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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think this a stealth way to ask for tips?

115 replies

gingercringe · 12/03/2024 20:36

The tips thread made me realise something I’ve been thinking about since Saturday.

I have been going to the same hair salon for ages - colour, roots, highlights and cuts & blowdries etc - always with the senior hairdresser

For the past year (Easter will exactly a year) I have been going for blowdries only (sometimes hair cut) since I don’t colour anymore and trying to grow my hair - with the caveat that after trying all the hairdressers there I realised that the most junior (cheaper) one is the best of them all when comes to cut and blowdry - her hair is very similar to mine and her hands are super gentle. So I make a point to always book her. I do it online. I go there sometime 4x a month, sometimes 1x a moth but I’m a regular.

So last Sat I had my appt and they called me asking if I could arrive earlier - no priblem.
Got there everything seemed normal.

When the junior hairdresser was blowdrying my hair, the senior came to me to say that she changed my appt from short hair to long hair since my hair is now longer and from now on I should make sure to book long hair always especially since I only want (insert junior hairdressers name) so this is to allow her plenty of time to do a good job.

I was mistfied as to why she said long hair rather than medium but thought it was because my hair was curly so thought nothing if it.
Then upon reflection, sure they should have told me the appt changed when they called me? It is not a big deal but halfway through the appt they told me it would be more expensive. Which is fine, my hair looked good - even though the time duration of the appt was the same for short hair. But I paid for long.

Is is because I never tip?
The mention that I only want XYZ to do my hair makes me think so.

My hair is shorter than this on the photo BTW. I think it is medium not long?

I feel uncomfortable going there again, will have to find somewhere else.

to think this a stealth way to ask for tips?
OP posts:
LoobieIoo · 13/03/2024 00:08

Its short, and I tip anything up to £10

MillyMollyMandy01 · 13/03/2024 00:29

It sounds like it’s the junior who’s had a moan that you never leave a tip, despite being a regular. So they devised the ‘long hair’ rouse to charge you more, to make up for the lack of tip.
Most hairdressers who don’t own the salon, really do expect a tip if you’re happy with the results, which clearly you are, as you go so regularly.

You’ll find those who tip will also get preference for appointments.

Next time, book the long hair appointment, and leave a generous tip (c.15%) and treat it as the part of the overall cost of having a great hairdo.

LaughterLentil · 13/03/2024 00:38

I absolutely don't tip in the hairdressers; mine are self-employed and charge a small fortune already.

Laughingfaceemoji · 13/03/2024 00:47

is your hair curly? So when wet below shoulders but when curly it bounces up to chin level?

auntyElle · 13/03/2024 00:56

The senior is behaving in an underhand way. But if you see a junior stylist and are pleased with her work, then why don't you tip? It is part of the culture here and factors into how a junior especially is paid.

Saymyname28 · 13/03/2024 01:14

Your hair is clearly not long and they're being pretty grubby to increase the price while you're having your hair done. I'd speak to someone when you boom next time and explain that you got charged for long hair, with a picture of your hair clearly not being long and can you confirm that you can actually book the medium cut. And if they do it again refuse to pay the extra and don't go back. It's grubby and scammy.

I tip by saying "keep the change" so it varies on what notes I have and what they charge. If the country doesn't run on tips (like america) then you don't need to tip.

KomodoOhno · 13/03/2024 02:23

I always tip. And honestly that to me is not long hair or medium. To me it is still short?

penjil · 13/03/2024 02:29

gingercringe · 12/03/2024 20:52

Thanks

It is a bit longer now than when I started having regular blow dries with the junior a year ago following a big chop but still shorter than the picture

Also I told them in the past that I always book her because I love her hands (super gentle) and the results she achieves

Honestly she is the best out of them all for my hair

But maybe they think I book her because I’m being cheapstake?

You can choose whichever hairdresser you like.

You're paying, you choose.

That's the end of it.

Annielou67 · 13/03/2024 03:05

I do wonder if they are just concerned that the junior stylist needs more time to do a good job - and they don’t want her hurrying it and doing it badly. I think you may have unnecessarily made this personal.

Calamitousness · 13/03/2024 03:36

Tipping is a bizarre practice. Yes in US you need to because no minimum wage and staff in hospitality rely on tips.
but in uk most hairdressers are responsible for setting their prices. I do tip at Xmas but that’s not really a tip. More of a Xmas present to someone that does a good job all year.

moonfacer · 13/03/2024 05:34

auntyElle · 13/03/2024 00:56

The senior is behaving in an underhand way. But if you see a junior stylist and are pleased with her work, then why don't you tip? It is part of the culture here and factors into how a junior especially is paid.

