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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Airbnb host check out demands - AIBU to ignore

360 replies

Senseonhorizons · 12/04/2024 08:17

Been staying in Airbnb for last 3 nights, out of many, many we have stayed in this is our worst experience. There are lots of positives about the place, however it is f'ing freezing. Non functional heating on one floor so bedrooms were 12 degrees and we were all so cold in the night and now are ill, may or may not be connected.

I did contact host re heating on arrival and was given a load of instructions that don't work.

I have now received list of tasks to do on check out, none mentioned in property listing. They include stripping off beds and taking all sheets and towels downstairs, emptying bins in kitchen and bathrooms and taking to bins half way down the lane.

I feel like f'off do it yourself. We paid enough for the place. I know people did it in covid with sheets etc, but there is absolutely no reason to now

AIBU to ignore their demands?

OP posts:
Movinghouseatlast · 19/04/2024 15:40

Onthehuntstill · 17/04/2024 13:08

Is that because you'd like to re use the bedding? Just guessing as I genuinely can't fathom why you'd not want it otherwise. It is saving you a job and I can't see a reason why it wouldn't be helpful but please do enlighten me. I've been to many where it's asked for. Why don't you like it?

Christ alive, this is what we have to deal with...

Of course it's not because people want to reuse the linen, it's to check for stains so you can treat the stain. Some stains are tiny but you cannot use that linen again because it must be pristine and totally stain free. A hot wash will set a stain and make it impossible to remove which means you have lost the bedding. I had it recently with a beautiful duvet cover on only its 3rd outing. £75 down the drain.

toolate2 · 20/04/2024 11:07

Movinghouseatlast · 19/04/2024 15:40

Christ alive, this is what we have to deal with...

Of course it's not because people want to reuse the linen, it's to check for stains so you can treat the stain. Some stains are tiny but you cannot use that linen again because it must be pristine and totally stain free. A hot wash will set a stain and make it impossible to remove which means you have lost the bedding. I had it recently with a beautiful duvet cover on only its 3rd outing. £75 down the drain.

I strip the bed because I holiday on my own and in a place with more than one bedroom, it then becomes obvious which bed I have used.

WitsEnd10 · 20/04/2024 11:41

NoisySnail · 18/04/2024 10:41

You are always in a t shirt when it is 10 degrees! Are you one of those northern lasses who go out on a snowy evening wearing a short skirt and a crop top?

Well it’s 11 degrees here today and I’m in a t shirt 🤷🏻‍♀️ in the north yes, but I don’t get many opportunities to go out in short skirts and crop tops anymore whether it’s snowy or otherwise. The peri-menopausal hot flashes probably help with not needing the heating on.
Seriously though, do people not hate how stuffy it feels having the heating on for longer than half an hour or so? I’d much rather just put an extra layer on.

Longma · 20/04/2024 17:17

tillyandmilly · 15/04/2024 23:24

Standard airbnb requests - I have no problem with this as they are really good value compared to hotels - also 12 degrees is not cold at all - perfect temperature for sleeping!

This doesn't match any of the research and studies done in bedroom temperatures though.

16-20c is normally deemed the best bedroom temperatures for good sleep and better health, with around 18c being the ideal.

12c is deemed too cold for ideal sleeping environments, meaning poorer quality sleep. It can also lead to damp and an unhealthy bedroom environment.

12c for me would be way too cold and I would struggle to sleep for a few reasons.

Longma · 20/04/2024 17:28

I think the whole attitude of we’ve paid enough… they mortgage, insurance, utilities will be costing a fortune,

Then why have a rental property? If you can't provide a full cleaning service without needing to have guests strip beds, etc. because the mortgage and other accosted costs are too much - then you can't afford to have a holiday rental, or your rate is too low.

Taking rubbish to an outside bin - fine.
Leaving the place tidy - fine
Leaving used towels in the bathroom - fine

But charging a cleaning fee and then expecting the place to be spotless and beds stripped, etc - usually all with an early check out time - just isn't fine.

And it's one of the reasons why I won't use sites like AirBnB.
We've used it twice so far - booked by friends travelling with us. Both times there were additional costs which were, imo, excessive for what was asked. And checkout was so early - 10am.

I stick to hotels mostly these days as I get a full service and I'm not expected to do some of the cleaning, check out is later and other services often come as standard. I still keep the room(s) quite tidy, used towels in the bath/shower, bed made (as in duvet out back in place) but the rest if the expectations aren't there and you get to relax more, esp on the final day.

NoisySnail · 20/04/2024 17:41

And airbnb is no longer cheaper than alternatives.

MumOfOneAwesomeHuman · 20/04/2024 18:52

Aren’t those just basic etiquette? I’d always do those.

BigMandyHarris · 20/04/2024 20:24

NoisySnail · 20/04/2024 17:41

And airbnb is no longer cheaper than alternatives.

I don’t think most people do Airbnb because of price do they? I certainly don’t. I just loathe hotels

NoisySnail · 20/04/2024 23:19

@BigMandyHarris there are lots of airbnb owners on this thread saying if you do not like having to strip beds, clean before you go, etc etc, then go and pay more for a hotel. My point is that air bnbs are rarely cheaper than a hotel. Especially since hotels offer lots of deals so that most people do not pay the rack rate for a hotel room.

OhcantthInkofaname · 21/04/2024 02:38

But you've also paid for heat that you're not getting.

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