I am part of a Church based food bank and understand what you are saying.
Ideally we shouldn't exist - but there is a need that shouldn't be ignored.
Ours came out of a pre-covid, pre cost of living initiative to offer a hot meal once a week for those with a need. No questions asked.
Its developed and grown. We positioned ourselves below the established food bank - also Church based. We aim to supply those with emergency and sudden needs.
We buy in some food, accept random donations, have donations from supermarkets and a local baker, and have some money from the council. (Morrisons customers have been particularly kind)
Due to the unpredictability of demand we can't do fresh food unless we have a gift of short dated fresh fruit/veg/bread - which would be included if available.
We have tried to give away healthy options - beans, pulses etc but much has been returned/declined.
Many do not have cooking equipment/skills/knowledge to produce much more than a warmed up meal.
We have offered cookery classes but a significant number of our users have MH problems and can't get out/live a distance away/have mobility problems.
We adapt our packages to suit vegetarian, vegan, halal, coeliac etc but we can't put together a package as if we are Ocado.
Offering homemade soup, in a emergency food package, would be good but fraught with problems. However we do offer a hot meal, cake, soup in the Church 5 days/week.
We, like many other food banks, are run by volunteers - 99% are polite, grateful etc but we have had grief + wrong number calls ordering drugs, thinking we are their dealer.
Initially we allowed 1 pack/week. Some needed this but others were taking the mick (and also using other banks too.) We couldn't cope/get enough food in.
We went to every 2 weeks and now to every 6 weeks.
None of this is a good or ideal situation - lots of things should have been done in the past but we are working in the present.