPs from the local Greggs at this rate

OP posts:
zzar45 · 27/07/2024 20:03

S0livagant · 27/07/2024 19:55

No, why? I'm not the kind of person who 'kicks off' at all. I'm just ND and might feel anxious.

Well your whole argument is taking issue with being presumed to be a thief, so surely a ticket inspector asking to see proof that you thought a ticket is doubting your innocence?

S0livagant · 27/07/2024 20:08

zzar45 · 27/07/2024 20:03

Well your whole argument is taking issue with being presumed to be a thief, so surely a ticket inspector asking to see proof that you thought a ticket is doubting your innocence?

I don't 'kick off'. There are things I don't like. If I'm able to I just take my custom elsewhere. I put up with what I need to.

whichfan · 27/07/2024 20:15

zzar45 · 27/07/2024 20:03

Well your whole argument is taking issue with being presumed to be a thief, so surely a ticket inspector asking to see proof that you thought a ticket is doubting your innocence?

exactly

simply doesn’t make sense

whichfan · 27/07/2024 20:16

S0livagant · 27/07/2024 20:08

I don't 'kick off'. There are things I don't like. If I'm able to I just take my custom elsewhere. I put up with what I need to.

Edited

well you’re hardly likely to admit to it are you

S0livagant · 27/07/2024 20:25

whichfan · 27/07/2024 20:16

well you’re hardly likely to admit to it are you

What? Why does it matter to you what I feel uncomfortable with? It doesn't matter to me if it doesn't make sense to you.

harmfulsweeties · 27/07/2024 20:26

S0livagant · 25/07/2024 14:40

I wonder why? The price of food has spiraled.

Sure, but people shoplifting is hardly going to help the cost of food for the rest of us who pay, is it?

whichfan · 27/07/2024 20:30

S0livagant · 27/07/2024 20:25

What? Why does it matter to you what I feel uncomfortable with? It doesn't matter to me if it doesn't make sense to you.

curious about how you square ticket inspectors requiring you to show your ticket or be kicked off at next station (and fined) on trains with your views on train ticket barriers

lemonmeringueno3 · 27/07/2024 20:30

They are trying to protect themselves from the sort of audacious theft that is all over sm, at a time when the news is full of how the police aren't always able to support them when they're called. I don't mind any of the measures you've mentioned - they're not for me, they're a deterrent to shoplifting scum.

To me it's no different to traffic cameras treating everyone like speeding, dangerous drivers or cctv treating everyone like antisocial petty criminals.

Whenthesilenceisntquiet · 27/07/2024 20:34

vodkaredbullgirl · 25/07/2024 14:36

Online shopping

This!

whichfan · 27/07/2024 20:35

Whenthesilenceisntquiet · 27/07/2024 20:34

This!

brace yourself for a thread from the OP bitching about delivery drivers

macaroniandcheeze · 27/07/2024 20:35

OptimismvsRealism · 25/07/2024 15:38

So any suggestions aside from Marks for places I can spend my money?

Ocado

lemonmeringueno3 · 27/07/2024 20:38

I lock my door to stop people wandering in and robbing stuff so I support businesses who take steps to protect themselves from crime too.

Luckily it's not compulsory and customers who don't like it are free to go elsewhere. I doubt there'll be enough objections to make a dent in their profits, otherwise they wouldn't do it in the first place.

S0livagant · 27/07/2024 20:42

whichfan · 27/07/2024 20:30

curious about how you square ticket inspectors requiring you to show your ticket or be kicked off at next station (and fined) on trains with your views on train ticket barriers

They aren't 'views'. It's about how things make me feel. I've had enough of trying to explain how I feel. I'm ND, so I'm used to not being understood. It's not a problem.

I agree with the OP that the supermarket experience has gone downhill, and customers are treated like shit. My solution is to avoid and go elsewhere. Vote with your wallet. Stepping away from this thread now.

whichfan · 27/07/2024 20:45

S0livagant · 27/07/2024 20:42

They aren't 'views'. It's about how things make me feel. I've had enough of trying to explain how I feel. I'm ND, so I'm used to not being understood. It's not a problem.

