Actually this is a key point often not talked about.
the culture within the nhs is toxic. Everyone’s pissed off and frustrated, because they can’t do their jobs effectively with a massive workload and burned out colleagues.
i used to be apprehensive picking up the phone to consult a colleague or make a referral. Because 8/10 you’d get snapped at that they didn’t have time to deal with it or didn’t I know they had 50 patients, or their own referrals to make.
everything changing constantly, no one actually able to make decisions. My boss actually had an utterly fantastic idea that really worked- he hired students for admin work on “cover hours”, so normal rate, similar to a zero hours. Then when all his admin staff wanted school holidays off, were sick, mat leave etc they’d phone a student to cover. Everyone got to take their a/l in the summer break, the students earned a shedload of money in the holidays, no paying for locums, win win. They started covering everywhere, so they’d step in on a&e or clinic reception, do the filing, assist in clinics etc. that got binned when he moved on because management couldn’t be bothered to keep it going. So staff left because the job was less flexible and they were constantly being asked to cover.
so everyone tries to shoulder the load themselves and take the pressure off colleagues but then you burn out as well.
on top of that you’re almost expected to be grateful you get the opportunity to be helping people, and that you’re a saint who is such a wonderful person working for the nhs :clap: and you know you’re not any you hate it, so in a twisted way you’re now also an evil bitch for not wanting to happily sell your soul.
like with all toxic environments you don’t even really realise you’re in it. I left, and my next job the first time I rang someone and said I had a job on, that I thought they needed to know about and be involved in, I was met with a breezy no problem, send the details and we’ll sort it. That was my fuck me moment.