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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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To not understand the Hull funeral directors story?

280 replies

GameOfJones · 15/03/2024 22:17

I've just seen an update to the news story and it sounds absolutely terrible.

35 bodies now identified at the funeral directors, some of whom have relatives that believed they had already been cremated and had been given their ashes. It sounds so upsetting.

What I can't understand is what on Earth was going on? I sort of get they may have been taking the money to cremate bodies then not actually doing so.....but then what the heck were they planning to do with the bodies they had in storage?

OP posts:
StasisMom · 16/03/2024 08:55

Ella31 · 16/03/2024 03:13

I'm based in Ireland so maybe funerals are different, for example we tend to burry someone roughly within three days of their death whereas I recall a relative of my mother's funeral was a few weeks later but correct me if I'm wrong.

What I find strange is...wouldn't the family have been there for closing the coffin after the removal/viewing? Also the family usually then accompanied the coffin to the crematorium.

It can be about 2/3 weeks later in England...

StasisMom · 16/03/2024 08:56

Ella31 · 16/03/2024 03:13

I'm based in Ireland so maybe funerals are different, for example we tend to burry someone roughly within three days of their death whereas I recall a relative of my mother's funeral was a few weeks later but correct me if I'm wrong.

What I find strange is...wouldn't the family have been there for closing the coffin after the removal/viewing? Also the family usually then accompanied the coffin to the crematorium.

And viewings aren't that common I wouldn't say, at least not at that late stage.

Elvis1956 · 16/03/2024 08:58

Another comment 're funerals in the uk. It's increasingly common that people don't go to the chapel of rest to see their.loved one.

also funerals here in the UK take place usually weeks after due to the need to complete paperwork and in case there is a Harold Shipman issue that comes to light.

increasing the direct to crem with no.service is common for people who don't want a service.

the crem workers would soon realise that there was more than one body in a casket, or no body at all. They have to move the casket in our local crem.bus

we do contact people when ashes are ready to be collected, plus we send annual reminders for those not collected....my boss doesn't want to unilaterally make a decision for the family about disposal

it does appear that these people just couldn't run the business

Kissmycousinkate · 16/03/2024 09:00

Thisbastardcomputer · 15/03/2024 22:48

The service was held at the funeral director's premises and the bodies were supposed to go to the crem for cremation, but no service, so much cheaper. Except they weren't taken, they were stockpiled at the funeral directors premises. My hairdresser has an assistant coroner who is a customer and she told him this.

Either not true or the assistant coroners job is now on the line

PonyPatter44 · 16/03/2024 09:08

I wondered if they were doing the council funerals that arranged for those poor people who have no next of kin and who are found dead. There wouldn't be anyone chasing up those bodies, so the FD could trouser the council payment and leave the body at the back of the freezer.

It's a very odd and sad situation all round.

Changingplace · 16/03/2024 09:11

Bobbybobbins · 16/03/2024 08:54

I think news outlets are deliberately being vague about this to avoid causing upset to the families and because it's a pretty difficult topic.

They’re being vague because it’s an ongoing police investigation and they can’t report on anything that could impact that legally.

Changingplace · 16/03/2024 09:12

PonyPatter44 · 16/03/2024 09:08

I wondered if they were doing the council funerals that arranged for those poor people who have no next of kin and who are found dead. There wouldn't be anyone chasing up those bodies, so the FD could trouser the council payment and leave the body at the back of the freezer.

It's a very odd and sad situation all round.

I don’t think so because all the 35 bodies there have now been identified.

IIdentifyAsInnocent · 16/03/2024 09:15

Badburyrings · 16/03/2024 06:24

I’m in the uk and every funeral I’ve been to has a wake unless they don’t want it. No Irish connections.

An Irish wake happens before the funeral, and is traditionally to spend time with the body to see if it "wakes", I believe.