I agree with the OP that the supermarket experience has gone downhill, and customers are treated like shit. My solution is to avoid and go elsewhere. Vote with your wallet. Stepping away from this thread now.

so to be clear

cool with ticket inspectors
loathe ticket barriers

Sunshineandpool · 27/07/2024 20:46

Needmorelego · 26/07/2024 23:35

@Sunshineandpool what do you mean by supermarkets don't make money on deliveries?
I order £50 of food from Iceland to be delivered that's the same £50 as if I had paid in store.
(I have to pay a bit more to cover the picking, bags and delivery but the £50 on food is £50 regardless of how I purchase it)
I actually buy more by doing home delivery because the reason I do it is because I can't physically carry £50 worth of shopping home.
If I go in store I buy a lot less because I can only buy what I can carry.

The actual cost of the whole delivery process is more than you pay.

Sunshineandpool · 27/07/2024 20:48

Needmorelego · 26/07/2024 23:38

@Sunshineandpool many average medium sized towns don't have anything as fancy as an actual bakery to buy a nicer loaf of bread from.
It's the supermarket or convenience/corner shops as the only options.
Although Morrisons do some really nice fresh bread.

Edited

Really? I didn't know that. No bakery at all? What about Greggs do they sell loaves of bread?

Sunshineandpool · 27/07/2024 20:50

S0livagant · 27/07/2024 13:05

Ours has no barriers and I've been to plenty of others without them too.

Yes, lots of stations don't have barriers. Most of ours do now but not all.

Sunshineandpool · 27/07/2024 20:53

whichfan · 27/07/2024 15:27

i am in SE London! which one?!

There are no barriers on the DLR at Beckton.

Sunshineandpool · 27/07/2024 20:56

whichfan · 27/07/2024 20:30

curious about how you square ticket inspectors requiring you to show your ticket or be kicked off at next station (and fined) on trains with your views on train ticket barriers

I agree with @S0livagant ticket barriers make me feel tense. A ticket inspector while I'm sitting down and don't need to rush is better. I don't worry about being kicked off as I have a ticket.

Needmorelego · 27/07/2024 23:24

@Sunshineandpool Greggs haven't sold actual loaves of bread for a few years now.
Where I live there are a few posh bakeries where you do actually have to pay a fiver or so for a loaf of bread. They really aren't "weekly shop" kind of places.
Stand alone butchers, fishmongers and green grocers do seem quite common and there's lots around - but a regular bakery with a ordinary farmhouse loaf or some crusty cobs are hard to find.
As for home delivery - if supermarkets aren't making enough to cover home delivery I would happily pay more.
For me it's about convenience and the fact I struggle with bags of shopping. Just today a trip to Poundland for shower gels, a large bottles of bubble bath and some shampoo and I could barely lift the bag.
Cost me about a fiver in bus/train fare to get there and back - I would happily pay that fiver for home delivery.

Seymour5 · 28/07/2024 06:34

@Needmorelego get a shopping trolley! I have a small one, it's so useful.

Needmorelego · 28/07/2024 07:48

@Seymour5 I've got one !! But I can't fit a weeks worth of shopping in it 🙂

Allfur · 28/07/2024 07:53

Whenthesilenceisntquiet · 27/07/2024 20:34

This!

I don't understand why there are so many threads complying about the supermarket experience, when ( if), there is the option of delivery

Seymour5 · 28/07/2024 08:05

Needmorelego · 28/07/2024 07:48

@Seymour5 I've got one !! But I can't fit a weeks worth of shopping in it 🙂

I agree. Great for a few heavy bits though, wine for instance 😀

Gogogo12345 · 28/07/2024 08:05

whichfan · 27/07/2024 20:45

so to be clear

cool with ticket inspectors
loathe ticket barriers

Well they are completely different. Inspectors are human for a start. And you can have a conversation with them id something wrong. I remember being on the other train line on last train and barriers wouldn't open and no staff to be seen. Not pleasant. An inspector much better