@bubblesforbreakfast you said it doesn't look good that I went to my managers manager about it.
I didn't actually. She came to me to to talk to me about it. I'll explain what happened.
When I started the job a month ago, i was in the training department, training for a new job and they said there's some things we can't show you in training department, your manager will show you how to do them when you get down to the floor.
I went down to the floor. I thought I'd be shown how to do things. My manager had one chat with me when I started. Then she never spoke to me again for the whole month. I've been there a month with her.
I work in finance. She put me straight onto answering customer calls about their bank accounts, without showing me how to do anything.
These are very complicated systems that need to be shown to people. I wasn't shown a thing.
When I went to her with questions, she said she was busy or to ask someone else.
Eventually this week I went up to the training department where I got a talk about employees wellness and I was told by the lady "if you have any issues you can tell me I'm hearing to help".
I went up to her at the end and said I haven't been shown by my manager how to do anything and if I approach her she's really un helpful.
This lady said "I'm sorry to hear that we will put you into more training'
This lady then emailed my manager to tell her that I felt unsupported and that I hadn't been shown things.
She also encouraged me to email my manager my issues, so that it was in writing.
I emailed my manager saying you know I hadn't been shown how to do anything, any time I ask you for help you're busy, these are complicated financial systems, I need to be shown etc.
My manager then showed HER manager my email. Is it okay that she showed someone else what I wrote to her in an email with out asking me?
And then this higher manager came to talk to me after that. I never approached the higher manager first.
The higher manager came to talk to me. She was rude and unhelpful. She said "you said your manager doesnt speak to you, your manager has emailed me a form proving that she did talk to you".
I said "she talked to me once and those forms were signed at that one meeting". Tjat meeting was a month ago. I said She hasn't talked to me since that one meeting
The Higher manager (who is friends with manager) just dismissed all my concerns and and said "your manager is great". She also said to me "we are not here to make friends, this is a business"
I was then made to go back down.
The training department upstairs had told me that I could do more training with them next week before I go back to do the job.
I went down to my manager, and she said "I won't allow you to do more training they are not your manager, I am".
Wanted to write it out in full so you can see what it's like. We also have no HR dept in the building, so there is no one for me to go to