Pay your juniors a decent wage instead of relying on tips. Unbelievable.

hattie43 · 13/03/2024 05:51

I think once you start tipping it's hard to stop . I give my hairdresser a £5 whether it's for a cut or long colour appointment.

Mumof2teens79 · 13/03/2024 05:58

I only ever tip if the Saturday girl washes my hair.
If the stylist does it and I am already paying £90 then no I don't add on a few quid.

But if I was choosing the junior stylist and they were significantly cheaper then yes I may tip her.

It sounds to me like senior stylist is making sure junior gets the right pay for time taken and nothing to do with tips.Tips would go straight in junior pocket. But the cost of your service will be split between the salon and the junior, and you are taking up chair space.

PurBal · 13/03/2024 06:04

I can’t remember how my hairdressers site does it but I pay for a cut plus “extra” time. Not because of the length but because it’s curly and I know it can take longer. My hair is just above the shoulders and very similar to the picture you attached.

Bunchymcbunchface · 13/03/2024 06:08

I always tip my nail girl and hairdresser. Always have.

RedHelenB · 13/03/2024 06:08

gingercringe · 12/03/2024 21:09

Ok but you think it is fair I book long hair? When it is hardly medium atm?

From the website:

Short hair - above the chin
Medium hair - below chin to shoulders
Long hair - below the shoulders

My hair is definitely not below my shoulders

And what if the junior actually complained and asked the senior to step in?

Is it below your shoulders when wet?

Lougle · 13/03/2024 06:14

The way they've gone about it is awful. But curly hair is much longer than it looks, so perhaps they're judging it on your wet hair length.

nzborn · 13/03/2024 06:20

Go somewhere else

fluffi · 13/03/2024 06:24

Definitely say your hair is at least medium when wet if it’s curly.

Not tipping for a blowdry is a bit mean imo. It’s not an expensive service compared to colour and most stylists would expect a tip. Especially as it requires full time and attention for whole appointment.

lapochette · 13/03/2024 06:33

I would have classed your hair as short too. I take it the senior hairdresser was the one who originally classed it as short when taking payment from you? It was very underhand of them to change the price halfway through your appointment. I'm another one who doesn't tip as the cost of a cut and colour is £££. My hairdresser is lovely and I'm happy with her work but feel I pay well for it without leaving a tip.

Anameisaname · 13/03/2024 06:39

Not sure I understand the problem fully. Your hair is not short. Maybe it's not long either. Blow drying is a service that takes time so they just use length as a proxy for time.
You've been booking as short hair but it's not short so they've said you need to book for long. Presumably the junior felt awkward about saying something so the senior stepped in, that seems fair enough. It may have been stressful for the junior who was allocated 10 mins to do a job that now takes 15 or 20. So she was stressed and missing a break or having to rush after.

Is the price of long acceptable to you? If so what is the problem? They didn't mention tips. They didn't otherwise criticise you.

The only unreasonable thing they did was change the price mid appointment. They should have said next time please book a long

Justleaveitblankthen · 13/03/2024 06:39

gingercringe · 12/03/2024 21:49

It is horrible practice that they called me to change the time and ask me to arrive earlier but didn't mention changing the appt tier...but the appt lasted the same time it always does for short hair but I was charged long hair?

And they told me about the change half way through he appt?

The more I think about it the more uncomfortable I feel.

Agree with you OP, I would feel the same.
The different tiers of hair length charges are banal to me!
My hairdresser does a child or adult cut as far as I'm aware.
I had never even heard of different prices for hair lengths.
She works alone, charges £37 for root colour with blow dry, so I round it up to £40
Not sure if this is the norm here up north. I think it's more unusual to tip, but I feel more comfortable doing so.

I wouldn't be going back to your lot again.
Rude and money grabbing.

Patrickiscrazy · 13/03/2024 06:44

I only tip if they do something exceptional for me.
Which they usually don't.
That's originally the idea of tipping.
FFS.

Horaced · 13/03/2024 06:44

I'm confused by all the length chat. Even when I've phoned new hairdressers ad booked a cut and blow dry no one has asked if I have short or long hair and I'd imagine a trim on long fine hair is much quicker than styling shirt, thick hair. Is medium even an option on your hairdresser's pricing structure? If so I'd be asking how you went from short to long but skipped medium.

FannyFifer · 13/03/2024 07:02

I've curly above shoulder hair, would say medium length, however when it's wet & combed it's def long length. I would expect to get charged for the actual length.