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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

No Response from Cleaner

70 replies

scottishceliac · 12/04/2024 16:17

Just before Xmas I posted for a cleaning job on a local fb group as I wanted someone reliable and good attention to detail as well as having good organisation skills. for 4 hours per week I was fortunate enough to find lovely two ladies so one to come on a Tuesday and the other on Friday as the one on a Tues has full time job and is just looking short term till her wedding in may and due to having lots of guest staying at mine over the period needed as much help as I could get. The lady on the Friday is a young mum with two children and she really impressed me and really has helped me out organising my cupboards and wardrobe's to perfection, I was so happy with her work and told her so,When she said in jan that she was going to get rid of a client as she wasn't happy with as they kept messing her about and give me that slot I was over the moon.but also felt a bt sorry for her clients loss as I think she is a amazing cleaner and such a lovely person. I was paying her £18 per hour for five hours on a Friday. her requested pay per hour. I was away on a course mid March and when I came home the house was lovely and clean as usual and she had taken the money I left in envelope, I sent her a whats app to thank her and to tell her how nice it was to come home to. which has tow blue ticks Any way the following Friday she didn't show up so I had sent her a WhatsApp the previous day just to check as I knew it was school holidays and as I didn't see her the previous Friday thought I would check if she would be coming , but no reply and unread so I sent another on the friday to ask again as I had needed to know if she was coming or not as I would have waited till she got here, all whats apps unread so no reply I then sent another message on the 4th asking again as I wanted to let her know I would be there if she was coming as I had to take a friends dogs to vets but again nothing. I sent a text message this morning to check if everything ok just incase something was amiss with her or her family and thats why she not been in contact ? as I mentioned above she is really a lovely person who I trusted straight away, she has read the message today but didn't reply so AIBU expecting some notice or message to say she can no longer or wants to work for me, I dont know what I done wrong to make her just blank me, understand it might have been awkward for her to say she doesn't want to work for me any longer but I would have accepted and respected her decision would have gave her a leaving cash bonus and a gift as a thank you for her help to date as I thought she was great. feeling very confused. thanks in advance for your thoughts

OP posts:
BigFluffyHoodie · 12/04/2024 22:14

Is she english? The most unreliable cleaners I ever had were all english.

scottishceliac · 12/04/2024 22:17

StridTheKiller · 12/04/2024 19:31

Something's come up for her and because you're so nice she cannot face telling you.

yeah you could be right she does have a gentle nature too. thanks

OP posts:
gamerchick · 12/04/2024 22:30

scottishceliac · 12/04/2024 19:19

yes, but I do complexly trust her she is a very nice person.

Dude

Copperoliverbear · 12/04/2024 22:35

I would have rang her, when she didn't answer the first message.

Axx · 12/04/2024 22:36

I'd want my key back asap

fashionqueen1183 · 12/04/2024 22:42

I would text her and say it’s ok if you don’t want to clean for me anymore, but can you just let me know you’re ok and how we can arrange to get keys back.

wplaf · 12/04/2024 22:42

OP, you've had radiotherapy - a very difficult thing. But I bet you would have been able to reply to a whatsapp at that time.

This woman is messing you about - whatever is going on, however bad it is, she can send a whatsapp saying she's having an awful time, sorry she can't continue.

scottishceliac · 12/04/2024 22:42

BigFluffyHoodie · 12/04/2024 22:14

Is she english? The most unreliable cleaners I ever had were all english.

yes she lives in a small village not far away.

OP posts:
scottishceliac · 12/04/2024 22:43

gamerchick · 12/04/2024 22:30

Dude

yeah I know :(

OP posts:
scottishceliac · 12/04/2024 22:45

fashionqueen1183 · 12/04/2024 22:42

I would text her and say it’s ok if you don’t want to clean for me anymore, but can you just let me know you’re ok and how we can arrange to get keys back.

Thanks yeah im not sure if I should as I think if she not replied to any of them she probaly just going ignore it if I send another.

OP posts:
scottishceliac · 12/04/2024 22:49

wplaf · 12/04/2024 22:42

OP, you've had radiotherapy - a very difficult thing. But I bet you would have been able to reply to a whatsapp at that time.

This woman is messing you about - whatever is going on, however bad it is, she can send a whatsapp saying she's having an awful time, sorry she can't continue.

yeah I would have ,think thats what im confused as a short message just to let me know would have been suffice and I would have started to look for another cleaner, I would have understood what ever the reason but I just wasn't aware of what the situation was. thanks

OP posts:
scottishceliac · 12/04/2024 22:50

Axx · 12/04/2024 22:36

I'd want my key back asap

yeah though my security is pretty good here as I have cctv but I will probaly change the locks to be safe thanks

OP posts:
neilyoungismyhero · 12/04/2024 22:51

scottishceliac · 12/04/2024 19:42

I hope I was and am, yeah would feel bad if she was having a tough time. she was the most trustworthy cleaner I ever had, im just confused and a little hurt by it .

Realistically she's not very trustworthy if she hasn't responded to any of your messages and has effectively buggered off with your house key and hasn't made any attempt to return it, not even sneakily, to avoid embarrassment.
I think you are in lala land honestly.

Concannon88 · 12/04/2024 23:29

I'd stop messaging her tbh

scottishceliac · 12/04/2024 23:59

Concannon88 · 12/04/2024 23:29

I'd stop messaging her tbh

oh I don't plan to but thanks

OP posts:
scottishceliac · 13/04/2024 00:01

neilyoungismyhero · 12/04/2024 22:51

Realistically she's not very trustworthy if she hasn't responded to any of your messages and has effectively buggered off with your house key and hasn't made any attempt to return it, not even sneakily, to avoid embarrassment.
I think you are in lala land honestly.

noted

OP posts:
gamerchick · 13/04/2024 07:27

scottishceliac · 12/04/2024 22:45

Thanks yeah im not sure if I should as I think if she not replied to any of them she probaly just going ignore it if I send another.

Not if you add you'll have to bill her for changing the locks.

fashionqueen1183 · 13/04/2024 09:50

scottishceliac · 12/04/2024 22:45

Thanks yeah im not sure if I should as I think if she not replied to any of them she probaly just going ignore it if I send another.

well you need to get your keys so you have nothing to loose.

walkerscrispsarethenuts · 13/04/2024 10:49

I'm sorry but you sound so naive and trusting.

Have you not heard of scammers and groomers? They befriend people, sometimes over a course of months and years and then take advantage. They are so plausible.

Do not trust her. She could use your key to get into your house further down the line and steal everything!

There's no point getting the key back. She could have taken a copy. You need to get your locks changed NOW.

fieldsofbutterflies · 13/04/2024 12:14

scottishceliac · 12/04/2024 20:36

to be fair she didn't slag them off but said they kept cancelling her at short notice as they were renovating and she said she kept losing money. though its going to be hard to find another cleaner who was as hard working as her my previous cleaner who I had for years and was amazing also has became a good friend aid I was the best person she had worked for in all her 15 years of cleaning compared to her other clients , but sadly she got diagnosed with stage 4 ovarian cancer two years ago we see each other for a cuppa every few months. so hoping third time lucky :)

She shouldn't be saying anything about her other clients to you, good or bad!

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