Changingplace · 16/03/2024 09:16

RosaMoline · 16/03/2024 08:43

Another funeral home worker here.
There’s been some incorrect information on this thread - you get all your loved ones ashes back, unless you request the ashes to be split into different containers for various family members to keep. We can arrange that for you by request. If you want ashes into Jewellery or paperweights, we send a tiny portion of the ashes to the company that specialises in this…and you still get the remainder of the ashes back, with the certificate.
With regards to the cremation process itself, it is very stringent. Each deceased is cremated in an individual cremator, and their name stays on a plaque outside the cremator during the whole process. Ashes are not mixed, so you don’t get a strangers ashes.
Someone mentioned this thread - I believe they had services in their own private chapel, then told the families the loved ones would be cremated privately (unattended/direct cremation) except they didn’t book the slot, and pocketed the cremation fee (our local crematorium charges £499 for a direct)
But then they had these surfeit of bodies they needed to get rid of - and that’s when it all fell apart - they clearly hadn’t thought this bit through.
If you need to arrange a funeral, please ensure your funeral director belongs to the NAFD, so will adhere to professional standards and ethics. This outfit weren’t - so were operating unrelated and under the radar. The old adage ‘you get what you pay for’ is unfortunately true in this case I’d bet. Pretty sure they were a lot cheaper than their competitors.

I think when people have suggested ashes have been mixed they mean that for those families where the body hadn’t actually been cremated they’ve been given someone else’s ashes to cover up the fact there are none for them.

SerendipityJane · 16/03/2024 09:17

Catsinaflat · 16/03/2024 07:42

If the NCA are involved maybe the people running the place had got the idea from Ozark . Money laundering for example or as pp said disposing of bodies for criminals.

Well known mafia tactic from the states.

It's a truly awful prospect, but I suspect this is only the beginning of the story. There may yet have to be a series of exhumations.

mitogoshi · 16/03/2024 09:18

The rumours from the industry is that they were doing direct cremations, that's when there's no funeral, or rather taking the money and not doing the cremation/putting more than one body in a coffin or other issues. Also not adequately labelling so may be muddled.

35 in storage isn't common unless they are a big operation, my local one has 44 in currently which 5 are for my church in the next few weeks

FloofyBird · 16/03/2024 09:18

balzamico · 16/03/2024 07:58

The police have been asking bereaved families about identifying features on their loved ones bodies ie scars and tattoos - that implies that the bodies are still there and in some sort of condition for these things to be identifiable. Grim

I can only think of one reason why you'd keep dead bodies and the police clearly think whatever's happened is going to be very distressing, hence the lack of details.

shoppingshamed · 16/03/2024 09:23

Kissmycousinkate · 16/03/2024 09:00

Either not true or the assistant coroners job is now on the line

It certainly does seem to be true or at least the most likely thing that's happened.

No idea about the confidentiality obligations of assistant coroners though

FasterthanaButteredOtter · 16/03/2024 09:23

the crem workers would soon realise that there was more than one body in a casket, or no body at all.

I was wondering if they were holding them so that the bodies would decompose then they could put 2/3 in a coffin at once and get them cremated for one fee.

Horrible situation for those poor families.

VictoriaToria · 16/03/2024 09:25

RichardMarxisinnocent · 16/03/2024 08:42

It's not common, but I have known one funeral in the UK where the body was brought home for viewing before the funeral and was closed in the presence of the family right before heading to the service. So if happens, but rare I believe.

My Grandad was brought to my Nan’s house before his funeral as my Nan was so ill she couldn’t attend. His coffin was open and placed in the front room where we all kissed him to say our goodbyes, then the casket was closed and we headed off to the funeral.

I was 14 at the time and still remember it vividly (1984).

VictoriaToria · 16/03/2024 09:28

It’s an awful situation for those poor families, can’t begin to imagine what they’re going through.

It also makes me wonder if this is just the tip of the iceberg and there are other unscrupulous funeral homes getting away with this kind of horror!

