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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Neighbour issue. What to do next?

154 replies

redlorryyellowlorryredlorryyellowlorry · 23/07/2024 10:00

Hi ladies. We live in a quiet, short road. Around 30 houses, all which open straight onto the pavement. 7 months ago our neighbour was having his house painted. Ooh says I......let's ask them to do ours too. Price was agreed and off they went.
A couple of days later they were good to start. We chose the paint and off they set. Myself and my husband were out at work and returned to a lovely great paint job.
Around 4 weeks following this a neighbour from down the road knocked to say the painters had got paint sprinkles on his car (it was parked outside our house when the painting was done). The painters had clearly not covered the close cars with a cloth. We didn't have direct contact details for the painters but we were sure our NDN would as they had initially engaged them.
We asked NDN to get in touch with them or pass us their contact details.
NDN did none of these things despite us asking several times. Neighbour with the car got his car polished, removing the paint. He said it cost £150 and is looking for reimbursement of this from either the painters or ourselves.
On Sunday 'down the road' neighbour confronted DH, effing and jeffing and threatening him. Like zero to 100. Prior to this DH was going to offer to pay half as we can't get hold of the painters and NDN are definitely not going to help with contact. Anyway, down the road neighbour storms off threatening DH and allsorts. DH didn't react to his aggressive approach (retired police).
Planned to leave it a few days for him to calm down and pop over to resolve.
Just now I went to take the bins out and down the road neighbour is walking to our house with a glare. I ask him is he is OK? 'Not really' he growls. 'Just wait till I see your husband' and off he goes giving me the evils.
Whilst I don't feel threatened by the dick swinging, I am feeling huge resistance to helping him meet the cost of the car polish now. But equally I don't need this drama so close to my home.
Any suggestions for the next step?
Should we be the bigger person and pop the cash through his letter box or let the angry man stew in his juices?
Sorry no diagram Grin

OP posts:
littleme21 · 23/07/2024 13:43

This reply has been withdrawn

This has been withdrawn by MNHQ at the poster's request.

user1984778379202 · 23/07/2024 13:49

Growlybear83 · 23/07/2024 13:33

@Bookmark1111 But if it wasn't a scam, surely they wouldn't have waited four weeks to contact the OP. We don't even know if the OP or her husband ever got to see the damage.

Or maybe they contacted the other neighbour first, who organised the painters in the first place, and they passed the buck to OP after four weeks?

Thejackrussellsrule · 23/07/2024 13:51

My husband is a painter and Decorator, he has public liability insurance, which is what should have been used here. The painters should have dealt with the NDN, contacted their insurance who would have advised of the next steps (pics of damage, quotes to make good)
As you have absolutely no contacts or paperwork, I'm guessing you have got a dodgy firm to do the work. So really, in these circumstances, you should be responsible, you've had a cheap job at someone else's expense.

Borninabarn32 · 23/07/2024 13:54

You need to get the details of the painters for him but I wouldn't be paying. That's their job, you didn't do the painting.

My neighbours had their car towed, the company knocked my wall down, not once did it occur to me to get the money off the neighbours, they didn't knock my wall down.

MargoLivebetter · 23/07/2024 13:54

There is so much about this that is mental!

How on earth do you contract tradespeople to do a significant piece of work without their contact details? How did you know that they had public liability insurance? How did you pay their invoice? What would you have done if they had done a shit job or broken one of your windows?

Why would a neighbour wait for 1 month to mention that some painters had splashed the car with paint when it was on the public highway (albeit outside your house)? What evidence did he provide? Are there paint splashes all over the pavement, road, garden or whatever you have in front of your house?

If the painters doing the work on your property did splash his car, then that is for him and the painters to sort out. If the neighbour who recommended the painters won't hand over the details, you send Mr Car Splash to speak to that neighbour.

However, none of this really makes sense or sounds plausible to me. There must be missing facts.

Kitfish · 23/07/2024 13:55

If you paid your trader without receiving an invoice you were obviously trying to avoid paying tax/VAT. How/Why did you pay him without an invoice? Very dodgy.

MinnieGirl · 23/07/2024 13:56

I wouldn’t pay him £150. It’s not your fault and you have tried to trace the decorators who allegedly made the mess without success. And the fact that he has been so aggressive would make me even more determined not to pay him…. If his car had been hit while parked outside your house would he have wanted you to pay for that too?
As a gesture of good will I might be willing to pay him half but making it quite clear that I was not accepting any liability, that it isn’t your responsibility but you do have some sympathy with him.
Did he knock and show you the damage before he had the car polished?

AnonymousBleep · 23/07/2024 14:04

Kitfish · 23/07/2024 13:55

If you paid your trader without receiving an invoice you were obviously trying to avoid paying tax/VAT. How/Why did you pay him without an invoice? Very dodgy.

Sounds like a cash in hand job, no questions asked. The problem with that being that if something does go wrong, then there's no chance of claiming on any insurance and problems like the one the OP is experiencing arise. In fact, it IS her fault, because she obviously hired a cash-in-hand painter/decorator without any insurance.

