I was moaning about this to DH and he thought it was unreasonable to be slightly miffed at.
Going to make that clear, I'm not complaining or hurling abuse at a staff member, there will be no raising of the issue with anyone. I just thought it doesn't hurt to be kind/helpfulespecially when you're in a customer service style situation.
I was at the morrisons till with 4 year old DS. They are disabled and I would say they are 'obviously' disabled. They are blind and have very thick glasses, during the exchange I did at one point say 'they cant see the perspex cos they are blind' because i had to reach over and put my hand over the edge of one of this perspex advertisement things that was sticking out so he didn't run into it. They are also severely delayed and autistic, at this age this is also obvious.
So I said to the woman at the till, 'this is our first time not in the buggy or a trolley at the supermarket so we are a bit excited'
I'd just bought 5 items, I was holding my kids hand who is trying to escape. I asked for a paper bag.
Kid slips my hand, I have to grab him and bring him back. I start trying to pack, meltdown ensues and they are literally pulling so hard to lean I have to use both hands to stand them up properly before they dislocate something.
'Sorry, can i pay on card' continue to try and get a pair of kids jeans in the bag with screaming, thrashing child, who escapes my hand again just after I tap the card, have to go grab him again. Clearly his patience time is up for the trip. Trying to pack one handed to hold the kids hand with great difficulty.
There is now a queue behind me on till.
So the assistant didn't at any point offer to help me pack the bag which I was clearly struggling with at all, or say anything whilst I'm combating meltdown and packing the bag. Cos it was a paper bag it kept closing so it was hard to open and pack.
I just think it wouldn't have hurt her to help pack the bag but DH says it's not their job.
YABU - DH is right, it's not their job and I shouldn't expect a hand.
YANBU - the shop assistant could have helped out and seems harsh that they didn't.