Sundaygettingreadyfortheweek · 16/03/2024 09:28

Ella31 · 16/03/2024 03:13

I'm based in Ireland so maybe funerals are different, for example we tend to burry someone roughly within three days of their death whereas I recall a relative of my mother's funeral was a few weeks later but correct me if I'm wrong.

What I find strange is...wouldn't the family have been there for closing the coffin after the removal/viewing? Also the family usually then accompanied the coffin to the crematorium.

I’m in the UK and my Mum died last year. She died on the Saturday and her death was expected - in fact she lasted longer than expected. It took until Thursday for the hospital to complete the paperwork which allowed the funeral home to go and collect her, at some point we also had to make an appointment to register the death until this happened they wouldn’t book her cremation. I was with my Mum when she died and had been for most of the previous 3 days. Her funeral was just under 2 weeks from the date of her death. I went to see her at the funeral home the day before she was buried but I opted for close coffin. No one else went to visit it at the funeral home. Lots of people don’t view the body at all, a few people will do it several times. So from leaving her at the hospital I didn’t see her body again.

SerendipityJane · 16/03/2024 09:28

FasterthanaButteredOtter · 16/03/2024 09:23

the crem workers would soon realise that there was more than one body in a casket, or no body at all.

I was wondering if they were holding them so that the bodies would decompose then they could put 2/3 in a coffin at once and get them cremated for one fee.

Horrible situation for those poor families.

If that were the case, there would have been complaints from the next county.

Changingplace · 16/03/2024 09:29

FasterthanaButteredOtter · 16/03/2024 09:23

the crem workers would soon realise that there was more than one body in a casket, or no body at all.

I was wondering if they were holding them so that the bodies would decompose then they could put 2/3 in a coffin at once and get them cremated for one fee.

Horrible situation for those poor families.

More likely that they just didn’t book the cremations for the private services so that’s why there were bodies still in storage that shouldn’t have been there.

It’s absolutely horrific and I’m amazed there aren’t more checks around funeral directors for this to happen.

FiveFoxes · 16/03/2024 09:30

Do you get an official certificate of cremation with your ashes?

VictoriaToria · 16/03/2024 09:31

When my Dad passed away I went to see him a couple of times in the funeral home, I found it incredibly peaceful. I still can’t listen to Fields of Barley without thinking of that time as they had piped music in the room and it seemed to play on a continuous loop.

SerendipityJane · 16/03/2024 09:33

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RosaMoline · 16/03/2024 09:35

FiveFoxes · 16/03/2024 09:30

Do you get an official certificate of cremation with your ashes?

Yes. Which you will need if you’re having the ashes scattered or interred at a cemetery or churchyard. If you’re taking the ashes overseas you will also need to pay for an additional certificate.

Shania7788 · 16/03/2024 09:36

I just find it so bizarre that a business could be run SO badly that you either can’t label a body adequately (surely card and string is enough if it comes to it) or you are getting such a backlog that it would actually be easier to cremate the bodies to make some space.

I’m still struggling to understand why there was both a backlog AND people have been given incorrect ashes. What can you even use a body that’s presumably been stored for months and months for, if they were doing it for a reason?

Zanatdy · 16/03/2024 09:37

VictoriaToria · 16/03/2024 09:31

When my Dad passed away I went to see him a couple of times in the funeral home, I found it incredibly peaceful. I still can’t listen to Fields of Barley without thinking of that time as they had piped music in the room and it seemed to play on a continuous loop.

I went to see my dad too. I wasn’t with him when he died so I really wanted to go and see him to say goodbye and I’m so glad I did. It was a really peaceful and healing process for me.

This situation is odd and it’s only happened as they have services at their funeral director premises. That’s quite common in the US actually where they hold a service at the funeral directors. I guess this funeral directors business got into trouble not paying for the cremations and held onto the bodies. So they didn’t send empty coffins for services etc by the sounds of it, but didn’t cremate they bodies. Horrible situation for families.

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