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Have we made any progress since 2020 with regards to the UK viewing financial support for a child as both parent’s responsibility and do we have robust and timely processes in place to ensure children in the UK have their legal rights upheld.

8 replies

Theemeperorsnewclothes · 07/05/2024 22:47

We are four years on. Has there been any significant progress? Does anyone on Mumsnet have a positive story to report since this 2020 survey? Surely after such findings there has been a political will to make changes? Particularly from a government body funded by taxpayers. Despite what the media like to report, many of the honest taxpayers (who pay for this government organisation) are single mothers. Many of those not so honest taxpayers, who pay the bare minimum tax and NI are self employed/Ltd Company Directors that the CMS support in evading their LEGAL responsibilities for supporting their children.

Data released today from Mumsnet and Gingerbread show stark findings on CMSPOSTED 17 SEPTEMBER 2020

Findings of a new survey released today by Mumsnet and Gingerbread on the Child Maintenance Service (CMS) show:

  • 86% say the CMS has allowed their ex to financially control or abuse them post-separation
  • Nine out of ten parents think those who avoid paying child maintenance should face confiscation of passports or driving licenses
  • 34% of CMS users say they receive no child maintenance at all, and just 16% say they receive the full amount due every month
According to the survey, 93% of parents believe that parents who regularly avoid paying child maintenance should face more serious penalties, such as confiscation of passports and driving licences, or lump sum deductions (a single payment directly from the non-resident parent’s bank account, ordered by the Child Maintenance Service). 86% say the CMS has allowed their ex to financially control or abuse them post-separation, and 83% say they will likely never receive what they are owed in arrears. Just 11% of these parents described their experience of using the CMS as ‘positive’; 73% described it as ‘negative’, and 72% say using the Child Maintenance Service has made their mental health and wellbeing worse. A huge 96% of parents surveyed said non-payment of child maintenance should be taken more seriously by the government, and 94% believe it would be taken more seriously if the money was owed to the government itself rather than to children. Nine in ten (89%) think it’s too easy for parents to evade paying child maintenance. Gingerbread and Mumsnet are working with the Good Law Project to campaign for much more effective enforcement action from the Child Maintenance Service. The campaign to #FixtheCMS is supporting four women who have issued a Letter Before Claim to notify the Department for Work and Pensions (DWP) of their intention to seek Judicial Review due to the failure by the CMS to collect child maintenance payments from their children’s non-resident parent, leaving them and their children in financial difficulty and, in some cases, in poverty. The survey of 1,357 parents in England lays bare widespread disquiet at the seeming impunity with which non-resident parents can evade paying child maintenance. Among single parents (ie those not living with an adult partner) who have used the Child Maintenance Service (CMS), just 16% say they receive the full amount of child maintenance due every month, and over one-third (34%) say they receive no child maintenance at all. 68% say the amounts of maintenance they receive via the CMS are unpredictable and irregular – making it incredibly difficult for these families to manage their spending effectively. Among those who have used the CMS and don’t regularly receive full child maintenance payments, the median amount they are owed is £4,000, and the mean (including some who say they are owed five- or six-figure sums) is £9,355. 79% of this group say the CMS has refused to take any meaningful enforcement action. For these parents, missing payments have had a significant impact on their children’s lives and wellbeing:
  • 87% say their child has had fewer holidays
  • 85% say they have had to spend less on Christmas and birthday presents for their child
  • 83% say they have had to spend less on clothes for their child
  • 79% say their child has missed out on sports or music lessons, or other hobbies and activities
  • 73% say they have to spend less on food.
Mumsnet Founder Justine Roberts said:“Providing for your children is a fundamental responsibility, and it’s genuinely surprising that the Child Maintenance Service allows so many adults to evade it. Children from these families deserve better than to be treated as collateral damage when relationships break down.” Victoria Benson, Chief Executive at Gingerbread, the charity that supports single parents said: “The results of this survey confirm what Gingerbread and single parents have been saying for decades – child maintenance payments need to be taken more seriously. Child maintenance is not a ‘nice to have’ luxury, in many cases it makes the difference between a family keeping their heads above water or plunging into poverty. “34% of single parent families who are owed maintenance receive none at all, while just 16% receive the full amount every month – a case in point for how the service is failing the children it is supposed to protect. It is shocking that 84% of families aren’t receiving what they deserve. Research has shown that for those who are owed maintenance and are living in poverty, being paid the child maintenance they are due would lift around 60% of them out of the poverty trap. “The most bitter injustice is the fact that the CMS has the powers to rectify this but simply refuses to use them. Over 90% of parents think those who avoid paying child maintenance should face confiscation of passports or driving licenses. Yet in 2019, over 100,000 children went without any payments while CMS confiscated just three passports and zero driving licenses. This kind of negligence which allows children across the country to live in poverty must be brought to an end. It is time to #FixTheCMS.” Jolyon Maugham, Director of Good Law Project and a former Chair of Gingerbreadsaid: “The underlying legislation takes from single parents – typically mothers – the ability to pursue fathers for unpaid child maintenance and reposes it in Government instead. For Government then routinely to fail to exercise that right – leaving families in poverty and children unfed – is the most abysmal of moral failures – and it’s on Government. “For the sake of these children, the Child Maintenance Service must be made fit for purpose. We’re proud to be supporting this case.”