MillicentMaybe · 23/07/2024 14:15

redlorryyellowlorryredlorryyellowlorry · 23/07/2024 10:38

The perspective is good. Thank you all. I'll put the money through his door (draw the line at a bottle of something nice though).
We've never ever had an issue with anyone let alone a neighbour. We didn't realise it was a big issue until he blew his top on Sunday.

Of course it’s a big issue, he’s out £150, and you’re wondering why he’s annoyed? 😵‍💫

Miffylou · 23/07/2024 14:16

redlorryyellowlorryredlorryyellowlorry · 23/07/2024 10:17

Thanks for the responses everyone.
The neighbour with the car said it was parked outside our house on the day the majority of the painting was done.
We have felt all along that it is the responsibility of the tradesmen to not splatter paint onto anywhere apart from the house. Equally it is a silly amount to fall out with a neighbour over. And we weren't going to do that.
Honestly, that conversation on Sunday could have ended with a much more positive outcome if neighbour with the car hadn't gone so nuts.
All previous conversations about it (probably 4) had been very civilised.

But being "civilised" clearly hadn’t got the car owners anywhere.

Sto123 · 26/07/2024 11:28

He waited 4 weeks to tell you?

Northernladdette · 26/07/2024 11:33

Obviously the job was cheap and paid cash in hand so you’re not going to get any recourse from the decorator.
How you handle this is up to you, but he’s acted like a dick and there’s no evidence of any damage now 🤷‍♀️

Northernladdette · 26/07/2024 11:40

And because they were paid cash it’s unlikely they’ll have public liability insurance 🤷‍♀️

JillMW · 26/07/2024 12:58

Wow! Thank goodness you are not my neighbour! Fancy being proud of being a “petty bitch”.

andfinallyhereweare · 26/07/2024 13:36

I would have just paid the neighbour… yabu

hot2trotter · 26/07/2024 13:41

Who takes 4 weeks to notice that their car has paint on it? I wouldn't give him a penny, even before the aggressive behaviour

Becrazy · 26/07/2024 20:20

Yal are crazy.. its the painters problem not yours. His car was parked on a public road outside your house it was not on your property so how it that your problem. Give him the painters number and get him to chase them for payment.

Nosygirl01 · 27/07/2024 00:01

Not a chance I’d pay for damage I haven’t even witnessed!

JRM17 · 28/07/2024 07:20

If your husband is retired police he will know that this is actually a crime of criminal damage and your neighbour is well within his rights to report this to the police and have them attend your address. If you really (which I can't belive anyone would be silly enough not to) have no contact details at all for the company then I'd Pay him and shut up.

FloofPaws · 28/07/2024 07:39

Have you seen e dance of the paint on his car? Just wondering if he's trying to get a freebie? Also £150 😱😳 that's pretty expensive

LumpyandBumps · 28/07/2024 10:47

JRM17 · 28/07/2024 07:20

If your husband is retired police he will know that this is actually a crime of criminal damage and your neighbour is well within his rights to report this to the police and have them attend your address. If you really (which I can't belive anyone would be silly enough not to) have no contact details at all for the company then I'd Pay him and shut up.

If her husband is a retired Police Officer he will know that evidence is required to support an allegation of criminal damage.

Even the shouty neighbour hasn’t accused OP or her husband personally of damaging his car.

I am sure that the police would have a much easier job if, when they could not find the actual perpetrator of an action, they could just pass on responsibility to the nearest householder.

PloddingAlong21 · 28/07/2024 13:57

This happened to me.

my builders got the next door neighbours car with the top coat of a flat roof products which goes solid. Looked like grey splattered paint. Needed a respray.

the builder was self employed under the main contractor. Turned out his didn’t have public liability insurance.

main contractor took the hit and claimed on his insurance because it’s right that the neighbour nor us were to be out of pocket.

why would you use tradesmen you knew nothing about? Utterly bizarre.

do the right thing OP - pay up. You made the bad decision to use random painters.

If the neighbour reported this to the police, which personally the petty person in me would be doing if you refused to give me the £150….i wonder if they’d realise you did a cash in hand job using your decorator because if legit you’d know who they were? That could come back to bite you so worth considering when you don’t pay the £150.

CountessWindyBottom · 28/07/2024 15:25

Wishimaywishimight · 23/07/2024 10:27

How can you not see that he is sick of talking to you about this and getting nowhere. Even the most patient of neighbours would be fed up of you by now. Just pay the man, regardless of whether or not this is entirely your responsibility, just sort it and get it over with.

Absolutely agree with this

Rocksaltrita · 28/07/2024 15:33

Don’t pay a thing. You didn’t spray his car. Tell him it’s the cousin of your neighbour who did the work and he can ask them for their details. Nothing more to be said. Not sure why he’s made it your problem. It’s not like you chucked a paintball at his car, is it?

FoxtrotOscarFoxtrotOscar · 28/07/2024 20:24

I find throwing cash at a problem usually makes it go away.