For further information, visit https://www.mumsnet.com/news/86-percent-of-child-maintenance-service-users-say-it-was-used-to-control-or-abuse-them

86% of Child Maintenance Service users say it was used to control them | Mumsnet

According to a new survey by Mumsnet and Gingerbread, 86% of CMS users say it has allowed their ex to financially control or abuse them post-separation.

https://www.mumsnet.com/news/86-percent-of-child-maintenance-service-users-say-it-was-used-to-control-or-abuse-them

OP posts:
BreakingAndBroke · 07/05/2024 23:17

I think the onus should be on men to tell their employer whether they have children that don't live with them and there should be a financial penalty for any who don't declare it. Money should then be taken out at source for child maintenance. Many women don't get child support payments for a number of reasons (fear, pity, not knowing where the person now is).

Why should women have to jump through hoops to get the money for their children. Put the responsibility on the non-resident parents declare it or face fines, prison or other penalty. If they can get people to declare ownership of a TV and pay their TV licence to avoid a fine, surely there must be a way to get people to declare responsibility for their own children!

ARichtGoodDram · 07/05/2024 23:21

I worked for CMS very briefly a few years ago

I knew about multiple powers CMS had through a battle with my ex that the person training me didn’t know they had.

I was also called “overly aggressive” in my supervisory feedback when in one call I refused to give a man who’d used every trick in the book to not pay for two years more time to pay. I was polite, nothing wrong with my manner or wording, just that my view that he shouldn’t have more time was overly aggressive.

Nothing has changed. They’re still as shit as CSA were when I was a child.

Theemeperorsnewclothes · 07/05/2024 23:26

Thank you so much for your feedback. I really appreciate hearing your stories. I deleted this thread as my title was a bit long winded 🤣. I’m not sure if it is deleted or not! Sorry, I’m rubbish with these things. Have no social media. Thanks again for your really helpful and informative input and hopefully I have moved the thread over.

OP posts:
Theemeperorsnewclothes · 07/05/2024 23:30

ARichtGoodDram · 07/05/2024 23:21

I worked for CMS very briefly a few years ago

I knew about multiple powers CMS had through a battle with my ex that the person training me didn’t know they had.

I was also called “overly aggressive” in my supervisory feedback when in one call I refused to give a man who’d used every trick in the book to not pay for two years more time to pay. I was polite, nothing wrong with my manner or wording, just that my view that he shouldn’t have more time was overly aggressive.

Nothing has changed. They’re still as shit as CSA were when I was a child.

It really makes you wonder what their true objectives are? So many children living in poverty because their legal right is not upheld to have both parents financially support them but YOU are the one who is “overly aggressive”

OP posts:
CherryPeaches · 23/05/2024 20:20

The objectives are really questionable. I was notified £500+ payment was sent from paying parents employer . Then I was notified CSA have refunded him £300 (because he made a complaint) and I will not be receiving my £380 payment this month. Then I received a notification informing my next payment is due in July, which totals to 18 weeks no maintenance payments under collect and pay. I am devastated because I can’t continue with plans for my daughter’s birthday, Pay for extracurricular activities, pay for summer clothes.. the list goes on 😓

Littleblackdressxx · 30/07/2024 20:00

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

Abitofalark · 30/07/2024 20:16

Theemeperorsnewclothes · 07/05/2024 23:26

Thank you so much for your feedback. I really appreciate hearing your stories. I deleted this thread as my title was a bit long winded 🤣. I’m not sure if it is deleted or not! Sorry, I’m rubbish with these things. Have no social media. Thanks again for your really helpful and informative input and hopefully I have moved the thread over.

Just ask mumsnet to change it to a subject title: 'Survey of Child Maintenance Service'.

You can contact them by clicking on the Report button.

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